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current turn around rates at CGC
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On 4/15/2024 at 11:26 AM, captainzombie said:

Hi @CGC Mike, how long is it taking to open up anything that has been sent in with Unlimited Value designation? The package was received last Thursday morning, order # (CGC6543775506) and I did mark UV all over the box. Please let me know if you need any other info from me.

Kind of wondering since I also have another package I need to send in this week with the same Unlimited Value submission for another book.

This is what I was told.  Can you give me the tracking number?

They are actually opening mail from the 12th as of today.  Can you get the tracking number from him so we can make sure this did arrive and see when?

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On 4/15/2024 at 11:34 AM, CGC Mike said:

This is what I was told.  Can you give me the tracking number?

They are actually opening mail from the 12th as of today.  Can you get the tracking number from him so we can make sure this did arrive and see when?

Thanks Mike! I'll send you a PM with it.

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On 4/12/2024 at 2:41 PM, Still Only 20¢ said:

My ME order arrived at CGC last Wed with "ME"'s all over.  Has apparently not been opened yet.  Texted CGC regarding this yesterday and had one of my poorer CS interactions with them.  Lots of problems...  :censored:

1 Book Mechanical Error Submission
2024-04-03    Delivered to CGC/CGC Scanned Delivery
 

My shipment received Apr 3rd has still not been opened. I contacted customer support this afternoon and a very helpful representative opened a ticket for this shipment. Hopefully I'll know something in a couple of days. 

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On 4/15/2024 at 2:33 PM, Still Only 20¢ said:

My shipment received Apr 3rd has still not been opened. I contacted customer support this afternoon and a very helpful representative opened a ticket for this shipment. Hopefully I'll know something in a couple of days. 

Same thing just happened to me.  Two shipments scanned in on 4/2.  Neither of which have yet to be opened.  Also spoke to a CS rep and she said she would open a ticket as well.  Goofy thing, the caller just before me had his submission arrive on 4/1 and it hadn't been opened either.  She opened up a ticket for that member as well.

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On 4/15/2024 at 3:33 PM, Still Only 20¢ said:

My shipment received Apr 3rd has still not been opened. I contacted customer support this afternoon and a very helpful representative opened a ticket for this shipment. Hopefully I'll know something in a couple of days. 

Finally opened, received and SFG today.

1 Book Mechanical Error Submission
2024-04-03    Delivered to CGC/CGC Scanned Delivery
2024-04-16    CGC Received/SFG
 

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Is anyone else still waiting on a nycc submission? Was told on Jan 21 "the reason your order is lagging is that we are currently awaiting the custom labels for your order. We are hoping to get them soon, but unfortunately, we do not have a date at this time." How do nycc custom labels hold up a submission for 6 months?

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On 3/20/2024 at 3:54 PM, Stefan_W said:

12 book Vintage Submission:

Mar 14 - Shipped from Canada 

Mar 19 - Arrived at CGC

Mar 20 - Box opened and SFG

Mar 20 - Credit card charged

12 book Vintage Submission:

Mar 14 - Shipped from Canada 

Mar 19 - Arrived at CGC

Mar 20 - Box opened and SFG

Mar 20 - Credit card charged

Apr 17 - G/E/I

Faster than expected :)

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On 4/17/2024 at 4:20 PM, Stefan_W said:

12 book Vintage Submission:

Mar 14 - Shipped from Canada 

Mar 19 - Arrived at CGC

Mar 20 - Box opened and SFG

Mar 20 - Credit card charged

Apr 17 - G/E/I

Faster than expected :)

I have a 25 book vintage submission with 3/12 ‘received date’ and also moved to GEI on 4/17. Hoping it ships today but not holding my breath as not at G/QC yet. 
 

and one of the books got up charged to the unlimited tier - so really anxious to see grades. 

Edited by RedGiant
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On 4/19/2024 at 12:27 PM, RedGiant said:

I have a 25 book vintage submission with 3/12 ‘received date’ and also moved to GEI on 4/17. Hoping it ships today but not holding my breath as not at G/QC yet. 
 

and one of the books got up charged to the unlimited tier - so really anxious to see grades. 

I've had an UV sitting in G/QC for 2 days now and have been told since yesterday that it is shipping out. Wonder what the hold up might be.

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On 4/19/2024 at 1:27 PM, RedGiant said:

I have a 25 book vintage submission with 3/12 ‘received date’ and also moved to GEI on 4/17. Hoping it ships today but not holding my breath as not at G/QC yet. 
 

and one of the books got up charged to the unlimited tier - so really anxious to see grades. 

Others have brought up a wait of about 2 weeks at the GEI stage. I am really glad this thread exists because it helps with expectations. I don't mind the longer waits if I know they are coming. 

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On 4/12/2024 at 1:44 PM, captainzombie said:

I sent an Unlimited Value package that was delivered yesterday and I did mark UV all over the package, let's see how long it takes to open this one up.

Is Vintage fast track moving along pretty good? I have to send in an GSXM #1 next week.

I’m also wondering how vintage fast track is doing. 

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On 4/20/2024 at 5:34 AM, joeypost said:

I’m also wondering how vintage fast track is doing. 

I didn't end up sending the book in via Vintage FT and just went with Unlimited Value. CGC received the box on Wednesday and it is still sitting unopened even with UV marked. My other box from the week before with UV marked on the box sat unopened somewhere in the warehouse, and they had already started opening boxes up after the date when mine got there. Not sure what in the world is going on that they are this backed up. My first UV got opened up this week thanks to Mike, and it has been sitting now in G/QC for 2 full days. There is some kind of weird backup somewhere.

What is going to make things worse is that C2E2 is this upcoming weekend, people do submit a lot there. I hope this other UV box gets opened up here soon, because what is the point of sending in books with HV or UV, and they just sit in their warehouse as they open up other boxes.

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