CGC booth at Wizard World St. Louis bad customer service

[NewWorldOrder]

When the CGC staff knows the customer, they are very friendly and cordial, naturally.

 

When the CGC staff does not know the customer, they have often been as Gary describes. Not always. But often.

 

 

 

 

Good assumption.

 

 

http://www.merriam-webster.com/dictionary/assumption

 

 

http://www.urbandictionary.com/define.php?term=tool%20bag

[lizards2]

Customer service in the US is miles ahead of what I have experienced in Europe.

 

And then some !

 

I was just in Italy and a guy kicked me out of his comic shop at two in the afternoon so he could go home and take a nap.

What kind of a jerky customer shows up at nap time? :shrug:

[slym2none]

 

It's always a "scam" when people don't take the time to understand how the process works

 

Still doesn't make it any less of a scam.

 

Yes, Tom, and Hairy should be able to walk up and get any book they want in a yellow slab.

That would prevent it from being a scam.

 

 

 

He wanted CGC to go see Neal and have Neal verify he'd signed it. I'm fairly sure Neal remembers every book he signs, aren't you?

 

Do you remember every mess you've taken?

 

I imagine Neal has signed a bazillion comics, and if pressed, would likely say "That looks like my signature, but I cannot verify 100% that I signed this comic."

 

That is why it is stated in the RULES that CGC set that witnesses have to be just that - they have to WITNESS the person signing the book.

 

 

 

 

-slym

[NewWorldOrder]

I'm fine with over the counter transactions that aren't full of pleasantries. I just don't like having to wait on someone to finish BSing with another employee or customer to take care of me. Courtesy and a smile are nice, but efficiency is much more important to me.

 

Now if you are working for tips, I expect much more. Had some killer Mexican food Friday night, and the guy waiting on us was efficient, but could really use some lessons on being cordial.

 

Sometimes we expect to much, maybe we shouldn't feel so entitled all the time.

 

I don't think it's too much to expect a "thank you for your business". Yes, we live in the land of sense of self entitlement, but I don't think basic common courtesy is too much to ask for

 

Either way would you get this upset in an McDonalds forum after you bought your food they didn't say thank you for your business. Not sure how submitting one modern book actually ruined the OPers day.

 

Kinda an over reaction if you ask me.

 

Hey did David Lindelof thank you for spending money to see Prometheus you so much enjoyed.

[lizards2]

When the CGC staff knows the customer, they are very friendly and cordial, naturally.

 

When the CGC staff does not know the customer, they have often been as Gary describes. Not always. But often.

 

 

The Mods here give me terrible customer service. Not that I'm a customer of any of their products.

[RockMyAmadeus]

When the CGC staff knows the customer, they are very friendly and cordial, naturally.

 

When the CGC staff does not know the customer, they have often been as Gary describes. Not always. But often.

 

 

 

 

Good assumption.

 

 

http://www.merriam-webster.com/dictionary/assumption

 

 

http://www.urbandictionary.com/define.php?term=tool%20bag

 

[seanfingh]

I'm fine with over the counter transactions that aren't full of pleasantries. I just don't like having to wait on someone to finish BSing with another employee or customer to take care of me. Courtesy and a smile are nice, but efficiency is much more important to me.

 

Now if you are working for tips, I expect much more. Had some killer Mexican food Friday night, and the guy waiting on us was efficient, but could really use some lessons on being cordial.

 

Sometimes we expect to much, maybe we shouldn't feel so entitled all the time.

 

I don't think it's too much to expect a "thank you for your business". Yes, we live in the land of sense of self entitlement, but I don't think basic common courtesy is too much to ask for

 

Either way would you get this upset in an McDonalds forum after you bought your food they didn't say thank you for your business. Not sure how submitting one modern book actually ruined the OPers day.

 

Kinda an over reaction if you ask me.

 

Hey did David Lindelof thank you for spending money to see Prometheus you so much enjoyed.

 

[RockMyAmadeus]

I'm fine with over the counter transactions that aren't full of pleasantries. I just don't like having to wait on someone to finish BSing with another employee or customer to take care of me. Courtesy and a smile are nice, but efficiency is much more important to me.

 

Now if you are working for tips, I expect much more. Had some killer Mexican food Friday night, and the guy waiting on us was efficient, but could really use some lessons on being cordial.

 

Sometimes we expect to much, maybe we shouldn't feel so entitled all the time.

 

I don't think it's too much to expect a "thank you for your business". Yes, we live in the land of sense of self entitlement, but I don't think basic common courtesy is too much to ask for

 

Either way would you get this upset in an McDonalds forum after you bought your food they didn't say thank you for your business. Not sure how submitting one modern book actually ruined the OPers day.

 

Kinda an over reaction if you ask me.

 

Hey did David Lindelof thank you for spending money to see Prometheus you so much enjoyed.

[MutantKeys]

As someone who works in high-end retail, I've learned that no matter how hard you try, you can't please everyone :shrug:

 

 

[NewWorldOrder]

I'm fine with over the counter transactions that aren't full of pleasantries. I just don't like having to wait on someone to finish BSing with another employee or customer to take care of me. Courtesy and a smile are nice, but efficiency is much more important to me.

 

Now if you are working for tips, I expect much more. Had some killer Mexican food Friday night, and the guy waiting on us was efficient, but could really use some lessons on being cordial.

 

Sometimes we expect to much, maybe we shouldn't feel so entitled all the time.

 

I don't think it's too much to expect a "thank you for your business". Yes, we live in the land of sense of self entitlement, but I don't think basic common courtesy is too much to ask for

 

 

Either way would you get this upset in an McDonalds forum after you bought your food they didn't say thank you for your business. Not sure how submitting one modern book actually ruined the OPers day.

 

Kinda an over reaction if you ask me.

 

Hey did David Lindelof thank you for spending money to see Prometheus you so much enjoyed.

 

 

[MutantKeys]

Also as someone who worked with CGC for years, 99% of the time, they are a pleasure to deal with ---- walk around the con and see if you're treated any better

[slym2none]

As someone who works in high-end retail, I've learned that no matter how hard you try, you can't please everyone :shrug:

 

 

Agreed 100%

 

 

 

-slym

[Jiminy_Cricket-migration]

I'm fine with over the counter transactions that aren't full of pleasantries. I just don't like having to wait on someone to finish BSing with another employee or customer to take care of me. Courtesy and a smile are nice, but efficiency is much more important to me.

 

Now if you are working for tips, I expect much more. Had some killer Mexican food Friday night, and the guy waiting on us was efficient, but could really use some lessons on being cordial.

 

Sometimes we expect to much, maybe we shouldn't feel so entitled all the time.

 

I don't think it's too much to expect a "thank you for your business". Yes, we live in the land of sense of self entitlement, but I don't think basic common courtesy is too much to ask for

 

Either way would you get this upset in an McDonalds forum after you bought your food they didn't say thank you for your business. Not sure how submitting one modern book actually ruined the OPers day.

 

Kinda an over reaction if you ask me.

 

Hey did David Lindelof thank you for spending money to see Prometheus you so much enjoyed.

 

 

[RockMyAmadeus]

Also as someone who worked with CGC for years, 99% of the time, they are a pleasure to deal with ---- walk around the con and see if you're treated any better

 

When the CGC staff knows the customer, they are very friendly and cordial, naturally.

 

When the CGC staff does not know the customer, they have often been as Gary describes. Not always. But often.

 

 

 

[DiceX]

I'm fine with over the counter transactions that aren't full of pleasantries. I just don't like having to wait on someone to finish BSing with another employee or customer to take care of me. Courtesy and a smile are nice, but efficiency is much more important to me.

 

Now if you are working for tips, I expect much more. Had some killer Mexican food Friday night, and the guy waiting on us was efficient, but could really use some lessons on being cordial.

 

Sometimes we expect to much, maybe we shouldn't feel so entitled all the time.

 

I don't think it's too much to expect a "thank you for your business". Yes, we live in the land of sense of self entitlement, but I don't think basic common courtesy is too much to ask for

 

Either way would you get this upset in an McDonalds forum after you bought your food they didn't say thank you for your business. Not sure how submitting one modern book actually ruined the OPers day.

 

Kinda an over reaction if you ask me.

 

Hey did David Lindelof thank you for spending money to see Prometheus you so much enjoyed.

 

Why do 99% of your posts say at the bottom, "Edited by Spiderman-on-Tilt ( x minutes x seconds ago)?"

I'd hate to imagine how many grammatical errors your posts had before you "fixed" them.

 

 

[Designer Toast]

I've always been treated well by CGC at shows, even when they've been crazy busy. They are by far top of the heap for being friendly and professional. (thumbs u

[TupennyConan]

All this hoopla because a minimum wage, table attendant forgot to say "thank you"?

 

I'd hate to see some of you in line at McDonald's.

What hoopla?

 

 

 

 

We're knee-deep in the hoopla.

 

atsa lotta hoopla

[Jiminy_Cricket-migration]

All this hoopla because a minimum wage, table attendant forgot to say "thank you"?

 

I'd hate to see some of you in line at McDonald's.

What hoopla?

 

 

 

 

We're knee-deep in the hoopla.

 

atsa lotta hoopla

 

Now all we need is some hurly-burly.

[shadroch]

 

It's always a "scam" when people don't take the time to understand how the process works

 

Still doesn't make it any less of a scam.

 

Yes, Tom, and Hairy should be able to walk up and get any book they want in a yellow slab.

That would prevent it from being a scam.

 

 

 

He wanted CGC to go see Neal and have Neal verify he'd signed it. I'm fairly sure Neal remembers every book he signs, aren't you?

 

Do you remember every mess you've taken?

 

I imagine Neal has signed a bazillion comics, and if pressed, would likely say "That looks like my signature, but I cannot verify 100% that I signed this comic."

 

That is why it is stated in the RULES that CGC set that witnesses have to be just that - they have to WITNESS the person signing the book.

 

 

 

 

-slym

 

I really didn't think I needed to put a sarcasm thingie after my post, but I forget who I'm dealing with.

[comix4fun]

As someone who works in high-end retail, I've learned that no matter how hard you try, you can't please everyone :shrug:

 

 

 

Which is why you don't try at all?