Ebay Case Opened Against Me?!?!

[Jiminy_Cricket-migration]

Delete your post please. Before someone contacts the buyer, alerts him to this thread, and makes it impossible for chase to salvage this deal.

 

Not cool, bro.

 

Not sure how un-cool this is - it's public information. And if the buyer was ever here (or had half a brain) he wouldn't be paying what he's paying for newly-minted books.

 

The OP specifically stated to PM him for the buyer's ID. He did not want it posted here.

 

I thought it respectful to honor his request. Am I the only one who PMed him for the buyer's ID as chase requested?

[Chaseman210]

I recently sold a CGC 9.8 comic on ebay. The buyer received the comic literally minutes ago and opened a case against me. Is the comic damaged? No. Was the shipping time too long? No. The response from the buyer was:

 

 

"Hello, I received the book today and I'm a little disappointed you didn't mention it wasn't centered. The picture in the listing is deceiving. I would like to resolve this. Any suggestions?"

 

 

Could anybody tell me what the heck this even means?!?! The picture in the listing WAS THE CGC GRADED COMIC THEY RECEIVED!

 

Hate to burn up my last post before the GRAND FINALE of that 10,00th post I am working on, but I just cannot sit back and let this go unanswered.

 

eBay has allowed every con, crook, scammer, lowlife, deadbeat, chiseling-lyin' BUYER out there to wreck havoc on any Seller.

 

I am in the midst of a HUGE PayPal war, a war started by some Modern-Drekkie punk who bought a Modern 2000 comic from me for $17.00 and change, pays for it, then decides that I ( NOT paraphrasing here - this is what the Gen Yer had the NERVE to post in his response to the Dispute process)" "Could not possibly know what a NM+ 9.6 grade is; using that disclamer of "approxomately( spc) grade" does not convince me. I know what I am doing here and this seller is constantly selling uber stuff, which cannot be possible. There are spine ticks and other defects that knock this comic down to 9.2. I want a full refund and his 25% restock fee is a crock. I won't settle for anything less and am going to slam this gouger a negative. he thinks he is something of a comic book dealer but they hate him on the very board of slabbed comics he frequents. they hate him for a reason; he is out to make money off of comic books. I saw that colum where his peers were hating on him because of this phony 25% restock fee. Me? I have been on eBay for 4 years, and comic Link for 3 years and have had numerous transactions enough to know that this seller needs to be kicked off eBay"

 

He sends the comic back, I refund him his $12.25 and WON the battle not to refund him his original shipping AND the return ship fees. He railed about that too, but I deleted that email.

 

BUT DURING THE LAST 8 business days PayPal FROZE my account. I owe in the area of $1,200 of items, par for the course for me. So today I can send out $500 of payments, and I have to put two CGC Boardies on hold, one of which I hold in the highest esteem, and the other is a newer Forumite, but nevertheless is counting on me.

 

Then my eBay account was "flagged" for "misconduct": I posted the following return feedback to this clown: "Remorse Buyer case; he NEVER sent eBay photos because I called eBay and asked!"

 

So now this clown not only has 12 Sellers mad at me, but cost me my Power Seller status I worked very hard for.

 

I call eBay and got this:

 

eBay: "You CANNOT give a negative remark while posting the Buyer a positive rating".

 

CAL: " But I spoke the TRUTH"

 

eBay: "Does not matter. We cannot have eBay's Buyers alienated via a retaliatory comment".

 

CAL: So what kind of comment am I to leave such a person( not the descriptive name I used over the phone)?"

 

eBay" it can ONLY be something like: ' good Buyer, paid fast', something like that."

 

CAL: " So even though you admitted to me that I am right, this IS a Buyers Remorse case, I can't call him out on it?"

 

eBay: "That's right. Using that 'Buyers remorse" comment tied into you using an eBay action invalidates your feedback comment. We also removed the comment per eBay guidelines"

 

CAL: " Well, lady, my eBay monthly bill is always over $1,000. Why don't you get that $1,000 from this pinhead piece of trash Buyer you seem to value so much?"

 

eBay: "We understand your frustration as a Seller. We are undertaking this "Buyers Program" where you can report such buyers, and if we gather enough evidence, we can kick those abusive buyers off our site".

 

CAL: "More eBay hot air. So unless this pinhead scams 100 Sellers in a one-month period, nothing will get done, right?"

 

eBay" "Wrong, Mr. Remington. We have had eBay's trust & safety look into hundreds of Buyer Abuse cases every week"

 

CAL: " And how is that going to get me my Power Seller Status back? How is that going to make ME, this Seller of record for this transaction xxxxxx. whole again?"

 

eBay: " Just be careful in the future wit your negative comments to our Buyers".

 

CAL: " What eBay needs is competition. Yahoo!Auctions only does Japan now, but had a far superior feedback system. Too bad. eBay is still scratching their heads and does not want to admit WHY they lost literally 10 million USA Sellers. It is for stupid reasons like this. The Sellers cannot post a negative against a deserving pinhead oxygen-wasting Buyer like this insufficiently_thoughtful_person here."

 

eBay: "Mr. Remington, I assure you that eBay takes your concerns into consideration. We have all the facts we need to make our decisions."

 

CAL: " Well if you knew everything about this case like you say, you would know that I am primarily a Buyer, not a Seller. Check my feedbacks."

 

eBay" " Oh, I see that now. That's great! You apparently know the other end of the stick, so to speak."

 

CAL: " Yes, I know that MANY of those Sellers that used to sell to me QUIT your company and sell to Comic Connect, Heritage, etc. They are specialty online sites, where the Buyer CANNOT EVER HARM the Seller."

 

I explained the consignment shops to her, to which she said to wish me good luck AND HUNG UP ON ME.

 

Of course when I furiously called back, I got a different girl, but the same call-center somewhere in Utah, where they pay them minimum wage.

 

The bottom line is that the BUYERS are king on eBay, and will continue to get away with anything they can.

 

The ONLY reason I started allowing returns is so I can burn them on that 25% restock fee. I get paid something( 25%) and get the product back and can resell it again. eBay has had that policy of the "item not as described" to which the BUYERS can force a return on the Seller, but if they do that and the "grading " is the dispute, you can slam that restock fee on them. I get this implemented because I have an extensive track record of successful sales. The BUYER is faced with sending me the comic and getting 75% of his/her money back, or just keeping it. Some, have tried this "tape damage" through the comic bags, but I no longer use tape of any kind. This has literally saved me $2K over the last year. The Buyers used to deliberately damage the item so as to get the Insurance claim filed. Now I am so mad at tem for that, I cry INSURANCE FRAUD and is it me or a coincidence that not ONE of those cases got moved forward???

 

Another scamster bid 34 of my items, but was left holding the bag with four, and they went $1 - 2.00-ish". He also threatened negatives against the ship costs, but I did win that case. Both cases I was able to get the negatives removed but STILL HAD TO FORWARD the emails to eBay EVEN THOUGH THEY ARE ON THE EBAY MESSAGING SYSTEM! What a crock! eBay bent over backwards to defend these insufficiently_thoughtful_person Buyers, and they also did not like Mr. Coates( my Attorney) send that cover letter regarding Sahakian, that scammer we discussed 6 months ago. It was worth $500 to get his negatives removed. eBay WILL obey a Court Order, but they really don't like that.

 

 

Sorry for this But this eBay Buyer Abuse has got to stop.

 

CAL still buys more than he sells on the only game in town, Feebay.

 

I've made it big time since Cal commented in one of my threads!

 

In all seriousness, the buyer and I agreed to a partial refund of $35. Wanna know how he came up with that amount? "He purchased the same comic yesterday for $100, so a refund amount of $35 would make him happy."

 

When the refund clears, he said he is going to leave me 5-star positive feedback for working with him.

[Jiminy_Cricket-migration]

Some people are ignoring the golden rule here: treat others as you would expect to be treated. Let us say you purchase an item for above market value and it does not satisfy you 100% upon receipt. Now this is not the fault of the seller, nor the post office, nor anyone else. You are just not happy with it in person compared to what it looked like on a 21" computer screen. You contact the seller and would like a refund. What would you want as the resolution?

 

There are unscrupulous buyers out there. There are thiefs, liars, and cheats. This particular buyer, while annoying, is neither of these. No money loss has occured, just a miscommunication. Nothing to blame the seller. However, if aspiring to 5-star service, the reasonable course of action is to provide a no questions asked refund. I have done this to plenty of "stupid" customers who purchased Blu-Rays that would not play in their DVD drives, or PS2 games that would not boot up on their PS3 slim units, or who mistakenly thought a Magic TCG card is not mint even though it is pack fresh because of a 45-55 centering issue visible in the large scan. In either of these cases, all you want is a resolution that would be identical to the one you would seek if you happened to be on the other side of the fence, whether through your own fault or by an inadvertent outside party mistake.

 

Life is too short to care about a $125 transaction either way.

 

+ 1,000,000

[Bosco685]

In all seriousness, the buyer and I agreed to a partial refund of $35. Wanna know how he came up with that amount? "He purchased the same comic yesterday for $100, so a refund amount of $35 would make him happy."

 

When the refund clears, he said he is going to leave me 5-star positive feedback for working with him.

 

 

Better than a total refund, and much better it didn't lead to a negative.

[Jiminy_Cricket-migration]

I recently sold a CGC 9.8 comic on ebay. The buyer received the comic literally minutes ago and opened a case against me. Is the comic damaged? No. Was the shipping time too long? No. The response from the buyer was:

 

 

"Hello, I received the book today and I'm a little disappointed you didn't mention it wasn't centered. The picture in the listing is deceiving. I would like to resolve this. Any suggestions?"

 

 

Could anybody tell me what the heck this even means?!?! The picture in the listing WAS THE CGC GRADED COMIC THEY RECEIVED!

 

Hate to burn up my last post before the GRAND FINALE of that 10,00th post I am working on, but I just cannot sit back and let this go unanswered.

 

eBay has allowed every con, crook, scammer, lowlife, deadbeat, chiseling-lyin' BUYER out there to wreck havoc on any Seller.

 

I am in the midst of a HUGE PayPal war, a war started by some Modern-Drekkie punk who bought a Modern 2000 comic from me for $17.00 and change, pays for it, then decides that I ( NOT paraphrasing here - this is what the Gen Yer had the NERVE to post in his response to the Dispute process)" "Could not possibly know what a NM+ 9.6 grade is; using that disclamer of "approxomately( spc) grade" does not convince me. I know what I am doing here and this seller is constantly selling uber stuff, which cannot be possible. There are spine ticks and other defects that knock this comic down to 9.2. I want a full refund and his 25% restock fee is a crock. I won't settle for anything less and am going to slam this gouger a negative. he thinks he is something of a comic book dealer but they hate him on the very board of slabbed comics he frequents. they hate him for a reason; he is out to make money off of comic books. I saw that colum where his peers were hating on him because of this phony 25% restock fee. Me? I have been on eBay for 4 years, and comic Link for 3 years and have had numerous transactions enough to know that this seller needs to be kicked off eBay"

 

He sends the comic back, I refund him his $12.25 and WON the battle not to refund him his original shipping AND the return ship fees. He railed about that too, but I deleted that email.

 

BUT DURING THE LAST 8 business days PayPal FROZE my account. I owe in the area of $1,200 of items, par for the course for me. So today I can send out $500 of payments, and I have to put two CGC Boardies on hold, one of which I hold in the highest esteem, and the other is a newer Forumite, but nevertheless is counting on me.

 

Then my eBay account was "flagged" for "misconduct": I posted the following return feedback to this clown: "Remorse Buyer case; he NEVER sent eBay photos because I called eBay and asked!"

 

So now this clown not only has 12 Sellers mad at me, but cost me my Power Seller status I worked very hard for.

 

I call eBay and got this:

 

eBay: "You CANNOT give a negative remark while posting the Buyer a positive rating".

 

CAL: " But I spoke the TRUTH"

 

eBay: "Does not matter. We cannot have eBay's Buyers alienated via a retaliatory comment".

 

CAL: So what kind of comment am I to leave such a person( not the descriptive name I used over the phone)?"

 

eBay" it can ONLY be something like: ' good Buyer, paid fast', something like that."

 

CAL: " So even though you admitted to me that I am right, this IS a Buyers Remorse case, I can't call him out on it?"

 

eBay: "That's right. Using that 'Buyers remorse" comment tied into you using an eBay action invalidates your feedback comment. We also removed the comment per eBay guidelines"

 

CAL: " Well, lady, my eBay monthly bill is always over $1,000. Why don't you get that $1,000 from this pinhead piece of trash Buyer you seem to value so much?"

 

eBay: "We understand your frustration as a Seller. We are undertaking this "Buyers Program" where you can report such buyers, and if we gather enough evidence, we can kick those abusive buyers off our site".

 

CAL: "More eBay hot air. So unless this pinhead scams 100 Sellers in a one-month period, nothing will get done, right?"

 

eBay" "Wrong, Mr. Remington. We have had eBay's trust & safety look into hundreds of Buyer Abuse cases every week"

 

CAL: " And how is that going to get me my Power Seller Status back? How is that going to make ME, this Seller of record for this transaction xxxxxx. whole again?"

 

eBay: " Just be careful in the future wit your negative comments to our Buyers".

 

CAL: " What eBay needs is competition. Yahoo!Auctions only does Japan now, but had a far superior feedback system. Too bad. eBay is still scratching their heads and does not want to admit WHY they lost literally 10 million USA Sellers. It is for stupid reasons like this. The Sellers cannot post a negative against a deserving pinhead oxygen-wasting Buyer like this insufficiently_thoughtful_person here."

 

eBay: "Mr. Remington, I assure you that eBay takes your concerns into consideration. We have all the facts we need to make our decisions."

 

CAL: " Well if you knew everything about this case like you say, you would know that I am primarily a Buyer, not a Seller. Check my feedbacks."

 

eBay" " Oh, I see that now. That's great! You apparently know the other end of the stick, so to speak."

 

CAL: " Yes, I know that MANY of those Sellers that used to sell to me QUIT your company and sell to Comic Connect, Heritage, etc. They are specialty online sites, where the Buyer CANNOT EVER HARM the Seller."

 

I explained the consignment shops to her, to which she said to wish me good luck AND HUNG UP ON ME.

 

Of course when I furiously called back, I got a different girl, but the same call-center somewhere in Utah, where they pay them minimum wage.

 

The bottom line is that the BUYERS are king on eBay, and will continue to get away with anything they can.

 

The ONLY reason I started allowing returns is so I can burn them on that 25% restock fee. I get paid something( 25%) and get the product back and can resell it again. eBay has had that policy of the "item not as described" to which the BUYERS can force a return on the Seller, but if they do that and the "grading " is the dispute, you can slam that restock fee on them. I get this implemented because I have an extensive track record of successful sales. The BUYER is faced with sending me the comic and getting 75% of his/her money back, or just keeping it. Some, have tried this "tape damage" through the comic bags, but I no longer use tape of any kind. This has literally saved me $2K over the last year. The Buyers used to deliberately damage the item so as to get the Insurance claim filed. Now I am so mad at tem for that, I cry INSURANCE FRAUD and is it me or a coincidence that not ONE of those cases got moved forward???

 

Another scamster bid 34 of my items, but was left holding the bag with four, and they went $1 - 2.00-ish". He also threatened negatives against the ship costs, but I did win that case. Both cases I was able to get the negatives removed but STILL HAD TO FORWARD the emails to eBay EVEN THOUGH THEY ARE ON THE EBAY MESSAGING SYSTEM! What a crock! eBay bent over backwards to defend these insufficiently_thoughtful_person Buyers, and they also did not like Mr. Coates( my Attorney) send that cover letter regarding Sahakian, that scammer we discussed 6 months ago. It was worth $500 to get his negatives removed. eBay WILL obey a Court Order, but they really don't like that.

 

 

Sorry for this But this eBay Buyer Abuse has got to stop.

 

CAL still buys more than he sells on the only game in town, Feebay.

 

I've made it big time since Cal commented in one of my threads!

 

In all seriousness, the buyer and I agreed to a partial refund of $35. Wanna know how he came up with that amount? "He purchased the same comic yesterday for $100, so a refund amount of $35 would make him happy."

 

When the refund clears, he said he is going to leave me 5-star positive feedback for working with him.

 

This sounds like a much better outcome than if you followed some other's advice here.

 

Good for you. (thumbs u

[Bosco685]

This sounds like a much better outcome than if you followed some other's advice here.

 

Good for you. (thumbs u

 

And what advice is that? Calling Ebay and asking them their opinion before saying one more word to the buyer?

[Gsims718]

Delete your post please. Before someone contacts the buyer, alerts him to this thread, and makes it impossible for chase to salvage this deal.

 

Not cool, bro.

f that. thanks gsims for letting us know this dirtbag.

 

Uhhhhhh - I posted the information when I looked up his buying history.

 

Not trying to steel your thunder. I didnt feel like searching for the link you posted but remembered his name.

[divad]

Some people are ignoring the golden rule here: treat others as you would expect to be treated. Let us say you purchase an item for above market value and it does not satisfy you 100% upon receipt. Now this is not the fault of the seller, nor the post office, nor anyone else. You are just not happy with it in person compared to what it looked like on a 21" computer screen. You contact the seller and would like a refund. What would you want as the resolution?

 

There are unscrupulous buyers out there. There are thiefs, liars, and cheats. This particular buyer, while annoying, is neither of these. No money loss has occured, just a miscommunication. Nothing to blame the seller. However, if aspiring to 5-star service, the reasonable course of action is to provide a no questions asked refund. I have done this to plenty of "stupid" customers who purchased Blu-Rays that would not play in their DVD drives, or PS2 games that would not boot up on their PS3 slim units, or who mistakenly thought a Magic TCG card is not mint even though it is pack fresh because of a 45-55 centering issue visible in the large scan. In either of these cases, all you want is a resolution that would be identical to the one you would seek if you happened to be on the other side of the fence, whether through your own fault or by an inadvertent outside party mistake.

 

Life is too short to care about a $125 transaction either way.

 

+ 1,000,000

 

Agreed.

[brendanb438]

And now I see that it is just buyer's remorse because he got one for $40 cheaper.

 

Still curious if he was sent the one pictured or a different CERT #.

[DiceX]

I recently sold a CGC 9.8 comic on ebay. The buyer received the comic literally minutes ago and opened a case against me. Is the comic damaged? No. Was the shipping time too long? No. The response from the buyer was:

 

 

"Hello, I received the book today and I'm a little disappointed you didn't mention it wasn't centered. The picture in the listing is deceiving. I would like to resolve this. Any suggestions?"

 

 

Could anybody tell me what the heck this even means?!?! The picture in the listing WAS THE CGC GRADED COMIC THEY RECEIVED!

 

Hate to burn up my last post before the GRAND FINALE of that 10,00th post I am working on, but I just cannot sit back and let this go unanswered.

 

eBay has allowed every con, crook, scammer, lowlife, deadbeat, chiseling-lyin' BUYER out there to wreck havoc on any Seller.

 

I am in the midst of a HUGE PayPal war, a war started by some Modern-Drekkie punk who bought a Modern 2000 comic from me for $17.00 and change, pays for it, then decides that I ( NOT paraphrasing here - this is what the Gen Yer had the NERVE to post in his response to the Dispute process)" "Could not possibly know what a NM+ 9.6 grade is; using that disclamer of "approxomately( spc) grade" does not convince me. I know what I am doing here and this seller is constantly selling uber stuff, which cannot be possible. There are spine ticks and other defects that knock this comic down to 9.2. I want a full refund and his 25% restock fee is a crock. I won't settle for anything less and am going to slam this gouger a negative. he thinks he is something of a comic book dealer but they hate him on the very board of slabbed comics he frequents. they hate him for a reason; he is out to make money off of comic books. I saw that colum where his peers were hating on him because of this phony 25% restock fee. Me? I have been on eBay for 4 years, and comic Link for 3 years and have had numerous transactions enough to know that this seller needs to be kicked off eBay"

 

He sends the comic back, I refund him his $12.25 and WON the battle not to refund him his original shipping AND the return ship fees. He railed about that too, but I deleted that email.

 

BUT DURING THE LAST 8 business days PayPal FROZE my account. I owe in the area of $1,200 of items, par for the course for me. So today I can send out $500 of payments, and I have to put two CGC Boardies on hold, one of which I hold in the highest esteem, and the other is a newer Forumite, but nevertheless is counting on me.

 

Then my eBay account was "flagged" for "misconduct": I posted the following return feedback to this clown: "Remorse Buyer case; he NEVER sent eBay photos because I called eBay and asked!"

 

So now this clown not only has 12 Sellers mad at me, but cost me my Power Seller status I worked very hard for.

 

I call eBay and got this:

 

eBay: "You CANNOT give a negative remark while posting the Buyer a positive rating".

 

CAL: " But I spoke the TRUTH"

 

eBay: "Does not matter. We cannot have eBay's Buyers alienated via a retaliatory comment".

 

CAL: So what kind of comment am I to leave such a person( not the descriptive name I used over the phone)?"

 

eBay" it can ONLY be something like: ' good Buyer, paid fast', something like that."

 

CAL: " So even though you admitted to me that I am right, this IS a Buyers Remorse case, I can't call him out on it?"

 

eBay: "That's right. Using that 'Buyers remorse" comment tied into you using an eBay action invalidates your feedback comment. We also removed the comment per eBay guidelines"

 

CAL: " Well, lady, my eBay monthly bill is always over $1,000. Why don't you get that $1,000 from this pinhead piece of trash Buyer you seem to value so much?"

 

eBay: "We understand your frustration as a Seller. We are undertaking this "Buyers Program" where you can report such buyers, and if we gather enough evidence, we can kick those abusive buyers off our site".

 

CAL: "More eBay hot air. So unless this pinhead scams 100 Sellers in a one-month period, nothing will get done, right?"

 

eBay" "Wrong, Mr. Remington. We have had eBay's trust & safety look into hundreds of Buyer Abuse cases every week"

 

CAL: " And how is that going to get me my Power Seller Status back? How is that going to make ME, this Seller of record for this transaction xxxxxx. whole again?"

 

eBay: " Just be careful in the future wit your negative comments to our Buyers".

 

CAL: " What eBay needs is competition. Yahoo!Auctions only does Japan now, but had a far superior feedback system. Too bad. eBay is still scratching their heads and does not want to admit WHY they lost literally 10 million USA Sellers. It is for stupid reasons like this. The Sellers cannot post a negative against a deserving pinhead oxygen-wasting Buyer like this insufficiently_thoughtful_person here."

 

eBay: "Mr. Remington, I assure you that eBay takes your concerns into consideration. We have all the facts we need to make our decisions."

 

CAL: " Well if you knew everything about this case like you say, you would know that I am primarily a Buyer, not a Seller. Check my feedbacks."

 

eBay" " Oh, I see that now. That's great! You apparently know the other end of the stick, so to speak."

 

CAL: " Yes, I know that MANY of those Sellers that used to sell to me QUIT your company and sell to Comic Connect, Heritage, etc. They are specialty online sites, where the Buyer CANNOT EVER HARM the Seller."

 

I explained the consignment shops to her, to which she said to wish me good luck AND HUNG UP ON ME.

 

Of course when I furiously called back, I got a different girl, but the same call-center somewhere in Utah, where they pay them minimum wage.

 

The bottom line is that the BUYERS are king on eBay, and will continue to get away with anything they can.

 

The ONLY reason I started allowing returns is so I can burn them on that 25% restock fee. I get paid something( 25%) and get the product back and can resell it again. eBay has had that policy of the "item not as described" to which the BUYERS can force a return on the Seller, but if they do that and the "grading " is the dispute, you can slam that restock fee on them. I get this implemented because I have an extensive track record of successful sales. The BUYER is faced with sending me the comic and getting 75% of his/her money back, or just keeping it. Some, have tried this "tape damage" through the comic bags, but I no longer use tape of any kind. This has literally saved me $2K over the last year. The Buyers used to deliberately damage the item so as to get the Insurance claim filed. Now I am so mad at tem for that, I cry INSURANCE FRAUD and is it me or a coincidence that not ONE of those cases got moved forward???

 

Another scamster bid 34 of my items, but was left holding the bag with four, and they went $1 - 2.00-ish". He also threatened negatives against the ship costs, but I did win that case. Both cases I was able to get the negatives removed but STILL HAD TO FORWARD the emails to eBay EVEN THOUGH THEY ARE ON THE EBAY MESSAGING SYSTEM! What a crock! eBay bent over backwards to defend these insufficiently_thoughtful_person Buyers, and they also did not like Mr. Coates( my Attorney) send that cover letter regarding Sahakian, that scammer we discussed 6 months ago. It was worth $500 to get his negatives removed. eBay WILL obey a Court Order, but they really don't like that.

 

 

Sorry for this But this eBay Buyer Abuse has got to stop.

 

CAL still buys more than he sells on the only game in town, Feebay.

 

This post is proof that you need to lock yourself in a bathroom with a National Geographic magazine.

 

 

[Bosco685]

This sounds like a much better outcome than if you followed some other's advice here.

 

Good for you. (thumbs u

By the way, you do realize this transaction just gave the buyer that much more confidence he can pull this trick off again, don't you?

 

So way to go in encouraging him to continue on.

[Hado]

And now I see that it is just buyer's remorse because he got one for $40 cheaper.

 

Still curious if he was sent the one pictured or a different CERT #.

it's a good question.

[Aces]

I recently sold a CGC 9.8 comic on ebay. The buyer received the comic literally minutes ago and opened a case against me. Is the comic damaged? No. Was the shipping time too long? No. The response from the buyer was:

 

 

"Hello, I received the book today and I'm a little disappointed you didn't mention it wasn't centered. The picture in the listing is deceiving. I would like to resolve this. Any suggestions?"

 

 

Could anybody tell me what the heck this even means?!?! The picture in the listing WAS THE CGC GRADED COMIC THEY RECEIVED!

 

 

Oh yeah. The pic is really deceiving. You're a crook.

 

---

---

----

 

Now you know why I gave up on eBay.

 

[Bills Comics]

Its funny how people here want to try and figure out this guys motives.

Chase , all that matters is your selling reputation. You are right to let him know you want to reslove this and get good feedback.

Next time, if there should be a next time . Refund the person every penny, after they return your item. There is no way of knowing how much money you could potentially lose by getting a negative. Even as much as it would be undeserved . That doesnt matter .

You have to do what works best for you in the long run. Yes this situtaion sucks . You didnt do anything wrong . This is the beast we call Ebay . We know the rules.

We know how people use the rules for their own purposes .

I once had a guy unhappy over a Thor 600. I think it was a 5 or 6 dollar sale. That includes shipping . He sent the book back, without confirmation . I could have said he never sent it .

I knew though it wasnt worth the aggravation. I gave him all his money back . He left me nice positive feedback . I would hope i would have done the same if it was a higher dollar transaction. Now , if that should happen again. Regardless of the dollar amount, that is how I plan to handle it .

Good luck Chase .

[Jiminy_Cricket-migration]

This sounds like a much better outcome than if you followed some other's advice here.

 

Good for you. (thumbs u

By the way, you do realize this transaction just gave the buyer that much more confidence he can pull this trick off again, don't you?

 

So way to go in encouraging him to continue on.

 

Oh, I see.... You wanted chase to fight some imaginary battle for you.

 

And risk his account's standing, so you could feel better about righting all the evil in the world.

 

Or just maybe, the book is off center in the slab, and the buyer is unhappy about his purchase.

 

Great sellers offer full refunds, no questions asked.

 

Smart sellers work with buyers to ensure complete customer satisfaction. And better outcomes for themselves.

 

Grow up.

[Ares]

added him to my blocked biders list. but I did notice that I have several bidders that say

211205200@deleted, 30519874@deleted, 459828748@deleted,

 

I take that to mean those bidders are no longer on ebay?

[Bosco685]

This sounds like a much better outcome than if you followed some other's advice here.

 

Good for you. (thumbs u

By the way, you do realize this transaction just gave the buyer that much more confidence he can pull this trick off again, don't you?

 

So way to go in encouraging him to continue on.

 

Oh, I see.... You wanted chase to fight some imaginary battle for you.

 

And risk his account's standing, so you could feel better about righting all the evil in the world.

 

Or just maybe, the book is off center in the slab, and the buyer is unhappy about his purchase.

 

Great sellers offer full refunds, no questions asked.

 

Smart sellers work with buyers to ensure complete customer satisfaction. And better outcomes for themselves.

 

Grow up.

 

You really can't keep facts straight, can you?

 

My recommendation to him was to contact Ebay first and let them know what is going on. On a wild hair, they may have sided with him once they put the facts together.

 

Telling someone to grow up without knowing anyone's background or seller-buyer engagement is all about confrontation. You seem really good at that!

 

Chase always had the option of going the refund route once he understood what support - if any - he would get from Ebay. I don't believe that happened.

 

So smarten up - then you'll grow up.

[HarveySwick]

Chase, that's just pretty sh*tty! Sorry man. I wouldn't give the chump nada though! But I know it's the whole feedback thing that's the issue, right?

 

Seller's can still leave Buyer's feedback right? I mean, as pretty much only a Buyer on ebay (I've sold 2 things in 12 years), feedback is still important for me. Can't you leave him negative feedback?

 

I mean, if he got your book today and he clearly bought the other book yesterday he can't use the excuse "I bought the other book as a replacement since this one arrived damaged." --> I'd fight it! You shouldn't have to give this guy any money back.

 

What a

 

And I get the whole "great seller" offers a refund then. But what happens if this guy damaged the book to make it off center in the slab so he could save money...is Chase supposed to eat then when he gets the book back?

[Jiminy_Cricket-migration]

I recently sold a CGC 9.8 comic on ebay. The buyer received the comic literally minutes ago and opened a case against me. Is the comic damaged? No. Was the shipping time too long? No. The response from the buyer was:

 

 

"Hello, I received the book today and I'm a little disappointed you didn't mention it wasn't centered. The picture in the listing is deceiving. I would like to resolve this. Any suggestions?"

 

 

Could anybody tell me what the heck this even means?!?! The picture in the listing WAS THE CGC GRADED COMIC THEY RECEIVED!

 

Hate to burn up my last post before the GRAND FINALE of that 10,00th post I am working on, but I just cannot sit back and let this go unanswered.

 

eBay has allowed every con, crook, scammer, lowlife, deadbeat, chiseling-lyin' BUYER out there to wreck havoc on any Seller.

 

I am in the midst of a HUGE PayPal war, a war started by some Modern-Drekkie punk who bought a Modern 2000 comic from me for $17.00 and change, pays for it, then decides that I ( NOT paraphrasing here - this is what the Gen Yer had the NERVE to post in his response to the Dispute process)" "Could not possibly know what a NM+ 9.6 grade is; using that disclamer of "approxomately( spc) grade" does not convince me. I know what I am doing here and this seller is constantly selling uber stuff, which cannot be possible. There are spine ticks and other defects that knock this comic down to 9.2. I want a full refund and his 25% restock fee is a crock. I won't settle for anything less and am going to slam this gouger a negative. he thinks he is something of a comic book dealer but they hate him on the very board of slabbed comics he frequents. they hate him for a reason; he is out to make money off of comic books. I saw that colum where his peers were hating on him because of this phony 25% restock fee. Me? I have been on eBay for 4 years, and comic Link for 3 years and have had numerous transactions enough to know that this seller needs to be kicked off eBay"

 

He sends the comic back, I refund him his $12.25 and WON the battle not to refund him his original shipping AND the return ship fees. He railed about that too, but I deleted that email.

 

BUT DURING THE LAST 8 business days PayPal FROZE my account. I owe in the area of $1,200 of items, par for the course for me. So today I can send out $500 of payments, and I have to put two CGC Boardies on hold, one of which I hold in the highest esteem, and the other is a newer Forumite, but nevertheless is counting on me.

 

Then my eBay account was "flagged" for "misconduct": I posted the following return feedback to this clown: "Remorse Buyer case; he NEVER sent eBay photos because I called eBay and asked!"

 

So now this clown not only has 12 Sellers mad at me, but cost me my Power Seller status I worked very hard for.

 

I call eBay and got this:

 

eBay: "You CANNOT give a negative remark while posting the Buyer a positive rating".

 

CAL: " But I spoke the TRUTH"

 

eBay: "Does not matter. We cannot have eBay's Buyers alienated via a retaliatory comment".

 

CAL: So what kind of comment am I to leave such a person( not the descriptive name I used over the phone)?"

 

eBay" it can ONLY be something like: ' good Buyer, paid fast', something like that."

 

CAL: " So even though you admitted to me that I am right, this IS a Buyers Remorse case, I can't call him out on it?"

 

eBay: "That's right. Using that 'Buyers remorse" comment tied into you using an eBay action invalidates your feedback comment. We also removed the comment per eBay guidelines"

 

CAL: " Well, lady, my eBay monthly bill is always over $1,000. Why don't you get that $1,000 from this pinhead piece of trash Buyer you seem to value so much?"

 

eBay: "We understand your frustration as a Seller. We are undertaking this "Buyers Program" where you can report such buyers, and if we gather enough evidence, we can kick those abusive buyers off our site".

 

CAL: "More eBay hot air. So unless this pinhead scams 100 Sellers in a one-month period, nothing will get done, right?"

 

eBay" "Wrong, Mr. Remington. We have had eBay's trust & safety look into hundreds of Buyer Abuse cases every week"

 

CAL: " And how is that going to get me my Power Seller Status back? How is that going to make ME, this Seller of record for this transaction xxxxxx. whole again?"

 

eBay: " Just be careful in the future wit your negative comments to our Buyers".

 

CAL: " What eBay needs is competition. Yahoo!Auctions only does Japan now, but had a far superior feedback system. Too bad. eBay is still scratching their heads and does not want to admit WHY they lost literally 10 million USA Sellers. It is for stupid reasons like this. The Sellers cannot post a negative against a deserving pinhead oxygen-wasting Buyer like this insufficiently_thoughtful_person here."

 

eBay: "Mr. Remington, I assure you that eBay takes your concerns into consideration. We have all the facts we need to make our decisions."

 

CAL: " Well if you knew everything about this case like you say, you would know that I am primarily a Buyer, not a Seller. Check my feedbacks."

 

eBay" " Oh, I see that now. That's great! You apparently know the other end of the stick, so to speak."

 

CAL: " Yes, I know that MANY of those Sellers that used to sell to me QUIT your company and sell to Comic Connect, Heritage, etc. They are specialty online sites, where the Buyer CANNOT EVER HARM the Seller."

 

I explained the consignment shops to her, to which she said to wish me good luck AND HUNG UP ON ME.

 

Of course when I furiously called back, I got a different girl, but the same call-center somewhere in Utah, where they pay them minimum wage.

 

The bottom line is that the BUYERS are king on eBay, and will continue to get away with anything they can.

 

The ONLY reason I started allowing returns is so I can burn them on that 25% restock fee. I get paid something( 25%) and get the product back and can resell it again. eBay has had that policy of the "item not as described" to which the BUYERS can force a return on the Seller, but if they do that and the "grading " is the dispute, you can slam that restock fee on them. I get this implemented because I have an extensive track record of successful sales. The BUYER is faced with sending me the comic and getting 75% of his/her money back, or just keeping it. Some, have tried this "tape damage" through the comic bags, but I no longer use tape of any kind. This has literally saved me $2K over the last year. The Buyers used to deliberately damage the item so as to get the Insurance claim filed. Now I am so mad at tem for that, I cry INSURANCE FRAUD and is it me or a coincidence that not ONE of those cases got moved forward???

 

Another scamster bid 34 of my items, but was left holding the bag with four, and they went $1 - 2.00-ish". He also threatened negatives against the ship costs, but I did win that case. Both cases I was able to get the negatives removed but STILL HAD TO FORWARD the emails to eBay EVEN THOUGH THEY ARE ON THE EBAY MESSAGING SYSTEM! What a crock! eBay bent over backwards to defend these insufficiently_thoughtful_person Buyers, and they also did not like Mr. Coates( my Attorney) send that cover letter regarding Sahakian, that scammer we discussed 6 months ago. It was worth $500 to get his negatives removed. eBay WILL obey a Court Order, but they really don't like that.

 

 

Sorry for this But this eBay Buyer Abuse has got to stop.

 

CAL still buys more than he sells on the only game in town, Feebay.

 

This post is proof that you need to lock yourself in a bathroom with a National Geographic magazine.

 

 

[slym2none]

Now boys... Phil's parking lot is right over there if you have any differences to settle. Just don't let the mods know!

 

 

 

 

-slym