Is it just me or are the boards a hot mess of 500 Errors? 5 5

[Point Five]

The boards were unusable last night. I couldn't even post a 1MB image... tried and tried and finally gave up. Ugh!

 

[Galen130]

I was going to work on my sales thread today.  I think I’ll just sit on the couch eating bon bons and drinking beer…

[Get Marwood & I]

On 10/4/2021 at 7:23 PM, Point Five said:

The boards were unusable last night. I couldn't even post a 1MB image... tried and tried and finally gave up. Ugh!

 

It's not worth getting annoyed about Point Five. Take a leaf out of my book and just relax.....

Spoiler

 

[onlyweaknesskryptonite]

On 10/4/2021 at 12:45 PM, Galen130 said:

CGC says....

[ADAMANTIUM]

It's ok CGC!
Everyone is doing the Site Crash

Not to be confused with the Monster Mash, which was a Graveyard Smash, this 10/4/2021  

Edited October 4, 2021 by ADAMANTIUM

[ADAMANTIUM]

[MGsimba77]

Yeah what's going on? This is chronic at this point. Trying to react to the above posts with no success 

[paperheart]

Hamster on the wheel gets tired around this time of night

[jbpez]

really has gotten embarrassing 

[Galen130]

The lights are on, but nobody's home...

The wheel is spinning, but the hamster is dead...

Trying to park in a driveway and drive on a parkway...

A couple cans short of a six-pack...

A couple sandwiches short of a picnic...

Edited October 5, 2021 by Galen130

[onlyweaknesskryptonite]

[lou_fine]

Well, I guess we must be pretty small potatoes here because when Facebook and all of its associated apps are down for a few hours, it's top of the hour headline news around the entire world and gets immediate attention.  Especially in comparison to this outage which has gone on for months on end in a haphazard fashion.   

[BrooksR]

How can a company sell for mountains of money and immediately get so much worse? 😕

[Get Marwood & I]

On 9/30/2021 at 12:45 AM, comicdonna said:

An admin posted this:

I have a solid update on this from the technical team! A technical update to the CGC Chat Boards should be rolling out within a few weeks, and the hope is that this technical update will resolve or heavily reduce the frequency of these issues. We'll have to see how it goes, but that's the hope.  They seemed to stem from a complicated technical problem to overcome; hopefully this solves it.

Mike, every morning here in the UK around this time (11:00am) the boards buffer for between three and five minutes. There are no error messages - just buffering. All other websites are responsive during that time so it does seem to be a CGC site specific issue - possibly some routine daily process is running which the system can't cope with. I know there is a technical update planned to fix the 500 errors - could you flag this to the team too, please, just in case they are unaware of it and it requires its own specific remedial action? 

Any news on the update by the way? We rarely get told they are coming these days - is it something that may take the site down for a long period? We've had separate 12 and 24 hour outages this year - I wouldn't want to be in the middle of a sales thread if that is what will happen with the upgrade. 

[Get Marwood & I]

And Mike, one other favour - could you ask the technical team whether CGC have blocked site content from Google searching, and whether that will stay if so?

If I search for my UK Price Variant research in Google it no longer shows (get your jokes in now):

I understand that Google bots were having a detrimental impact on site performance a while back, but this is a self defeating policy if so, as it stops new people coming here. 

Cheers, Steve

@comicdonna

[comicdonna]

On 10/7/2021 at 6:17 AM, Get Marwood & I said:

Mike, every morning here in the UK around this time (11:00am) the boards buffer for between three and five minutes. There are no error messages - just buffering. All other websites are responsive during that time so it does seem to be a CGC site specific issue - possibly some routine daily process is running which the system can't cope with. I know there is a technical update planned to fix the 500 errors - could you flag this to the team too, please, just in case they are unaware of it and it requires its own specific remedial action? 

Any news on the update by the way? We rarely get told they are coming these days - is it something that may take the site down for a long period? We've had separate 12 and 24 hour outages this year - I wouldn't want to be in the middle of a sales thread if that is what will happen with the upgrade. 

Sorry, there is no info as to when this will occur and how it swill impact the boards.  I will mention the buffering time.

On 10/7/2021 at 6:36 AM, Get Marwood & I said:

And Mike, one other favour - could you ask the technical team whether CGC have blocked site content from Google searching, and whether that will stay if so?

If I search for my UK Price Variant research in Google it no longer shows (get your jokes in now):

I understand that Google bots were having a detrimental impact on site performance a while back, but this is a self defeating policy if so, as it stops new people coming here. 

Cheers, Steve

I will ask about the Google block.

[Get Marwood & I]

On 10/7/2021 at 11:39 AM, comicdonna said:

Sorry, there is no info as to when this will occur and how it swill impact the boards.  I will mention the buffering time.

I will ask about the Google block.

Cheers. I don't mean to place it all on you, but there is currently no one else to ask 

[comicdonna]

On 10/7/2021 at 6:42 AM, Get Marwood & I said:

Cheers. I don't mean to place it all on you, but there is currently no one else to ask 

No problem.  I don't mind asking.  

[Get Marwood & I]

On 10/7/2021 at 11:44 AM, comicdonna said:

No problem.  I don't mind asking.  

On 10/7/2021 at 3:53 PM, dena said:

Hello everyone,

Just a note to let you know that a technical update to the boards is coming and we are told it will resolve or heavily reduce the frequency of these errors being reported. We know this has been a source of great frustration for the community. We appreciate your patience as we've worked through these issues. I will post on this again once we nail down the exact day and time the update will run.

 

 

[comicdonna]