Joe Fox Posted December 23, 2022 Share Posted December 23, 2022 I know stuff happens but I wonder what people's experience has been with CGC damaging submissions. Over the years I've had a couple of books that were 9.8 candidates suffer crunches, bends or worse that weren't there before shipping and unlikely to have occured in transit. In a recent submission there were a couple of books that have the same grader notes re corner crunches so I'm guessing that they must have been dropped toegether after the boxes were opened. Luckily these weren't especially valuable books but still it's disappointing to get back a much lower grade than the book you sent in. Link to comment Share on other sites More sharing options...
WillowManson Posted December 23, 2022 Share Posted December 23, 2022 I just had an issue returned and there is a mark on the cover that was not there when i shipped it out. I am waiting to hear back from them. Joe Fox 1 Link to comment Share on other sites More sharing options...
Chief1332 Posted December 23, 2022 Share Posted December 23, 2022 Buddy just experienced the same thing, but valuable books. CCS/CGC is going to press and regrade. If they messed up, and you have proof while they offer no proof, don't let them off the hook. Joe Fox 1 Link to comment Share on other sites More sharing options...
Le Chat Noir Posted December 23, 2022 Share Posted December 23, 2022 (edited) I got one back from signing (originally universal) with bent pages... Sent for ME, curious to see how it goes. Edited December 23, 2022 by Baka_Oni Joe Fox 1 Link to comment Share on other sites More sharing options...
DougC Posted December 23, 2022 Share Posted December 23, 2022 Always take complete high quality photo's of the books prior to sending them; it will at least give you something to stand on. Generally though it is either a loss or the person that is made an offer is tight lipped about the details. You can read some of the after tales in the where is QC thread, the last major incident the poster straight up said they were not allowed to disclose the outcome. Link to comment Share on other sites More sharing options...
paullam15 Posted January 6, 2023 Share Posted January 6, 2023 I'm assuming it would be difficult to prove CGC is at fault if you believe your book was damaged by them and not during shipping. The Lions Den 1 Link to comment Share on other sites More sharing options...
Sackolantern Posted January 12, 2023 Share Posted January 12, 2023 CGC took a graded CGC book I sent in for CCS press and re-grade. CCS opened a 1 1/2 spine split on the 1947 book, taking it from 7 before to 5 after . I received an emailed "oops". Period. I got to eat the 2k in reduced value. The Lions Den 1 Link to comment Share on other sites More sharing options...
Phill the Governor Posted January 13, 2023 Share Posted January 13, 2023 On 1/12/2023 at 6:11 PM, Sackolantern said: CGC took a graded CGC book I sent in for CCS press and re-grade. CCS opened a 1 1/2 spine split on the 1947 book, taking it from 7 before to 5 after . I received an emailed "oops". Period. I got to eat the 2k in reduced value. If someone had a book with a known spine split, that was sent in for a clean and press, new damage done is the shared responsibility of the owner of the book and CCS. The owner should have known there was a risk of more splitting occurring, and CCS should have said "we don't recommend this work be done at the expense of new damage occurring". The idea that everything can just be pressed regardless of consequences is exhausting. Joe Fox 1 Link to comment Share on other sites More sharing options...
Sackolantern Posted January 18, 2023 Share Posted January 18, 2023 On 1/13/2023 at 11:44 AM, Phill the Governor said: If someone had a book with a known spine split, that was sent in for a clean and press, new damage done is the shared responsibility of the owner of the book and CCS. The owner should have known there was a risk of more splitting occurring, and CCS should have said "we don't recommend this work be done at the expense of new damage occurring". The idea that everything can just be pressed regardless of consequences is exhausting. ?? Maybe I missed something?? Who mentioned an existing spline split, prior to pressing? The book was a 7.5 with only a small chunk out of one edge - with grader notes indicating small creases on the cover that were only visible when looking hard at an angle - as if if had other books sitting on it in a pile - that's what I hoped to remediate with the pressing. I said that CCS contacted me because their pressing CREATED a 1-2" spine split where NOTHING existed before. I have no idea where the "known spine split" you mention comes from, but it is not related to my situation. The Lions Den 1 Link to comment Share on other sites More sharing options...
Phill the Governor Posted January 18, 2023 Share Posted January 18, 2023 On 1/17/2023 at 9:17 PM, Sackolantern said: The book was a 7.5 with only a small chunk out of one edge - with grader notes indicating small creases on the cover that were only visible when looking hard at an angle - as if if had other books sitting on it in a pile - that's what I hoped to remediate with the pressing. To clarify, was the book ever viewed or handled raw, or was it graded the entire time and then re-subbed for a press? Link to comment Share on other sites More sharing options...
Sackolantern Posted January 18, 2023 Share Posted January 18, 2023 Raw, original owner. I sent for grading, then 2 years later reviewed the notes, and resubbed for a press. Having a better idea of grading now, in hindsight it might not have bumped it up a grade. Link to comment Share on other sites More sharing options...
Phill the Governor Posted January 18, 2023 Share Posted January 18, 2023 On 1/12/2023 at 6:11 PM, Sackolantern said: CCS opened a 1 1/2 spine split on the 1947 book. On 1/17/2023 at 9:17 PM, Sackolantern said: Who mentioned an existing spline split, prior to pressing? I have no idea where the "known spine split" you mention comes from, but it is not related to my situation. When you said CCS "opened" a split, the connotation I see is that there's something to "open". If you said CCS "caused a 1 1/2 spine split" it would infer completely new damage; based on your words. I asked if it were raw before sending in because certain things could easily be remembered and other things could certainly be overlooked. Do you still happen to have the label for the book prior to re-subbing? You said the graders notes on the 1st time around mentioned creasing to the cover, but I would be incredibly surprised if that was all the notes said. The "moderate tanning interior cover" is very apparent just from looking at the book and included with the notes this time around; I would think the cover tanning notes would be there the first time too since it couldn't have occurred in a 2 years period between grading. There are also notes about light staining.. On 1/18/2023 at 12:09 AM, Sackolantern said: Raw, original owner. I sent for grading, then 2 years later reviewed the notes, and resubbed for a press. Having a better idea of grading now, in hindsight it might not have bumped it up a grade. Cover tanning is one of those things that is insidious. It can be fine, sometimes pressed okay with no issue (carefully), but from what I'm seeing from the one pic is a (structurally beautiful copy!) that has moderate cover tanning (and definitely concentrated on the edges and entire spine) and is delicate to handle let alone perform work on. Curiously.. did you get this on ebay from someone in Long Island?? Link to comment Share on other sites More sharing options...
Sackolantern Posted January 19, 2023 Share Posted January 19, 2023 I picked up a run of All-American from 60-some up through 102 along with other books, all raw in person from original owner - pushing 10 years ago. Not off eBay, not Long Island. Link to comment Share on other sites More sharing options...
AnnSteverson Posted January 21 Share Posted January 21 (edited) On 12/23/2022 at 5:37 AM, Joe Fox said: I know stuff happens but I wonder what people's experience has been with CGC damaging submissions. Over the years I've had a couple of books that were 9.8 candidates suffer crunches, bends or worse that weren't there before shipping and unlikely to have occured in transit. In a recent submission there were a couple of books that have the same grader notes re corner crunches so I'm guessing that they must have been dropped toegether after the boxes were opened. Luckily these weren't especially valuable books but still it's disappointing to get back a much lower grade than the book you sent in. The CGC usually provides the opportunity to file a complaint and review if you do not agree with the results. Documenting the condition of books before shipping, photographs, and good packaging can help protect against potential damage. Lately I’ve been reading online, so recently I was looking for narrative, storytelling, personal topics for college, and found https://papersowl.com/blog/narrative-essay-topics for this. So I stopped worrying about damage to the book, etc. Although I used to be very worried about this myself, I had never been in such a situation. In the event of damage caused by the appraisal service, it is important to contact them immediately. Edited January 29 by AnnSteverson Link to comment Share on other sites More sharing options...
dbcn Posted January 21 Share Posted January 21 I had 2 SS books returned in the last few months with color breaking creases on the cover - weirdly in the same spot (lower front cover right corner) Link to comment Share on other sites More sharing options...
jimbo_7071 Posted January 23 Share Posted January 23 On 1/12/2023 at 6:11 PM, Sackolantern said: CGC took a graded CGC book I sent in for CCS press and re-grade. CCS opened a 1 1/2 spine split on the 1947 book, taking it from 7 before to 5 after . I received an emailed "oops". Period. I got to eat the 2k in reduced value. Blown spines are common on GA books that get pressed. Pressing is always at your own risk. (I've never had a book pressed, and the possibility of a blown spine is one of the reasons.) Link to comment Share on other sites More sharing options...