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HERO RESTORATION - BOOKS NOT BEING RETURNED
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Started by Kamenliter,

961 posts in this topic

wombat

wombat

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Posted
On 6/18/2023 at 4:56 PM, Upgrayedd2 said:

Where is that friend who stands over you and says, "Stop! You've burnt the business down and now your pouring gasoline on yourself."

He actually has (or had) a few people trying to defend him. I'm not so sure any more. 

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Domo Arigato

Domo Arigato

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I've never seen someone put "The System" into actual use before.

It's like seeing the Loch Ness Monster eat chicken fried unicorn......in Bigfoot's restaurant......on February 30th.

 

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MatterEaterLad

MatterEaterLad

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This is awful. :facepalm:

Does Mike even have all the books that have been sent in? yes or no

If the answer is "no" then where are they?

Was any of the work subcontracted to someone else?

Does Hero currently have the capacity to do the work people have paid for? 

There's no reason to hold on to people's books. None.

Even if Mike wants to do the work and make good, if a customer wants a book back, send it. If it's lost, admit it. 

 

 

 

 

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BrashL

BrashL

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I don't disagree with most of what has been posted here already. I don't think the accusations of theft are fair, it sound's like this guy is just in way over his head. From what I've read he's probably a decent presser and restorer but not capable of running a business. The mistakes he made that have nothing to do with bad luck have already been stated, but what I think is missing is that he needs to accept this business has failed. 

I was small business owner and one of my partners had a saying: "A monkey can sell, it's delivering that's the hard part." The number of AF 15's and volume of work doesn't mean anything and certainly can't be used as a yardstick of success. As he said himself, during COVID there was a boom, everyone was getting more work than they could handle. I imagine most people on this forum could have hung a shingle and started a comic-related small business of one kind or another. When it came to delivery this business appears to have failed on every front, is probably cash flow negative and lacking any reserves. Now on top of that their reputation is destroyed.

It's a death spiral.

It sucks for anyone with their books there but the right thing to do is get a lawyer, declare bankruptcy, sell whatever assets you can and send back all the books. There is no other way out of this. Small businesses fail more times than they succeed and there is no shame in that, but it's time to be honest with yourself and do the right thing.

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jimjum12

jimjum12

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On 6/18/2023 at 1:26 PM, thehumantorch said:

If your business practices weren't enough to alienate every customer and potential customer your attitude displayed here will do the trick.  Congratulations

... I don't believe I've ever seen a reputation so deftly jettisoned down the toilet. Wow. GOD BLESS ...

-jimbo(a friend of jesus)(thumbsu

... sounds like a Class Action lawsuit to me. 

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Tec-Tac-Toe

Tec-Tac-Toe

Posted
Posted (edited)
On 6/19/2023 at 12:20 AM, Dr. Balls said:

The past four pages of this thread…

 

IMG_4111.gif

"I like pie."

Edit: I do, but I quoted Michael's "she said".

Edited by Tec-Tac-Toe
Michael's quote.
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rumrunner71

rumrunner71

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On 6/18/2023 at 10:53 PM, BrashL said:

I don't disagree with most of what has been posted here already. I don't think the accusations of theft are fair, it sound's like this guy is just in way over his head. From what I've read he's probably a decent presser and restorer but not capable of running a business. The mistakes he made that have nothing to do with bad luck have already been stated, but what I think is missing is that he needs to accept this business has failed. 

I was small business owner and one of my partners had a saying: "A monkey can sell, it's delivering that's the hard part." The number of AF 15's and volume of work doesn't mean anything and certainly can't be used as a yardstick of success. As he said himself, during COVID there was a boom, everyone was getting more work than they could handle. I imagine most people on this forum could have hung a shingle and started a comic-related small business of one kind or another. When it came to delivery this business appears to have failed on every front, is probably cash flow negative and lacking any reserves. Now on top of that their reputation is destroyed.

It's a death spiral.

It sucks for anyone with their books there but the right thing to do is get a lawyer, declare bankruptcy, sell whatever assets you can and send back all the books. There is no other way out of this. Small businesses fail more times than they succeed and there is no shame in that, but it's time to be honest with yourself and do the right thing.

This is great. Running a business is different from having a hobby or even having a talent. It's a sh*t ton of work....but work that has to get done. When you can't deliver, it's time to stop selling your services. There's a lot in the thread about empathy, but this is business, with a lot of money at stake. Sure, there's room for good business relationships that can give some flexibility with personal circumstances. But at the end of the day, your customers only owe you one thing: timely payment for a job well done. They don't owe you patience. And "empathy" doesn't mean they owe you their business. That doesn't make them "wolves." It makes them customers holding you accountable.

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Cat

Cat

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On 6/20/2023 at 10:17 AM, rumrunner71 said:

This is great. Running a business is different from having a hobby or even having a talent. It's a sh*t ton of work....but work that has to get done. When you can't deliver, it's time to stop selling your services. There's a lot in the thread about empathy, but this is business, with a lot of money at stake. Sure, there's room for good business relationships that can give some flexibility with personal circumstances. But at the end of the day, your customers only owe you one thing: timely payment for a job well done. They don't owe you patience. And "empathy" doesn't mean they owe you their business. That doesn't make them "wolves." It makes them customers holding you accountable.

There's running a business. There's having a talent. Then there's just having a wank. 

I know which one I think HR is doing. 

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