Hero Restoration, Anyone know the latest? 24 24

[mattn792]

On 12/8/2023 at 3:52 PM, Steviehuv66 said:

Probably a dead end.

At least you have an actual person on the other end of the line.  You might could inquire if she would be able to serve as the point person for anyone else wishing to file a complaint with her agency.  Even if asking nicely ultimately goes nowhere, it's one more step that all the victims can show of trying to resolve this matter outside of the criminal justice system.  It only reflects badly on Hero's in the end, and she might even be able to refer you all to a specific law enforcement official with jurisdiction over this.

[flchris]

On 12/8/2023 at 3:49 PM, Steviehuv66 said:

I did file a claim through the Oregon Department of Justice and they contacted me today via email.  They attached a letter to the email.  See below.

Wasn’t that LLC dissolved and another one set up already? So should a complaint be made against the new one? 

edit: a post on page 12 links to the filing (HRC OREGON LLC)

Edited December 9, 2023 by flchris

[Steviehuv66]

On 12/8/2023 at 9:12 PM, flchris said:

Wasn’t that LLC dissolved and another one set up already? So should a complaint be made against the new one? 

edit: a post on page 12 links to the filing (HRC OREGON LLC)

Thanks.  I will call the contact on the letter to advise her of the other victims and the other LLC.  

[mattn792]

On 12/8/2023 at 8:34 PM, Steviehuv66 said:

Thanks.  I will call the contact on the letter to advise her of the other victims and the other LLC.  

The LLC roulette that Hero’s is playing is a very important piece of the equation when working to show that this is a criminal rather than civil matter.  Please emphasize this point as it shows how Hero’s is trying to evade liability with all these past misdeeds while committing new ones at the same time.

[ExNihilo]

On 12/8/2023 at 1:49 PM, Steviehuv66 said:

I did file a claim through the Oregon Department of Justice and they contacted me today via email.  They attached a letter to the email.  See below.

I'd probably send this person a list of all aggrieved parties that we're aware of along with estimated dollar amounts.  Something I know others were trying to collate in this thread.  They might not be able to do much for one person, but I imagine if you can show that there are a number of aggrieved parties with assets totaling in the hundreds of thousands, they might take this more seriously or assign it to someone willing to take on your case.

[unclezebo]

I'd check the local news stations, see if their is one that does stories on bad/scam companies. We have a station in my area that does those type of stories and it seems to get traction with the authorities also. We are in a small dusty corner of the web and to a lot of people it doesn't mean much but when a local station can shade a light on a local persons behavior it can put a lot pressure on the person and the authorities to make things right.

[jas1vans]

I don't have any skin in the game. I feel awful for everyone who has books and/or money tied up in this mess.

My two cents: I wouldn't call the local news. I'm not sure how many criminals watch the late night news but I also wouldn't want to advertise the value of goods potentially in this guy's home, who may/may not be frequenting doctors and/or a hospital.

I wouldn't continue to discuss possible legal ramifications, strategies, etc. Maybe it's nothing, but I would be concerned this thread would save his lawyer some leg work. (I could be wrong here, but I wouldn't want to give any assistance at all to his legal aid).

Find a point person, get as complete a list of names, dollar amounts and books that you can, send that point person bourbon, comics, etc., let the point person run a summary up whatever flagpole it needs to be (local, state, fed), wait.

I hope everyone gets full remediation plus a pain and aggravation bonus. If this guy has health issues, I hope they clear up. It seems that even if they do, he's got some bigger issues to deal with ahead.

[mattn792]

On 12/9/2023 at 2:01 PM, jas1vans said:

I don't have any skin in the game. I feel awful for everyone who has books and/or money tied up in this mess.

My two cents: I wouldn't call the local news. I'm not sure how many criminals watch the late night news but I also wouldn't want to advertise the value of goods potentially in this guy's home, who may/may not be frequenting doctors and/or a hospital.

I wouldn't continue to discuss possible legal ramifications, strategies, etc. Maybe it's nothing, but I would be concerned this thread would save his lawyer some leg work. (I could be wrong here, but I wouldn't want to give any assistance at all to his legal aid).

Find a point person, get as complete a list of names, dollar amounts and books that you can, send that point person bourbon, comics, etc., let the point person run a summary up whatever flagpole it needs to be (local, state, fed), wait.

I hope everyone gets full remediation plus a pain and aggravation bonus. If this guy has health issues, I hope they clear up. It seems that even if they do, he's got some bigger issues to deal with ahead.

The only time this will save his current or future lawyer(s) is to cut down on the time it takes to reach a plea agreement or out of court settlement, i.e. all work paid for is somehow completed or the victims get their books back as is.  

[phretbored]

I am trying to find the info about Hero LLC changes.

If my books were shipped off at the end of April I want to make sure I have the right info when filing any claims or etc.

And I just completed the survey that MattTheDuck and SauceDog are managing.

 

 

 

[phretbored]

I found the info about Hero LLC changes on page 12.

Thanks Tnexus for that info.

I don't think I was charged for any services up front but I am double checking on that.

How did Hero Restoration process payments?

 

 

 

 

 

Edited December 10, 2023 by phretbored

[Dr. Balls]

On 12/9/2023 at 1:01 PM, jas1vans said:

aggravation bonus

Boy, there would be a lot of broke people in the world if numbnut business owners had to pay this out for screwing things up for their customers.

[Sauce Dog]

On 12/10/2023 at 12:18 PM, phretbored said:

How did Hero Restoration process payments?

 

 

 

 

 

Most commonly it was via credit card (you would provide them the number in the form you mail them or call them directly to provide it) or cheque.

[phretbored]

The copy of the submission form that I saved doesn't have any cc info or any payment related info.

Reviewing my cc history I don't see any charges processed for Hero Restoration.

I would not have written a check it's been years since I have actually written a check.

And I don't recall or have any money order receipts or Paypal payments for Hero Restoration.

If no upfront payment was made then that's great but it's only one part of this mess.

At this point I just want my book returned and no work done or stop the process if any work was actually done.

When I submitted my books it was because I wanted the services of someone with experience, skill, focus, attention to detail, with proper communication, etc.

Not someone stressed out, overworked, unable to focus, unable to complete, possibly in poor health, possibly hospitalized, with sporadic communication.

How can I trust the quality of work and feel comfortable I am getting the level of service for the prices?

That is a big reason why I just want my books returned.

 

 

 

 

 

Edited December 11, 2023 by phretbored

[Gaard]

One thing I've always despised when doing business, whether it's comics or anything else, is poor communication.

[Sauce Dog]

On 12/11/2023 at 4:50 AM, Gaard said:

One thing I've always despised when doing business, whether it's comics or anything else, is poor communication.

On that note has ANYONE received any reply, either email or call back, from Hero Restoration in the month of December?

[buttock]

On 12/11/2023 at 8:14 AM, Sauce Dog said:

On that note has ANYONE received any reply, either email or call back, from Hero Restoration in the month of December?

If you are being ignored it's because of your lack of understanding

[altair43]

I have not received any reply in any form from Hero nor dechellis in December

[DR.X]

On 11/23/2023 at 2:53 PM, CJ Design said:

 When I mentioned to my Wife...she said..."He probably has sold some books..."   That really hasn't been mentioned here.  

I am just now catching up on this mess. This was the first thing that popped into my mind, when the boardie with the Flash 1, said his book has been M.I.A. for ten years.

How do we know he hasn't been selling peoples books?  We don't.

I still think there is a piece missing from this whole story.

[Steviehuv66]

I forwarded all the information compiled through this thread on the victims to the contact at the Oregon DOJ.  I’ve called her twice and it went to voicemail but I sent the information via email today.  I will stay on that person.  I’ll keep everyone in the loop.

The victims should also call that number and leave voicemails for her. 

[Steviehuv66]

On 12/12/2023 at 2:43 PM, Steviehuv66 said:

I forwarded all the information compiled through this thread on the victims to the contact at the Oregon DOJ.  I’ve called her twice and it went to voicemail but I sent the information via email today.  I will stay on that person.  I’ll keep everyone in the loop.

The victims should also call that number and leave voicemails for her. 

Latest email from Oregon DOJ.