Is anyone else getting books back with warped inner wells? 22 22

[southern cross]

With that color breaking spine crease you need to get out the black marker and change that 8 to a 0

[Ninja0215]

I have books I'd like to send to cgc but thisnis a concern.  If there is conformation that these inner wells have been taken out of production; then I'll send them here. 

Is there a definite answer to this?? 

[MAY1979]

On 7/14/2024 at 3:09 PM, Ninja0215 said:

I have books I'd like to send to cgc but thisnis a concern.  If there is conformation that these inner wells have been taken out of production; then I'll send them here. 

Is there a definite answer to this?? 

Based on past history, at very best expect it to be a long wait for any official response.

The good news is DC Digests due to the nature of their size are not affected

Edited July 14 by MAR1979

[Ninja0215]

On 7/14/2024 at 4:00 PM, MAR1979 said:

Based on past history, at very best expect it to be a long wait for any official response.

The good news is DC Digests due to the nature of their size are not affected

Well that's comforting

I have the packing slip ready to go but I might hold off on these. 

[ADAMANTIUM]

On 7/14/2024 at 3:00 PM, MAR1979 said:

On 7/14/2024 at 2:09 PM, Ninja0215 said:

have books I'd like to send to cgc but thisnis a concern.  If there is conformation that these inner wells have been taken out of production; then I'll send them here. 

Is there a definite answer to this?? 

Based on past history, at very best expect it to be a long wait for any official response.

The good news is DC Digests due to the nature of their size are not affected

Didn't they say they had a problem slab due to be delivered Monday that they'd then take a look at?

Three days or whatever isn't a long time to change a whole system of operation, even if it was a week or two since confirmed by the public, still hasn't even been diagnosed as to what by CGC.

Some of these posts recently by people who've posted and read these updates are either in a rush due to circumstances or something, as I can't explain why they ask what they're (quiet) "demanding about it";not you @Ninja0215just responding to you and @MAR1979 for the level head.

I'm sure something will be determined once the cause is figured out, some posting on the weekend after a week of discussion will Peter out. 

Don't get your hopes up too soon long story short

Edited July 14 by ADAMANTIUM

[KatComics]

On 7/14/2024 at 12:06 PM, DanJD said:

Some other posts might be related. Would love to see the side profile of this book.

it's the new 9.8...now that we have 'other' grades

[ADAMANTIUM]

Cgc hasn't even had an example of the problem to look at, according to updates, not in hand at least. They're not magic genie's and all knowing and etc.

Edited July 14 by ADAMANTIUM

[Ninja0215]

On 7/14/2024 at 4:11 PM, ADAMANTIUM said:

Cgc hasn't even had an example of the problem look at, according to updates, not in hand at least. They're not magic genie's and all knowing and etc.

I'm not even home at the moment to pack them and ship them . Wouldn't be till next weekend at the earliest these would go out.   I'm sure by the time these even were pressed and hit the grading room that something would be available. 

[ADAMANTIUM]

On 7/14/2024 at 3:13 PM, Ninja0215 said:

I'm not even home at the moment to pack them and ship them . Wouldn't be till next weekend at the earliest these would go out.   I'm sure by the time these even were pressed and hit the grading room that something would be available. 

Ya 👍 😊 

Their initial response was to go to the encapsulation room to delve in and do something, for whatever reason they didn't find it, no matter how common "we think it is" so idk. 

That's why I laid out the description to double check what was explained, as it should be very obvious.

If course when initially the people who contacted customer service quoted "within expectations", I think 🤔, idk what that means if it is designed to bow like that?

It would explain why the manager "didn't see it?" But if it affects the facility expect it to be a major change, that they'd want to know and have a right fix to confidently implement.

[KatComics]

On 7/14/2024 at 3:09 PM, Ninja0215 said:

I have books I'd like to send to cgc but thisnis a concern.  If there is conformation that these inner wells have been taken out of production; then I'll send them here. 

Is there a definite answer to this?? 

yeah.....that's not how this is going to play out.

 

[ADAMANTIUM]

On 7/14/2024 at 3:19 PM, KatComics said:

On 7/14/2024 at 2:09 PM, Ninja0215 said:

have books I'd like to send to cgc but thisnis a concern.  If there is conformation that these inner wells have been taken out of production; then I'll send them here. 

Is there a definite answer to this?? 

yeah.....that's not how this is going to play out.

I keep saying initial response, not realizing there have been so many.

Originally before these threads they admitted to faulty wells that were done away with and fixed.

Problem is no one knows if this is a separate issue?

Or if the wells they got rid of fixed an older problem or if these new bowing issues were even a part of what they stated to have got rid of, that is unclear.

They said, "we did away with faulty inner wells", before these threads happened, we can't assume their interrelated.

Edited July 14 by ADAMANTIUM

[MAY1979]

I have 5 books that were CGC graded/slabbed in 2024

Just pulled them. 4/5 have the warping :(. The other is not a standard sized comic and currently appears ok.

Of the 4, the grade dates are:

Jan 31 2024 - 2
Mar 14 2024 - 1
June 12 2024 - 1

Edited July 14 by MAR1979

[DanJD]

On 7/14/2024 at 3:07 PM, ADAMANTIUM said:

Didn't they say they had a problem slab due to be delivered Monday that they'd then take a look at?

Three days or whatever isn't a long time to change a whole system of operation, even if it was a week or two since confirmed by the public, still hasn't even been diagnosed as to what by CGC.

Some of these posts recently by people who've posted and read these updates are either in a rush due to circumstances or something, as I can't explain why they ask what they're (quiet) "demanding about it";not you @Ninja0215just responding to you and @MAR1979 for the level head.

I'm sure something will be determined once the cause is figured out, some posting on the weekend after a week of discussion will Peter out. 

Don't get your hopes up too soon long story short

My book is the one that’s arriving tomorrow to be looked at. However, in my attached post, someone pointed out this thread about inner wells bending books.  This was first brought to their attention by others in May and is clearly still going on.  

Edited July 14 by DanJD

[Ninja0215]

On 7/14/2024 at 4:19 PM, KatComics said:

yeah.....that's not how this is going to play out.

 

I believe you're 100% correct on this.  Lol 

[MAY1979]

On 7/14/2024 at 4:30 PM, MAR1979 said:

I have 5 books that were CGC graded/slabbed in 2024

Just pulled them. 4/5 have the warping :(. The other is not a standard sized comic and currently appears ok.

Of the 4, the grade dates are:

Jan 31 2024 - 2
Mar 14 2024 - 1
June 12 2024 - 1

@CGC Mike appears the 4 I have with warping the comics have not yet suffered spine damage.   I am not the original submitter of any of them. I do hope they can sent back before the soon and inevitable damage occurs

Edited July 14 by MAR1979

[KatComics]

is this just like a 2024 thing....or do I need to dig out my 2023 submissions??

dang it.....off to the boxes!!

[ADAMANTIUM]

On 7/14/2024 at 3:31 PM, DanJD said:

My book is the one that’s arriving tomorrow to be looked at. However, in my attached post, someone pointed out this thread about inner wells bending books.  This was first brought to their attention by others in May and is clearly still going on.  

I stand corrected

 

[ADAMANTIUM]

On 7/14/2024 at 3:54 PM, KatComics said:

is this just like a 2024 thing....or do I need to dig out my 2023 submissions??

dang it.....off to the boxes!!

I was wondering this too, and how I only heard about it from Tuesday

[Ninja0215]

I'll wait few more days to see how this goes. 👍

[BraveDave]

The issue (and urgency) is based on the following:

* Evidence of an issue going back months

* Evidence it was known (bad batch of inner wells) 

* Communication of the problem and, for some, the rejection that the issue should be remedied at all

* Evidence the problem is still occurring in more recently slabbed books

If it was a just bad batch (and limited), then clearly some made it into production and past QC. This is problematic. More problematic is if it remains an ongoing issue. My personal urgency is obvious. When I saw this thread I checked the one book slabbed in 2024 - and it shows this issue. One out of one - 100%. The book, in its condition, is not replaceable.
 

Now I have several high value, high grade books about to be graded and slabbed. Some of the books shown in this thread show pretty significant irreparable damage. If that damage happens to a $5k or $10k FMV book (or several books at those price points) it will result in a value loss in the thousands. Never mind the wasted time dealing with claims and possibly lawyers. So it is important to clarify what is the true state of the issue. If it is still not fully understood by CGC what is actually going on, despite the information contained in this and other threads, going back weeks or months… that is not comforting.

This isn’t Newton’s rings or some sort of display issue, or scratched or chipped slabs. This is damage being done to the books themselves, possibly due to poorly conceived modifications to the encapsulation process.