Yeah, I just had three charges in one day resulting in a HUGE hit to my credit card. None of the charges matched any of the invoices for orders in the past few months. I emailed accounting last week, but have yet to hear back. In the meantime, these new charges are costing me interest on my credit card.
It would be lovely if there was a transparent billing page that was part of our online account that would show orders that have been paid, yet been billed, current balance, date paid, etc. This could also reflect account credits from membership renewals, which is something people are always asking about ("How/when will my credit be applied? Do I have a credit?"). Most places with online ordering have his system.
As it stands, having three large charges show up in my credit card statement, NONE matching any invoices, is really suspicious looking and worrisome to me. More transparency would be great.