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current turn around rates at CGC
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Started by MarkDAnderson,

27,014 posts in this topic

Jaywalker0

Jaywalker0

Posted
Posted
On 11/17/2021 at 10:54 AM, Ninja0215 said:

So dunce question of the day, does this mean that they bill you upon opening the box since they are caught up? 

Unless they change procedures, still up in air. At least pre-covid, they were still pretty random with billing. Not quite like it has been now, but you'd typically get charged sometime during actual grading phase.

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Ninja0215

Ninja0215

Posted
Posted
On 11/17/2021 at 11:56 AM, Jaywalker0 said:

Unless they change procedures, still up in air. At least pre-covid, they were still pretty random with billing. Not quite like it has been now, but you'd typically get charged sometime during actual grading phase.

TY! I have two orders that are ready to go out but id like them to wait to bill me lol 

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ADAMANTIUM

ADAMANTIUM

Posted
Posted
On 11/17/2021 at 11:04 AM, Ninja0215 said:

Waiting for my Jim, Scott and Alex book to come back 

 

On 11/17/2021 at 11:03 AM, Ninja0215 said:

TY! I have two orders that are ready to go out but id like them to wait to bill me lol 

where ya been? lol

Or has everything come back so far for you? and your only contemplating more? :tink: 

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Ninja0215

Ninja0215

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Posted
On 11/17/2021 at 12:09 PM, ADAMANTIUM said:

 

where ya been? lol

Or has everything come back so far for you? and your only contemplating more? :tink: 

LOl Over at the grading company across the street to make sure those books came back. They did and were higher grades than I ever thought. I have so many books I want to submit so I'm gonna try and get them in here. 

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ADAMANTIUM

ADAMANTIUM

Posted
Posted
On 11/17/2021 at 11:12 AM, Ninja0215 said:

My Jim lee book is the last one I'm waiting on. 

I'm awaiting Jim too, maybe before Christmas, given the 6-8 week estimated TAT :tink: 

I'm starting to see posts that people are getting their Campbell books back.

Yet, here I am, at GEI :cry:

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ADAMANTIUM

ADAMANTIUM

Posted
Posted
On 11/17/2021 at 11:54 AM, lotofsilver said:

I'm stuck at GEI on Silvestri, JSC and Jim Lee. I had to switch to my pointer finger for refreshing the page once my thumb gave out.

I pressed, so I'm not even sfg on Jim Lee lol

:pullhair:

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thingsofstuff

thingsofstuff

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On 11/17/2021 at 1:16 PM, Fisionbomb said:

Jim Lee remarque, no press (prolly a mistake), moved to G/E/I today.

Not sure it's anything to be excited about though, Silvestri and Young have been at G/E/I forever and ever.

It's so difficult to figure out the rhyme or reason.  My Silvestri books came back already (pressed) but my Kubert & Siekiewicz have been stuck in a G/E/I holding pattern for a while now also.  The Andy Kubert book went to G/E/I before all of them and nothing yet.

 

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ADAMANTIUM

ADAMANTIUM

Posted
Posted
On 11/17/2021 at 12:29 PM, thingsofstuff said:
On 11/17/2021 at 12:16 PM, Fisionbomb said:

Jim Lee remarque, no press (prolly a mistake), moved to G/E/I today.

Not sure it's anything to be excited about though, Silvestri and Young have been at G/E/I forever and ever.

It's so difficult to figure out the rhyme or reason.  My Silvestri books came back already (pressed) but my Kubert & Siekiewicz have been stuck in a G/E/I holding pattern for a while now also.  The Andy Kubert book went to G/E/I before all of them and nothing yet.

Yes. It seems a roll of the dice in any aspect. I'm all for getting rid of the backlog, as I have regular submissions too. I did the Lee remarque, and I vaguely remember the Walt Simonson remarques taking a bit longer that just signature. It's been a while on a lot of it lol 

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sckao

sckao

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Posted (edited)

Clearly, CGC is trying to fix their processes and eliminate the bottlenecks. This is really a traffic and scheduling problem. If there were no bottlenecks, obviously an incoming package could be opened, sorted, entered into the system, graded, encapsulated, and shipped back out the same day. (Artificially accelerated grading for the test.)

The various incredibly fast turnarounds you're seeing are just experiments and data points in an overall traffic project. The Bay Area where I live has the worst commute in the United States generally. Traffic patterns are a daily problem here. If you are a commuter, you actually live traffic theory. (shrug)

You just have to hope they're getting close to getting it solved.

 

Edited by sckao
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ADAMANTIUM

ADAMANTIUM

Posted
Posted
On 11/17/2021 at 1:15 PM, sckao said:

Clearly, CGC is trying to fix their processes and eliminate the bottlenecks. This is really a traffic and scheduling problem. If there were no bottlenecks, obviously an incoming package could be opened, sorted, entered into the system, graded, encapsulated, and shipped back out the same day.

The various incredibly fast turnarounds you're seeing are just experiments and data points in an overall traffic project. The Bay Area where I live has the worst commute in the United States generally. Traffic patterns are a daily problem here. If you are a commuter, you actually live traffic theory. (shrug)

You just have to hope they're getting close to getting it solved.

 

Ya that's what we're figuring, but this thread used to give clues as to what to expect. We're just kind of left in limbo so to speak. As long as it does get done correctly, then I'll be satisfied in the end  :tink:

 

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sckao

sckao

Posted
Posted (edited)

I know. I've just reached the point where I've accepted that I can't actually do anything about it... so I'm just going to continue to send in my submissions again and hope they get caught up. (And fix their QC problems.) Luckily, my submissions that have come back recently have not had the egregious errors shown in some other threads. They've been fine generally. (Some minor scuffing and only on a few.) :wishluck:

 

Edited by sckao
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gumption

gumption

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Posted (edited)
On 11/17/2021 at 8:40 AM, Timmay said:

Time for a phone call.  It should be in the system as the package opening backlog is allegedly over.

I received a curious UPS package from Sarasota this morning… wasn’t expecting any packages at all right now, but I know of only one thing that could’ve originated from Sarasota. 💪 Turns out my submission was tracked in my presser’s CGC account all this time.

Strangely enough, the book was graded and slabbed and sent to me without having charged me first… I guess I was tracking the wrong credit card account as well. Anyway, I was happy with the grade received and also promptly called CGC to settle the amount due.

Thank you sweet baby jesus, this is one less comic-related stress that I was able to resolve before the end of this year. 

A7EC226D-F1B1-4707-9F5F-DAB73F8A4A5C.jpeg

Edited by gumption
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Petroman

Petroman

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On 11/16/2021 at 7:59 PM, RoLaren said:

 

Received: 11/11/21

Service: WALKTHRU

Shipped: 11/16/21

X-Men #1. :headbang:

Please FedEx don't botch this shipment.

Out of curiosity, how do you insure expensive books like this through Fedex?  From what I read on their website ages ago they will only insure it for something like $100.  I'm assuming you buy supplemental insurance, but is this easy to do through CGC?  This is why I always use USPS for my more valuable stuff as CGC will have them insure whatever you stipulate in your submission form (at extra cost to you).

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nikocb

nikocb

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On 11/17/2021 at 1:25 PM, sckao said:

I know. I've just reached the point where I've accepted that I can't actually do anything about it...  :wishluck:

 

I'm trying to get myself to this point, but the issue that is still bothering me is that I paid for 'fast track' on 30 books and I'm still waiting for grading 6 months after they received the books.

Meanwhile, others are receiving their 'slow track' books back in a couple weeks... Will they refund me for the fast track charges?

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Fisionbomb

Fisionbomb

Posted
Posted
On 11/17/2021 at 6:51 PM, nikocb said:

I'm trying to get myself to this point, but the issue that is still bothering me is that I paid for 'fast track' on 30 books and I'm still waiting for grading 6 months after they received the books.

Meanwhile, others are receiving their 'slow track' books back in a couple weeks... Will they refund me for the fast track charges?

Keep dreaming little dreamer. (I'm with you in the same boat, tons of fast track subs sitting in limbo - but no way refunds are gonna happen)

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