Is anyone else getting books back with warped inner wells? 25 25

[Tec-Tac-Toe]

[Stefan_W]

On 8/20/2024 at 8:56 PM, Phil Coulson said:

The answer is to use the other grading service.  All things are not equal but they don't damage the comics, they seem to have more accurate grading at present, and their cases are very nice.

Can me weird, but I am typically distrustful when someone with less than a dozen lifetime posts comes around and starts saying people should use other grading services. 

[CGC Mike]

On 8/21/2024 at 8:36 AM, Stefan_W said:

On 8/20/2024 at 8:56 PM, Phil Coulson said:

The answer is to use the other grading service.  All things are not equal but they don't damage the comics, they seem to have more accurate grading at present, and their cases are very nice.

Can me weird, but I am typically distrustful when someone with less than a dozen lifetime posts comes around and starts saying people should use other grading services. 

While we do allow criticism, we do not allow promoting our competitors.  Going forward, warnings will be issued for violating this terms of use rule.

[Tec-Tac-Toe]

On 8/21/2024 at 8:36 AM, Stefan_W said:

Can me weird, but I am typically distrustful when someone with less than a dozen lifetime posts comes around and starts saying people should use other grading services. 

[Skytripa]

On 8/20/2024 at 5:53 PM, Benjamin1977 said:

@MAR1979 and @electricprune Appreciate it! I submitted a ME request, I'll post when I get a response. 

Was going to add if needed put painters tape on the slab and point to the issues and write on the form with more information.

This is what I was told on the phone dealing with the 2 books that got rejected for ME. I am still dealing with them hoping to get resolved.

Edited August 21 by Skytripa

[Tec-Tac-Toe]

Sending ME used to be a relatively straight forward affair as most long-time CGC grading aficionados recall. Based on what I have been reading on the boards for quite a while, not having sent an ME in roughly three years, it is too often, I'll say, tiresome to receive approval for an ME submission.

Thankfully, from what I also read on the boards, Mike is extremely helpful in resolving ME submission requests if he is able.

[MadGenius]

There's no point in sending books in for ME at this time. The books are going to come back looking the exact same - that was my experience which resulted in a waste of time for myself and CGC. Until they fix this issue just hold off on any submissions.

[LordRahl]

On 8/20/2024 at 5:56 PM, Phil Coulson said:

The answer is to use the other grading service.  All things are not equal but they don't damage the comics, they seem to have more accurate grading at present, and their cases are very nice.

I beg to differ. Their cases may not be damaging books but they most certainly have damaged books and refuse to take any responsibility for it (and the damage was MUCH more severe than what the CGC wells are currently doing)... their grading is still kaka based on what I'm seeing online and the 2 slabs I've bought recently. As for their cases being nice... sure.

[wiparker824]

On 8/20/2024 at 5:56 PM, Phil Coulson said:

The answer is to use the other grading service.  All things are not equal but they don't damage the comics, they seem to have more accurate grading at present, and their cases are very nice.

The other grading service is still getting 10-20% less in auctions for the same grade of the same book. Even looking at books sold on eBay recently graded by CGC which may have bends as you can’t tell from the eBay photos they are still commanding more $ than the other guys

Until that changes not too many are going to switch to the other guys and I don’t really see that happening. I’d imagine many will instead hold back from submitting altogether if they are so inclined until this is resolved. Which seems like a more reasonable thing to do than to hastily start subbing to an inferior product that may or may not even survive the new player entering the market next year. 

[RockMyAmadeus]

On 8/21/2024 at 2:17 PM, wiparker824 said:

Which seems like a more reasonable thing to do than to hastily start subbing to an inferior product that may or may not even survive the new player entering the market next year. 

 

[MAY1979]

On 8/21/2024 at 5:17 PM, wiparker824 said:

The other grading service is still getting 10-20% less in auctions for the same grade of the same book. Even looking at books sold on eBay recently graded by CGC which may have bends as you can’t tell from the eBay photos they are still commanding more $ than the other guys

Until that changes not too many are going to switch to the other guys and I don’t really see that happening. I’d imagine many will instead hold back from submitting altogether if they are so inclined until this is resolved. Which seems like a more reasonable thing to do than to hastily start subbing to an inferior product that may or may not even survive the new player entering the market next year. 

EGerber, bcemylar, BCW all sell Mylar

Edited August 21 by MAR1979

[Comics563]

I just got a reholder back and the inner well is sitting completely flat. 

[MAY1979]

On 8/22/2024 at 12:56 PM, Comics563 said:

I just got a reholder back and the inner well is sitting completely flat. 

hoping a trend and not simply another outlier

[dbcn]

I just got 2 slabs back that I had sent in for a repress that were curved in the slab - both came back fine, there is still a slight curve, but not nearly as bad and it doesn't look severe enough to do damage. 

Edited August 22 by dbcn

[Yorick]

On 8/22/2024 at 10:59 AM, dbcn said:

I just got 2 slabs back that I had sent in for a repress that were curved in the slab - both came back fine, there is still a slight curve, but not nearly as bad and it doesn't look severe enough to do damage. 

So you had to pay them again to get it fixed?

[dbcn]

On 8/22/2024 at 2:09 PM, Yorick said:

So you had to pay them again to get it fixed?

No, they covered the cost of the repress - I contacted customer service and gave them the story & argued that they should cover the repress, and just made the cut off to send them back as MEs.

They did say something to the effect of 'a slight curve is acceptable in encapsulation' and that they would not consider future ME submissions with curves as qualifying for a ME.

Which, doesn't really solve the problem if books are going to be curved enough to damage the books - seems like something QA should keep an eye out for.

Edited August 22 by dbcn

[Iconic1s]

On 8/22/2024 at 1:11 PM, dbcn said:

They did say something to the effect of 'a slight curve is acceptable in encapsulation' and that they would not consider future ME submissions with curves as qualifying for a ME.

Which, doesn't really solve the problem if books are going to be curved enough to damage the books - seems like something QA should keep an eye out for.

I love how every time CGC invents a way to provide inferior product (newton rings, warped inner wells, etc) they end up saying that it's "acceptable" to a certain degree... then they get to decide to what degree customers have to put up with it... and we better just accept it!  I'm finally at a point where I'm done putting up with this company's shenanigans.  (letting the slab/label swappers off with not even a slap on the wrist hasn't added to my confidence either)  I have bought my last CGC graded book (finally).

I wouldn't store raw books with a "slight curve" if I could avoid it, so why should the world's "most respected" third party grader get away with curving our books to even the slightest degree?  It's actually pretty nuts for them to say that.

It's like the turd in a punch bowl analogy... if there's a turd floating in the punch bowl chances are the whole punch is bad.   If they can't help but warp your books (and then try to convince you it's okay) then perhaps the grading can't be trusted either.  If you are on IG there isn't anything in their reels to convince me that their graders are any better than I am at grading books at this point (at least not Modern ones).

The only confusing thing for me personally is trying to understand how it is that just a couple years ago I was completely in love with this company and submitting dozens of books for my PC and trying to complete my registry sets, and in the last couple years they have done so many messed up things that I now can't even understand how I ever felt that way in the first place.  I'm kind of attributing it to the buyout and their leadership... its what has changed.

[Phil Coulson]

On 8/21/2024 at 7:36 AM, Stefan_W said:

Can me weird, but I am typically distrustful when someone with less than a dozen lifetime posts comes around and starts saying people should use other grading services. 

Stefan, about 90% of my slabs are from CGC.  I don't post that much anywhere, more of a lurker but this issue hit me personally so I'm a little ticked off about it.  I hate to see an issue like this that everyone knows is a problem and then see poor responses from CGC about resolution.  They rule the market but lots of recent issues, this one near the top, makes you wonder about their future success.  

[0r0d]

I submitted 10 comics for 9.8 pre-screen in May and 9 of them got the 9.8 grade.  I just decided to check them for bending since I really didnt inspect them too much when I got them back.

3 of them have minor "acceptable" bends, and 3 have what I'd call "unacceptable" larger bends.  But, when I was inspecting them I noticed that 2 of them had pretty noticeable front-cover spine ticks (non color-breaking) that absolutely were NOT there when I submitted them.  In one of those cases, the tick/bend is so severe that there really no way the book would have gotten a 9.8 in the first place.  I'm kind of upset now both with CGC and with myself for not thoroughly checking the books when they came back.

Do I have any recourse with those 2 books, or do I just accept that I now have a 9.8 book with a very noticeable tick/bend in the front cover?

[MisterMR]

It’s still happening. I dropped this off with CGC at SDCC on 7/27 and got it back today.