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Jennifer F.

Administrator
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Everything posted by Jennifer F.

  1. Hello, I am not certain if it was ever listed in the past. Even if it was something we did in the past, we would not be able to list it currently. You would have to check the criteria on the pedigree page linked above to get a pedigree designated. Your book would have to meet those requirements before we would consider it. If you have any other questions, please let us know.
  2. Good morning, Thanks for your message. I can forward your request over to our graders to see if that is something they would be willing to change. Thanks!
  3. Hi, thanks for your message. We only list a very limited selection of pedigrees. You can find the current listing here: https://www.cgccomics.com/resources/pedigree/ You can also find the criteria you would need if you wished us to consider adding a pedigree on that same page. Thanks!
  4. Good morning, Thanks for your message. We have never stopped accepting mail in orders so you are free to send orders to our office any time. You would just have to be a paid member of our Collector's Society to do so. You can find out more about that here: https://www.cgccomics.com/submit/how-to-submit/ Thanks!
  5. Good morning, Thanks for your message. Unfortunately, probably not again this year. But you can find all of the current privates signings we are offering on our website here: https://www.cgccomics.com/news/article/8231/ Thanks!
  6. Good morning, If your book qualifies for a special label and the option is not coming up on your order form then it could mean you entered the book title incorrectly and the system is not recognizing it. If the book does qualify you can simply hand write your request on the packing slip, notating which book and which special label you would like. Or you can try your order again being sure to use only the drop down menu when selecting your book title. Thanks!
  7. Jennifer F.

    Payment

    Good morning, We can keep your credit card information on file, if you wish. You can find out if yours is on file by calling our accounting department at 877-662-6642 and following the prompts for accounting. Thanks!
  8. Good morning, You would need to contact our customer service department with your invoice number before we could verify if your order was here in the office. We receive hundreds of submissions from Desert Wind so we would have no way to know which ones are yours without the invoice number. You can reach us at 877-662-6642 or by email at submissions@cgccomics.com. Thank you!
  9. Hello, thanks for your message. I will forward this information over to our graders. However, if you are submitting a book and you would like a first appearance listed that is not currently on the label, you should notate your request on your packing slip and on a sticky note attached to the comic bag and our graders can review at that time as well. All first appearance determinations are done at the discretion of the graders and a customer request does not always result in the first appearance being added. If you have any questions, please let us know. Thank you!
  10. Good morning. Yes, your message has been sent over to our graders. However, I cannot guarantee that they will be able to accommodate your requests but they will certainly review them. Thanks!
  11. Good morning, I have heard back from the graders on this and they advised that they have updated that in our system and both names now appear for that book. If you have any other questions, please let us know. Thank you!
  12. Good morning, thanks for your message. Unfortunately, our system does not allow the customer to view their credits, balance or anything related to accounting. You would have to contact us directly, unfortunately, to check the balance on that. Thanks!
  13. Hello, thanks for your message. Your best bet would be to check our census to see if anything comes up there. If we have graded one, it would be showing there. You can find that here: https://www.cgccomics.com/census/ Thanks!
  14. Good morning, thanks for your message. Is your book already in a CGC holder with a signature series label? If so, then you would want to send it to us still in the holder and we will crack it out here and the book would then retain the signature series label. If the book was not graded and comes in with an unwitnessed signature then the book would receive a green/yellow label. The unwitnessed signature would receive the green qualified part and the witnessed signature from the signing event would receive the yellow signature series part. You can see an example of what this would look like on our website here: https://www.cgccomics.com/comic-grading/labels/ Thanks!
  15. Good morning! Label notations, such as a first appearances, are done at the graders discretion. If you would like to request a notation that is not currently in use for a particular book, you can put that request on your order by writing it on your packing slip as well as a sticky note on the comic bag so our graders will see it. The graders will review your request but there is no guarantee that it will be added. Thanks!
  16. Hi, sorry for the delay. I am waiting for a response from our graders. As soon as I have an answer I will let you know. Thanks!
  17. Good morning, Certainly or you can just email our customer service department at submissions@cgccomics.com and we can then check with our graders from there. Thanks,
  18. Good morning, thanks for your message. I'm not exactly sure what defect you are referring to or exactly what you area asking since it appears your book is a 9.8 already. Do you feel it was overgraded? If you feel the book was overgraded, you can send that back for a grader review. Our graders would not be able to make any determinations based on a picture, they would have to have the book in hand. If you have any additional questions, you can reach our customer service department at 877-662-6642 or by email at submissions@cgccomics.com. Thank you!
  19. Good morning, thanks for your message. Please email this information, including the picture to our customer service department for review. You can send it to: submissions@cgccomics.com. Once that is reviewed and the error confirmed, we will be able to send you instructions on how to proceed and a shipping label to send that back for correction. Thank you!
  20. Hello, thanks for your message. I can certainly forward your request over to our graders for consideration. Thank you!
  21. Good afternoon, Thanks for your message. I forwarded your question over to our graders and they advised that we did briefly list 1st appearance of Deacon Frost, however, we changed that when it was pointed out that the character appears in several issues of Tomb of Dracula prior to that issue (namely #13, 25, 42 and 44) If you have any other questions, please let us know. Thank you!
  22. Good afternoon, I checked with our graders on this and they advised that yes, we do ignore them in grading and consider them just distribution stamps for books in the UK. But we do not label these books as UK versions or variants. If you have any other questions, please let us know. Thanks!
  23. Good afternoon, thanks for your message! We can definitely forward your request and this information over to our graders for their consideration. The final determination of what will be listed on the label is at the graders discretion but they will review and make a determination. Thanks!
  24. Good afternoon, Thanks for your message. Yes, it would be a regular pressing and not quickpress. Thanks!
  25. Good morning, Thanks for your message. Unfortunately, our graders could not make any determinations without examining the book in hand. If it is something that is fairly common with this particular book and known to be a production issue then it would probably effect the grade less than a regular defect would. If you have any other questions, please let us know. Thank you!