PaulS.

We made a change that should help with/rectify this. Thank you, Paul

Of course we would fix this at no cost to you. But you would need to return the other card as well. I just checked your submission, it appears lines 32 and 33 were accidentally switched in slab. I will have someone from customer service reach out to your email on file. Thank you, Paul

I'm sorry to see this! The change was recently made to a different material for the inner packaging, but cards holdered before the change will be in the holder style ones.. You can reach out to customer service to see what they can do for you on these. Service@cgccards.com. Thanks, Paul

Yes, these are the new labels. They correct the grade centering issue and are on a glossier paper stock, the same one used by CSG. Edited to add: the label in the OP is an older label, not the new type. Thank you, Paul

Yes, there is a new paper stock (slightly glossy and heavier stock, same as CSG) and there will no longer be any grade centering issues. Paul

I'm glad you like it, thanks!

Happy to hear that! Will pass along the feedback!

Thank you for the feedback! I am happy to hear that the new form is easier to use. Paul

Check out the article, and please post your feedback on this thread. Paul

I just tested, and it does work fine. Once you add the first half of the cards, go back to the order form and start a new submission with the other half. Then, you will be able to checkout successfully once the quantity of bulk cards is 50 or higher. Thank you, Paul

This thread has run its course. I am sorry you were unhappy with the service you received, but the graders still examined these cards, and you obtained their opinion. Thank you, Paul

I spoke with the team on this. We will only grade factory cut WotC cards with rock-solid provenance back to a WotC employee. Therefore, we will not grade these cards as they are almost certainly cut from a sheet. Thank you, Paul

Correct. These were cut in such a way that, at a glance, they do not look like Collector's Edition cards. Therefore we will not grade them. You are correct that if they were not authentic, they would have likely received the NG label instead, as that is obviously a worse issue than the cards being altered. I would suggest you not apply what I am saying to CSG. They are a different company and have slightly different rules and no-grade codes. Thanks, Paul

They should, but I can make no promises. Thank you, Paul

I'm sorry about that. Please email me high-quality photos and I will see what I can do. Paul@cgccards.com Thanks, Paul

We probably could if the graders feel it can be safely holdered. Paul

We are discussing this internally and I will post an update tomorrow. Thank you, Paul

While I cannot say for sure until we have some in hand, I would say that we probably can grade these. It just depends how they fit in the holder. Thank you, Paul

Edited: Likely to be early 2022, sorry for the delay! Thank you (and everyone else) for your patience! Paul

Receiving a CGC label back with a raw card does not mean the card is authentic. In fact, we send back labels that say NG (Not Genuine) all the time. These labels of course could not be used again as they are printed with the card information that is tied to our internal database. The only way in which CGC guarantees the authenticity of a card is if it is still sealed in its original CGC holder. If a card is returned raw, like these were, we are not making any claims as to the authenticity of the cards. Could they still be authentic? Of course, and I am sure they are. But because they were cut in a way that can be seen as deceptive, we will never put them in a CGC holder. There is no room for debate on this. We simply will not be doing it because, intentional or not, they are made to look like a different issue. As for the inking issue that was brought up, inking to hide wear is of course deceptive, but it is not done in order to alter the card to make it into a more valuable type; but rather to appear to be a higher grade. That is why those will still be graded as if the inking wasn't there, but they will go into a Green Qualified label with the issue noted on the back. A similar example would be a fake 1st edition stamp added to a Pokémon card. Even though it might have the same amount of additional ink applied as a card that is inked to hide wear does, its the attempt to make it into a different card altogether that is the main issue. That too would be returned as altered. Thank you, Paul

The only way we ship internationally is FedEx International Priority, which is expensive, but is our most secure option.

I am looking into this for you as well. Paul

You should call in to customer service to find out. 1-877-NM-COMIC

CGC does not, no. But our affiliate CSG does! If you have an account with us, you can also submit to them. CSGcards.com Paul

This issue is currently one of the top priorities for the programming team. They are working on it. Paul