Where in the world was the Quality Control at CGC??? 42 42

[RockMyAmadeus]

[SpineTic]

On 10/11/2024 at 10:33 AM, RockMyAmadeus said:

Invisible ink?

[ADAMANTIUM]

On 10/11/2024 at 9:39 AM, SpineTic said:

Invisible ink?

Still pretty cool book. Here's another with the print on the label with no visible sketch

[Yorick]

On 10/11/2024 at 7:42 AM, ADAMANTIUM said:

Still pretty cool book. Here's another with the print on the label with no visible sketch

He probably used a black marker to fill in all the spine ticks so the book would grade 9.8.  LOTS of sketching!!

[wombat]

On 10/11/2024 at 10:33 AM, RockMyAmadeus said:

This is an example of CGC just proving they don't care. You can't tell me its a big fix to put some kind of parameters around printing a yellow label with no signature information filled in. We've seen this type of mistake for years. If they cared at all they would put a fix in. 

[ADAMANTIUM]

On 10/13/2024 at 7:11 PM, wombat said:

This is an example of CGC just proving they don't care. You can't tell me its a big fix to put some kind of parameters around printing a yellow label with no signature information filled in. We've seen this type of mistake for years. If they cared at all they would put a fix in. 

I don't believe it is actually signed...

They just marked it yellow label rather than blue to my knowledge 

[wombat]

On 10/13/2024 at 9:03 PM, ADAMANTIUM said:

I don't believe it is actually signed...

They just marked it yellow label rather than blue to my knowledge 

That's my point. Don't allow a yellow label to even be printed if the signature section isn't filled in. "if no signature section information, error. Do not print". 

Edited Monday at 01:13 AM by wombat

[ADAMANTIUM]

On 10/13/2024 at 8:13 PM, wombat said:

That's my point. Don't allow a yellow label to even be printed if the signature section isn't filled in. "if no signature section information, error. Do not print". 

Agreed.

[bc]

Seems like they transferred the QC Team to the IT Department.

-bc

[CGC Mike]

On 10/14/2024 at 8:20 PM, bc said:

Seems like they transferred the QC Team to the IT Department.

-bc

The forum disruptions are all Invision's doing.  it would appear that I am the only IT department for the chat forum if our custom stuff breaks.  That is rarely the case.  Anyhow, I have just sent 2 more e-mails to Invision.

[bc]

On 10/14/2024 at 8:39 PM, CGC Mike said:

The forum disruptions are all Invision's doing.  it would appear that I am the only IT department for the chat forum if our custom stuff breaks.  That is rarely the case.  Anyhow, I have just sent 2 more e-mails to Invision.

Thanks Mike!

Was following the Invision Tech Support forum and saw that sites were coming back online a few hours ago. Appreciate your efforts.

-bc

[CGC Mike]

On 10/14/2024 at 8:42 PM, bc said:

Thanks Mike!

Was following the Invision Tech Support forum and saw that sites were coming back online a few hours ago. Appreciate your efforts.

-bc

One would think that I would be allowed to post on that forum.  We (CGC) aren't considered "Clients".  We are "Friends"  Friends don't get to post.  I can react to posts.   Dena got me in for a short time (7 posts)

[bc]

On 10/14/2024 at 8:49 PM, CGC Mike said:

One would think that I would be allowed to post on that forum.  We (CGC) aren't considered "Clients".  We are "Friends"  Friends don't get to post.  I can react to posts.   Dena got me in for a short time (7 posts)

If CGC has a subscription to Invision, they have the technical support contact information. Not saying it's your job, but someone has it. I see this when performing security compliance audits all the time with enterprise customers - they pay for support but no one knows the escalation process.

-bc

[CGC Mike]

On 10/14/2024 at 8:58 PM, bc said:

If CGC has a subscription to Invision, they have the technical support contact information. Not saying it's your job, but someone has it. I see this when performing security compliance audits all the time with enterprise customers - they pay for support but no one knows the escalation process.

-bc

Well, nobody at CGC has ever been able to find it other than 1 support e-mail.  You can e-mail support if you are "in the cloud"  You can also write them a letter.    My e-mails to them were showing up as undeliverable.  I get the heads up for updates.  I had the right address.  Luckily, I had an e-mail with upper management there from last year.  I sent him an e-mail at 9:58 PM Thursday.  I received an e-mail at 4:30 AM Friday saying they were working on it.  At 7:30 AM, I received another saying the problem was fixed.  The way they set up things is a mess.  Because we have some custom stuff, (like hide posts and other stuff) we are not listed as a client.       

[Sigur Ros]

Minor, but still...

[GeeksAreMyPeeps]

On 10/15/2024 at 9:02 PM, Sigur Ros said:

Minor, but still...

Pretty sure that's Marvel violating DC's trademark.

[GeeksAreMyPeeps]

On 10/13/2024 at 8:11 PM, wombat said:

This is an example of CGC just proving they don't care. You can't tell me its a big fix to put some kind of parameters around printing a yellow label with no signature information filled in. We've seen this type of mistake for years. If they cared at all they would put a fix in. 

I would imagine this is a case of the wrong paper being put in the printer.

[joeypost]

On 10/16/2024 at 9:29 AM, GeeksAreMyPeeps said:

I would imagine this is a case of the wrong paper being put in the printer.

Sounds like a simple program parameter. 

[Cat]

Mike, this book is labelled as being the ashcan, when it's actually the #1. This difference cost the seller around 100% of the sale price. 

 

 

[Silver Surfer]

On 10/11/2024 at 7:39 AM, SpineTic said:

Invisible ink?

Perfect signature placement.