• When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.

Where in the world was the Quality Control at CGC???
43 43

6,157 posts in this topic

On 11/1/2022 at 11:15 AM, Tnexus said:

I would definitely not send those back. That's hilarious.

Yeah, I kind of want to bid on that because it was a book I was looking out for already and if I can get it for FMV but with a 'pedigree' label that would be fun.

I'm also interested to see if GPA will flag it as that pedigree in its records later :D

Edited by Sauce Dog
Link to comment
Share on other sites

I was actually tepidly excited when the x-men #4 came up on my alerts, for hot second I thought that the boomer mentality at CGC had finally come to terms that a pedigree encompasses all the books within the collection and not only those CGC specifically deems as "old enough" because... "back in my day silver age was modern...". Which was obviously dashed as soon as I saw the Pennsylvania label and not Savannah.

For the record I reached out to the seller and received the following response:

  • "I purchased these off a customer and I'm going by cgc label."

These books are going to be sold to someone who trusts CGC's quality control and get burned for it.  Good job (thumbsu

Edited by DougC
Link to comment
Share on other sites

On 11/3/2022 at 10:53 PM, I like pie said:

It will most likely change when status is "Shipped".

Maybe, maybe not.  The issue in question was corrected within an hour of my posting (please see screen cap below).  But something like this has happened to me too many times to count.  The first time, I thought the same as you.  Sent in 4 books, got to submission tracking and the title of the books had all been changed from what I had on the packing slip.  I was naive to think that someone in Grading or QC would catch it.  When I received my shipment, I had to go through the hassle of sending all 4 slabs back as ME's because they were all mislabeled.  So whenever I send in submissions now, as soon as they hit the Submission Tracking, I check.  And if anything is out of whack, I notify CGC pronto.  Primarily because I dislike sending things back just because someone couldn't get the job done right the first time around. :preach:

 

Fixed.jpg

Link to comment
Share on other sites

On 11/4/2022 at 10:10 AM, ak47po said:

I guess the ME's aren't severe enough of a problem currently to effect their bottom line yet.

Mmmm, I'm not so sure about that.  In the old days, if your slab was mislabeled or damaged, no matter where you got it from, you could send it back as an ME. Now the rule is (per Customer Service), if you sent in the books yourself and something ends up being wrong, you can still get them fixed through an ME.  However, if you purchased the slab from someone else and there's something wrong, you have to send it back and pay to have it reholdered.

Right now there's a CGC on eBay I'd really like to buy but the label is misspelled.  But if I do, I can't get it fixed via an ME.  I'd have to send it back on my own dime and pay to have it reholdered.

Link to comment
Share on other sites

On 11/4/2022 at 10:41 AM, workingdog said:

Maybe, maybe not.  The issue in question was corrected within an hour of my posting (please see screen cap below).  But something like this has happened to me too many times to count.  The first time, I thought the same as you.  Sent in 4 books, got to submission tracking and the title of the books had all been changed from what I had on the packing slip.  I was naive to think that someone in Grading or QC would catch it.  When I received my shipment, I had to go through the hassle of sending all 4 slabs back as ME's because they were all mislabeled.  So whenever I send in submissions now, as soon as they hit the Submission Tracking, I check.  And if anything is out of whack, I notify CGC pronto.  Primarily because I dislike sending things back just because someone couldn't get the job done right the first time around. :preach:

 

Fixed.jpg

This begs the question...

Would it have been corrected if you hadn't posted?

 

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
43 43