NickiO CS

Hello @Animosity Thank you for providing your teaching number. I can confirm this was scanned as received. Once the intake process is complete, your card submission will be trackable online. If you have any other questions, please let us know.

Hello @sloppyshoes801 Thank you for reaching out to us. Turnaround times are calculated as workdays and exclude weekends and holidays. Please also keep in mind that our posted estimates are based on our best projection and are not guaranteed. If you have any other questions, please let us know.

Hello @Donjohnsson Thank you for reaching out to us. Drop-off privileges are available for Elite membership holders and submissions can be dropped off at our Sarasota, FL facility. Onsite grading is not available at our facilities. We do not have Certified Collectibles Group Offices in Los Angeles. However, you may be able to find a local dealer here: https://www.cgccards.com/trading-card-dealer-locator/. The dealer will facilitate your submission and the shipping of your cards to the Sarasota office. If you have any other questions, please let us know.

Hello @MarkFaust, Thank you for reaching out to us. I would be happy to review the labeling of your books. Can you please provide the certification number for these three books? I look forward to your reply. If you have any other questions, please let us know.

Hello @NCSpartan81 Thank you for reaching out to us. We apologize for any delay in responding to your email. We are currently working through a large volume of emails. These emails are handled first received, first helped and we are working to respond as quickly as possible. If you have an urgent inquiry or request, you can reach us at 855-472-3310 via phone or text. Representatives are available Monday through Friday from 8:00 am to 8:00 pm Eastern time. If you have any questions, please let us know.

Hello @Deadmanjake5150 Thank you for reaching out to us. The CGC booth will be able to assist with cracking out your book at the show. Please be sure to head to the booth as soon as you arrive at the show to arrange for your book to be cracked and to have the additional signing witnessed. If you have any other questions, please let us know.

Hello @FartConjurer Thank you for reaching out today. If you would like to have the card graded and reviewed as an error card, please choose the error option on our submission form. There is no additional fee for grading error cards. On the submission form, you can list the card name that is most prominent on the card. You can also view more information about the errors CGC Cards designates here: https://www.cgccards.com/news/article/9851/error-card-types/ If you need any additional help, please let us know.

Hello @kgoble Thank you for reaching out to us. When your book is not listed in the drop-down menu, click on the "I can't find my magazine" link. You will be shown a pop-up menu where you can enter your book's details manually. If you have any other questions, please let us know.

Hello @Old Proletariat Thank you for reaching out to us and for your recent submissions! Unfortunately, I do not have any information regarding our current packing material supplier(s), and this specific size may be custom-ordered for our packing needs. Several online retailers offer corrugated cardboard dividers in sheets that can be ordered in precut sizes or ordered custom. I am sorry that I cannot provide more information in this regard. If you have any other questions, please let us know.

Hello @Matman85, Thank you for reaching out to us. I believe the book you are referring to is an Image Comics Ice Cream Man with the homage to the Dr. Seuss cover. The book is a comic and eligible for grading. If I identified this incorrectly, please reply with a photo of the book you have seen and I will look into it for you. If you have any other questions, please let me know.

Hello @Get Marwood & I, I would be happy to share the feedback. I can never guarantee changes will be implemented but I am also happy to bring up the collector suggestions with the management and grading teams. Thank you for your feedback and support! If you have any other questions, please let us know.

Hello @troydivision1 Thank you for reaching out to us. Unfortunately, I do not have any updates to share. We have not received any news about upcoming custom or FCBD label release dates. Once we launch new labels, we will generally try to get the word out with announcements on the website and social media, so be sure to check in there too! If you have any other questions please let us know.

Hello @jimjackjett Thank you for reaching out to us. We have just announced new membership guidelines and pricing You will not longer need a paid membership to submit our books, however, you will receive significant savings with a paid membership. For all the details please take a look at today's announcement here:https://www.cgccomics.com/news/article/12543/ If you have any questions, please let us know. PS. Sorry for the delayed reply. This announcement was pending and I wanted to be sure you had the most up-to-date information.

Hello @Get Marwood & I, I have received confirmation that as long as the adhered item (sticker, transfer, etc). is flat it can be submitted as is and will be slabbed with the time attached. Please note that there may always be individual situations when the grading team may need to make an exception to this general guideline in order to encapsulate the book safely. If you have any other questions, please let us know.

Hello @WOLVERINE335 Thank you for reaching out the information for this book matched our system. Additionally, the images on the certification page are images taken in-house during the grading process: https://www.cgccomics.com/certlookup/4341816001/ It looks like this book was placed in the larger magazine size holder with a wedge which is likely why it looks out of the norm to you. If you have any other questions, please let us know.

Hello @RyTHH Thank you for contacting us and I am very sorry for this issue. I have located the email you send us and I will combine these cases and respond to you directly via email. If you have any questions, please let us know.

Hello @scburdet Thank you for reaching out to us and sharing the image of your book. To be sure, I am offering the correct information, I have reached out to our grading team to confirm how this book should be submitted. I will provide you with a follow-up as soon as possible.

Hello @Gavin Crawford, Thank you for reaching out to us. I am glad the facilitator was able to provide some guidance. Since you submitted these books at the show, they are most likely associated with the facilitator's account and the submission will not appear under your online tracking. As long as you are listed as the recipient of the submission, we can look up the status for you. We would just need the order number. If you do not have the order number or the facilitator is handling the final delivery of the books (indicating that your information is not listed on the submission), then you will need to reach out to the dealer for status updates. If you have any other questions, please let us know.

Hello @TCG game show Thank you for your interest in becoming a CGC Cards Authorized dealer. I have reached out to you via email with more information and instructions on how to apply for a dealer account. If you have any other questions, please let us know.

Hello @brylue92, We pulled your book and confirmed that the book does have t he specified printing error. The variant is correct. Please refer to the attached image. Let us know if you have any other questions!

Hello @frank4713, Thank you for reaching out to us and I am sorry for the inconvenience. I am going to contact you directly to have this issue investigated more thoroughly. if you have any questions, please feel free to reply.

Hello @brylue92, Thank you for reaching out to us. I have reviewed your original packing slip and you submitted this book without the printing error variant and this was updated by the grading team during the grading process. The system notes for this variant indicate pages 24 and 25 (ad pages) are printed without color. If you feel this variant may have been chosen in error, I can have the grading team pull the book and take a second look. I will follow up with their reply via email. Thank you and please feel free to reply with any additional questions.

Hello @JEgner, Thank you for reaching out to us. I am sorry, but we are not able to grade hardcover books. You can view the collectibles we grade here: https://www.cgccomics.com/submit/collectibles-we-grade/. If you have any other questions, please let us know.

Hello @onlyweaknesskryptonite. Thank you for reaching out to us. Currently, CGC Cards accepts cards sized 2-5/8” x 3-3/4” (6.6cm x 9.5cm) or smaller. Cards may be up to 7.25mm thick. While we have launched holders for thicker cards, we have not yet launched holders for the tall boy cards. Att his time, I do not have an ETA for the implementation of holders for these taller cards. if you have any other questions, please let us know.

Hello @1980sMoshPit, Thank you for reaching out to us. There are two possibilities. It is possible that CGC Cards no longer grades these cards, sometimes a card may become ineligible for grading for a variety of reasons. The other possibility is that the cards were not safe to encapsulate. Differences in manufacturing can result in small differences, and even a millimeter or two over the maximum size we can accommodate will make the cards unsafe to encapsulate. I have reached out to our grading team for confirmation on the eligibility of these cards. I will follow up with you via email. If you have any other questions, please let us know.