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EBAY: BLOCKED USER LIST
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Started by HarveySwick,

8,600 posts in this topic

trademarkcomics

trademarkcomics

Posted
Posted
On 4/15/2024 at 1:42 PM, circuitryusa said:

I got one for you!!! My first scammer, caught in the act of trying to scam me, and of course revolted with the negative feedback.

(I'm the seller here)

Buyer: theraingerrain

(BY THE WAY... it is exactly tips and hints from THIS MESSAGE BOARD community I was able to stay calm, level headed, and get this moving forward. So I THANK YOU ALL!!!!

:1384582052_handshake::applause:

Now waiting on Ebay CC to jump in but I'm optimistic they will see the facts for what they are.... if not, no biggie... I'm moving all my stuff to MCS anyway and ditching ebay for comics as soon as I can... step by step)

 

TLDR: (but if you have the time, maybe you can learn other ways to help protect you):

He started by low-balling me offers for some raw Star Wars books. I actually made a deal, despite my gut telling me not to given his language and professionalism. I kinda hoped he would not buy, but he did, and I did my usually stellar response.

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with this lovely photo:

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So, within 8 hours, my response broken up to 2 messages to fit in the character limits:

"

You sent a message
Message
Hello, I’m sorry you have an issue with this item. As both an Ebay Buyer and Seller, I do my best to ensure utmost care of all items I sell, including accurate descriptions, clearly highlighting my opinions vs facts, proper packaging, final re-inspection before shipping, and finally fast shipping (Ebay allows me 3 days, but I’ve never gone over 1 day). This item in particular and your specific issue is worrisome. I’ve never had an item be incorrect when shipped. I strive to maintain my perfect review feedback, and will do everything in my power to assist you with this situation. I do this as a hobby because it is fun and I get to make people happy. So, I also strive for your happiness with this transaction. A single negative feedback will damage my credibility and ability to keep this as fun for me. I only sell about 1 item every 2 weeks or so. When I do, I place that item aside when I think it will sell, or when it has sold, and I compare it again to the listing photos to make sure nothing changed from the listing or if I notice any new issues or concerns. This allows me to reach out to the buyer and offer any discount. In this case, you and I had chatted for a few days about coming to a deal on these items. So, I know I had this lot placed aside on my desk and compared to my listing photos to ensure I was not selling anything that was not as described. I was happy when we made the deal, and I packaged them up promptly, and took photos when I dropped the item off at the Post Office including the entire package weight using the PO supplied scales and on the drop-off shelf. I will include those photos here."
 
You sent a message
Message
Message Part 2: I have had a $500 book come to me recently on an auction I won and it was not as described due to damage it had that was not captured in the photos. The seller also did not take returns. However, I reached out to the seller first using the messaging system, and explained what I saw and we agreed to do a contingent return where I offered to pay for return shipping Priority Mail, fully insured, in order to protect my original $500 purchase. Then, just last month I had another auction win with a $280 lot of books that were also not matching photos. I went through the same process by contacting the seller first and we discussed the issues before any return was initiated. Why am I mentioning this? It’s because I understand how frustrating it is to get something you do not want or expect. But it would also have been ideal if you could have reached out to me beforehand to figure out what was going on. This item was delivered on April 1st, with USPS tracking number 9405508205498794285266 nearly 2 weeks ago, so I’m sure we could have resolved any issues promptly over the last 2 weeks. Now, all that being said. I cannot accept this return. Why? Not now, nor have I ever in my life had any single item for Star Trek (comics, figures, trinkets, or the like) in my collection or home, Ever. I also do not have any 2023 FCBD items in my collection. Of note, this star wars set was the ONLY ever Star Wars items I ever had too. I just do not collect Star Wars or Star Trek. That was why I was willing to give a steep discount. There is just no possible way, with 100% certainty, that those star trek books you show in the photos are mine. They never existed in my collection, I do not know what they are, so there is no way I could have sent them to you even if I wanted to create a trouble. Now, if by chance you had posted a photo of X-men books, Sandman books, or any other item similar to my active or cancelled items for sale, you would maybe have made me pause for a moment to think I did screw up. However, there is absolutely zero chance those books in the photo came from me. Hence, I cannot process this return to pay for books to be sent to me that were never mine to begin with. I still want you to be happy, so I encourage you to cross-check any other packages you have that arrived at the same time as mine. Please see the photos here as a reminder that it was a white padded priority envelope, with multiple “Fragile Handle With Care” stickers. Is there a chance my books got confused or mixed up with some of your other items? That is the more likely scenario here. Please let me know. I hope you can find the correct books in your possession and cancel this return. Thanks!"
 
Later that night I did some digging and found the books he posted as ones I sent are ones he sells!!!
You sent a message
Message
Noted the books used in the photos as "proof" of wrong item delivered are EXACTLY the books sold (4 links) and currently active (4 more links) on your store over and over, yet never once associated to my account, purchase, or sales history: https://www.ebay.com/itm/386797897949 https://www.ebay.com/itm/386826762896 https://www.ebay.com/itm/386787038224 https://www.ebay.com/itm/386797934460 https://www.ebay.com/itm/386855665762 https://www.ebay.com/itm/386928344599 https://www.ebay.com/itm/386910230774 https://www.ebay.com/itm/386928314645 It would be fantastic if you can close the refund request immediately and let us both move forward. Thanks!
 
Then his expected response:
 
The buyer sent you a message
Message
Seems like you’re making some excuses.…. Wanna give me a partial refund, at like 8 bucks or something, and call it day, I’ll leave you a good free back and all?.! if not, I intend to have eBay help me. I don’t take kindly to receiving stuff that I didn’t order and not receiving my order.
 
And my response:
 
You sent a message
Message
This is perfect and all I needed to support my case. I was actually trying to get Ebay CS to come in early to help protect me and my account from this scam, but unfortunately, I need to wait the 3 days. By offering to leave me positive feedback if I give you money, that is called extortion, and is a violation of eBay’s terms. If I indeed received something entirely wrong in an order, I would not accept a partial rebate and would only settle on complete replacement. Since you are willing to accept a partial refund, in this case, and with all of the evidence I presented, it is abundantly clear to an impartial observer I am correct. I know 100% I did not send you those books in your photo. It’s impossible. Is it plausible I made a mistake and sent you the wrong books from MY collection? Maybe... It could have happened. However, then you would have sent me some photos showing books from MY collection, and not yours. Four of the books in your photo are the same as ones in your “for sale” and “previous sold” collections, of which I provided eight links showing such books. And, all of my books are ALWAYS in bags and boards. No excuses, just facts. So, the way I see it is we have two options:
1) It’s ok to admit you made a mistake and confused my books with other stacks in your collection. You did sit on them for 2 weeks, so it’s easy to shuffle things around. This is me giving you the benefit of the doubt. Cancel the return request without prejudice. We both move about our day. I will block you as a buyer, and I will make sure eBay customer service removes any negative comments you may be inclined to leave. I will not take any further action. We just will have no further business.
2) I will let the three days expire (tomorrow night) by taking no further action. The moment the 3 days expire, I can go to my account and request eBay join in to assist me with this matter. I will present to them all the evidence I have, including our chat history, and these messages. They will decide what happens. Usually, as you may know, eBay tends to side with the buyer, and not the seller. However, I am 100% confident I have enough evidence to have them not ding my account, nor make me pay. Should they decide you are correct then they will likely refund you on their dime. The other outcome is they recognize my information is correct, and they decide your claim is fraudulent. Again, no harm to my account. Either outcome of option #2 does not impact me, but there is risk it impacts your account. So, you decide. I am not giving anyone money on extortion terms, no matter how small. Best Regards

 

and the final two before I got dinged with the negative feedback:

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Make sure eBay is aware of the feedback extortion. They will remove the neg! They recently did that for me.

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circuitryusa

circuitryusa

Posted
Posted
On 4/17/2024 at 11:18 AM, trademarkcomics said:

Make sure eBay is aware of the feedback extortion. They will remove the neg! They recently did that for me.

Yes, thanks for that. Right now that is the only current way I can report this by using the "report buyer" on the feedback. The return window is still open until tomorrow before I can pull in CS direct on the initial fraudulent return.

Good thing is I am patient. I do not sell much... most my stuff on Ebay is "drek" as some of you may call it :nyah: (just stuff I am hoping to break even on at best, or take a small loss just to clear it out), and that's fine by me... I keep all my best stuff in my safe, send the "so-so" stuff to MCS, and now with this Ebay situation, will likely send the lower-end stuff/drek I sell on Ebay to MCS now too and keep Ebay for non-comic sales.

Thanks for the tips!

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trademarkcomics

trademarkcomics

Posted
Posted
On 4/17/2024 at 4:37 PM, circuitryusa said:

Yes, thanks for that. Right now that is the only current way I can report this by using the "report buyer" on the feedback. The return window is still open until tomorrow before I can pull in CS direct on the initial fraudulent return.

Good thing is I am patient. I do not sell much... most my stuff on Ebay is "drek" as some of you may call it :nyah: (just stuff I am hoping to break even on at best, or take a small loss just to clear it out), and that's fine by me... I keep all my best stuff in my safe, send the "so-so" stuff to MCS, and now with this Ebay situation, will likely send the lower-end stuff/drek I sell on Ebay to MCS now too and keep Ebay for non-comic sales.

Thanks for the tips!

I used "report buyer" when I got my feedback removed. Guy wanted a partial refund and said he would leave "appropriate feedback" if I didn't give it to him. I, of course, offered a full refund upon return. He left scathing, utterly untrue feedback that lasted all of 24 hours. B|

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workingdog

workingdog

Posted
Posted

Has anyone ever done business with eBay seller Imperium Collectibles Marketplace?  I saw an item for sale recently and when I hit the Buy It Now button, I received this message:

The seller isn't accepting bids or offers from you.

I was like what?!?  I can't recall ever making any purchases from them in the past.  Not having a clue as to what this was about, I sent them a note through eBay email asking how/why I got on their banned list.  And then ... crickets.

So I was just wondering if anyone knew or had any dealings with them?

Thanks!

 

 

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flchris

flchris

Posted
Posted
On 4/19/2024 at 11:42 AM, workingdog said:

Has anyone ever done business with eBay seller Imperium Collectibles Marketplace?  I saw an item for sale recently and when I hit the Buy It Now button, I received this message:

The seller isn't accepting bids or offers from you.

I was like what?!?  I can't recall ever making any purchases from them in the past.  Not having a clue as to what this was about, I sent them a note through eBay email asking how/why I got on their banned list.  And then ... crickets.

So I was just wondering if anyone knew or had any dealings with them?

Thanks!

 

 

Could it be their buyer requirements settings? Maybe in a location they don't ship to? (shrug)

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workingdog

workingdog

Posted
Posted
On 4/19/2024 at 11:51 AM, flchris said:

Could it be their buyer requirements settings? Maybe in a location they don't ship to? (shrug)

I live in the U.S. in the upper Midwest so I'm not sure.  But thanks!

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TheBox

TheBox

Posted
Posted
On 7/23/2023 at 11:59 PM, Mijael.Levy said:

I just blocked this user : moneytalkin2011

He contacted me on an auction item . His message was "200" . Nice people normally say "hello can i offer you $200?" anyway since i wanted to sell the item i didn´t care about how rude he is and his stupid user name. I was going to reply accepting his offer but i checked his feedback left for others and lots and lots of negs . "good item overpriced shipping " "he didn´t follow my shipping instructions" etc etc so i blocked him . That´s exactly the kind of people that makes ebay bad.

moneytalkin2011 just ripped me off for over $300. Beware of this buyer, his real name is Cordell Hairston if he tries to go under a different alias.

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Mutant Manatee

Mutant Manatee

Posted
Posted
On 4/19/2024 at 11:42 AM, workingdog said:

Has anyone ever done business with eBay seller Imperium Collectibles Marketplace?  I saw an item for sale recently and when I hit the Buy It Now button, I received this message:

The seller isn't accepting bids or offers from you.

I was like what?!?  I can't recall ever making any purchases from them in the past.  Not having a clue as to what this was about, I sent them a note through eBay email asking how/why I got on their banned list.  And then ... crickets.

So I was just wondering if anyone knew or had any dealings with them?

Thanks!

 

 

 

It almost sounds like they have blocked you.  If this is the case they won't see the PM you sent them through eBay either.

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Inhuman Fiend

Inhuman Fiend

Posted
Posted
On 4/19/2024 at 12:42 PM, workingdog said:

Has anyone ever done business with eBay seller Imperium Collectibles Marketplace?  I saw an item for sale recently and when I hit the Buy It Now button, I received this message:

The seller isn't accepting bids or offers from you.

I was like what?!?  I can't recall ever making any purchases from them in the past.  Not having a clue as to what this was about, I sent them a note through eBay email asking how/why I got on their banned list.  And then ... crickets.

So I was just wondering if anyone knew or had any dealings with them?

Thanks!

 

 

As a long-time eBay seller, I can tell you there are two main reasons why this happened:

1) You had a transaction at one time with the seller and they, for whatever reason, blocked you

2) You have eBay unpaid item strikes on your account. I, like many sellers, have my account set up to automatically block bidders/buyers who have 2 or more unpaid item strikes on their account in the last year. 

 

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Stefan_W

Stefan_W

Posted
Posted
On 4/24/2024 at 12:23 PM, Inhuman Fiend said:

As a long-time eBay seller, I can tell you there are two main reasons why this happened:

1) You had a transaction at one time with the seller and they, for whatever reason, blocked you

2) You have eBay unpaid item strikes on your account. I, like many sellers, have my account set up to automatically block bidders/buyers who have 2 or more unpaid item strikes on their account in the last year. 

 

They may have changed this, but a few years ago I set up my account in the exact way you are describing. A buyer contacted me about why he could not make an offer on an item and the message did go through to me. It was an annoyance since I had to tell him that I refuse to deal with people who dont pay, and no I do not care about how small the items that he did not pay for were. So maybe (hopefully) Ebay fixed this to prevent messages as well.

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workingdog

workingdog

Posted
Posted (edited)
On 4/24/2024 at 11:23 AM, Inhuman Fiend said:

As a long-time eBay seller, I can tell you there are two main reasons why this happened:

1) You had a transaction at one time with the seller and they, for whatever reason, blocked you

2) You have eBay unpaid item strikes on your account. I, like many sellers, have my account set up to automatically block bidders/buyers who have 2 or more unpaid item strikes on their account in the last year. 

 

It must be number 1 but I don't know why.  As for unpaid items, that's never ever happened.  I promptly pay after an auction win and or a buy it now.

I've been with eBay since 1997 and have 100% positive feedback. @Mutant Manatee said sellers cannot see messages sent to them by blocked members via the eBay note system.  So earlier, I found an e-mail address for them on FaceBook and sent them a note.  As of this writing, I have not heard anything back.

 

Edited by workingdog
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Lightning55

Lightning55

Posted
Posted
On 4/24/2024 at 12:29 PM, Stefan_W said:

They may have changed this, but a few years ago I set up my account in the exact way you are describing. A buyer contacted me about why he could not make an offer on an item and the message did go through to me. It was an annoyance since I had to tell him that I refuse to deal with people who dont pay, and no I do not care about how small the items that he did not pay for were. So maybe (hopefully) Ebay fixed this to prevent messages as well.

There is a setting that allows/disallows messages from blocked bidders.

Screenshot2024-04-24at12-48-17BuyerManagementeBay.thumb.png.0c4f6c45a918b5c8b576ecd0b7eccc95.png

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Lightning55

Lightning55

Posted
Posted
On 4/24/2024 at 12:35 PM, workingdog said:

It must be number 1 but I don't know why.  As for unpaid items, that's never ever happened.  I promptly pay after an auction win and or a buy it now.

I've been with eBay since 1997 and have 100% positive feedback. @Mutant Manatee said sellers cannot see messages sent to them by blocked members via the eBay note system.  So earlier, I found an e-mail address for them on FaceBook and sent them a note.  As of this writing, I have not heard anything back.

 

Just like this forum has a blocked list, you could have been placed on some other block list from which people are gathering usernames to block.  And not necessarily for some legit reason, could be maliciously to make your life a bit harder. 

I could report a whole bunch on names here, and people might add them to their lists, vetted or not. 

If I was a mean-spirited competitor, I could put you on this CGC list, hidden in a bunch of names, to block you from bidding against me on auctions from sellers we both frequent. If that seller grabbed the name and put you on his list.

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workingdog

workingdog

Posted
Posted
On 4/24/2024 at 11:56 AM, Lightning55 said:

Just like this forum has a blocked list, you could have been placed on some other block list from which people are gathering usernames to block.  And not necessarily for some legit reason, could be maliciously to make your life a bit harder. 

I could report a whole bunch on names here, and people might add them to their lists, vetted or not. 

If I was a mean-spirited competitor, I could put you on this CGC list, hidden in a bunch of names, to block you from bidding against me on auctions from sellers we both frequent. If that seller grabbed the name and put you on his list.

Well until I hear something back (IF I hear something back), it's by no means the end of the world.  Thanks.

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