Big change at CGC

[retrothecollector]

Please forgive me as I don't sub books to CGC.

 

As a bystander the common complaint I've noticed, moreso than inconsistent grading, is wait times.

 

CGC seems really bad at on time delivery. To the point that people seem to know and have come to expect that they will not get their books at any date even remotely close to what CGC says they will attempt to hit.

 

Another point people make often is that CGC is begging for a competitor to come in.

 

So why do you all continue to sub books (and so many of them)? Where is the incentive for them to get better or to fret about competition? The behavior of their customers would seem to indicate that no matter the level of angst, they will continue to sub anyway.

 

I run a business. On time delivery is paramount. When I can't deliver, somebody else gets the order. In the case of CGC, apparently there's nobody else worth giving the order to. Therefore, to effect change, it seems logical that one would stop subbing until they prove they can get better and sustain a higher level of on time performance when business inevitably picks back up?

 

Just stop subbing.

[retrothecollector]

I had a similar situation today with an order I placed with a vaping company. Talked to the guy on Wednesday and he told me that the order was being shipped that day priority shipping 2 day and I would receive it by Friday (today). I explained to him that I was going on a trip and wanted to bring the juice with me, he said no problem you WILL receive it by Friday (today). Well I got an email from his company this morning with a tracking number "Accepted" September 5. Damn. Which means I won't see the juice until next week.

 

Moral of the story "They are the ONLY ones that make this type of juice" and it' really really really good that I will wait till next when I am not even going to be in town, to get it.

[Dark Prime 0]

i'm sorry CGC but your costumers aren't stupid

Is there some way to prove that statement?

 

not based on that spelling

 

Costumers dress you while customers buy from you. That's what he's referring to I imagine... (thumbs u

i never clamed to be good at spelling......actully i think it's petty when people point things like that out, as if that invaladtes the point being made and people can't infer that i made a spelling mistake and oviously didn't mean people dressing up

 

i know during this i messed up 2-3 different words, but it's the internet and not spelling class so i'm not about to copy/paste just to run a spell check to make people/a person happy

 

Said in the voice of The Sphinx:

 

You run the risk of people dismissing your comments, when you are dismissive of grammar, punctuation and spelling.

i disagree, it's a chat board why are people so anial about spelling, you still understood what i was saying and maybe got a laugh over the wrong word being put. if it was an email or ebay i always spell check, and when looking over my sons homework i'll force him to do it correctly bc for some reason he doesn't run a spell check or rewrite the paper bc it's wrong (he hates when i do this)

 

don't like it, tough. i'm not about to change just to make others happy, just dismiss my statements even if they are valid

[hockey&comicsguy]

I had a similar situation today with an order I placed with a vaping company. Talked to the guy on Wednesday and he told me that the order was being shipped that day priority shipping 2 day and I would receive it by Friday (today). I explained to him that I was going on a trip and wanted to bring the juice with me, he said no problem you WILL receive it by Friday (today). Well I got an email from his company this morning with a tracking number "Accepted" September 5. Damn. Which means I won't see the juice until next week.

 

Moral of the story "They are the ONLY ones that make this type of juice" and it' really really really good that I will wait till next when I am not even going to be in town, to get it.

 

I produce/sell steel cast parts to all kinds of companies and industries. One of them is a little known company named Caterpillar. Try being 2 months late on their order.

[bababooey]

i'm sorry CGC but your costumers aren't stupid

Is there some way to prove that statement?

 

not based on that spelling

 

Costumers dress you while customers buy from you. That's what he's referring to I imagine... (thumbs u

i never clamed to be good at spelling......actully i think it's petty when people point things like that out, as if that invaladtes the point being made and people can't infer that i made a spelling mistake and oviously didn't mean people dressing up

 

i know during this i messed up 2-3 different words, but it's the internet and not spelling class so i'm not about to copy/paste just to run a spell check to make people/a person happy

 

Said in the voice of The Sphinx:

 

You run the risk of people dismissing your comments, when you are dismissive of grammar, punctuation and spelling.

via Imgflip Meme Maker

 

[retrothecollector]

I had a similar situation today with an order I placed with a vaping company. Talked to the guy on Wednesday and he told me that the order was being shipped that day priority shipping 2 day and I would receive it by Friday (today). I explained to him that I was going on a trip and wanted to bring the juice with me, he said no problem you WILL receive it by Friday (today). Well I got an email from his company this morning with a tracking number "Accepted" September 5. Damn. Which means I won't see the juice until next week.

 

Moral of the story "They are the ONLY ones that make this type of juice" and it' really really really good that I will wait till next when I am not even going to be in town, to get it.

 

I produce/sell steel cast parts to all kinds of companies and industries. One of them is a little known company named Caterpillar. Try being 2 months late on their order.

Ouch. I hear ya bud.

[Dark Prime 0]

Please forgive me as I don't sub books to CGC.

 

As a bystander the common complaint I've noticed, moreso than inconsistent grading, is wait times.

 

CGC seems really bad at on time delivery. To the point that people seem to know and have come to expect that they will not get their books at any date even remotely close to what CGC says they will attempt to hit.

 

Another point people make often is that CGC is begging for a competitor to come in.

 

So why do you all continue to sub books (and so many of them)? Where is the incentive for them to get better or to fret about competition? The behavior of their customers would seem to indicate that no matter the level of angst, they will continue to sub anyway. Every time you sub books aren't you telling CGC you accept their performance, no matter how frustrating it is?

 

I run a business. On time delivery is paramount. When I can't deliver, somebody else gets the order. In the case of CGC, apparently there's nobody else worth giving the order to. Therefore, to effect change, it seems logical that one would stop subbing until they prove they can get better and sustain a higher level of on time performance when business inevitably picks back up?

 

Just stop subbing.

the incentive is CGC books pull in more money then just raw........so the incentive is money

[seanfingh]

Please forgive me as I don't sub books to CGC.

 

As a bystander the common complaint I've noticed, moreso than inconsistent grading, is wait times.

 

CGC seems really bad at on time delivery. To the point that people seem to know and have come to expect that they will not get their books at any date even remotely close to what CGC says they will attempt to hit.

 

Another point people make often is that CGC is begging for a competitor to come in.

 

So why do you all continue to sub books (and so many of them)? Where is the incentive for them to get better or to fret about competition? The behavior of their customers would seem to indicate that no matter the level of angst, they will continue to sub anyway.

 

I run a business. On time delivery is paramount. When I can't deliver, somebody else gets the order. In the case of CGC, apparently there's nobody else worth giving the order to. Therefore, to effect change, it seems logical that one would stop subbing until they prove they can get better and sustain a higher level of on time performance when business inevitably picks back up?

 

Just stop subbing.

 

What this fails to acknowledge is that CGC makes the money happen. A dollar book that I pull out of a dollar bin is a dollar book, NO MATTER WHAT, until it comes out the other side with a 9.8 in the upper corner. It doesn't matter how long it takes (unless the market is that volatile) It has to go in the slab in order to get the cheddar. The same holds true for a lot of other stuff being slabbed. You don't get the top end bread until it is slabbed.

 

Until the competition shows the money, they are not real competition. They may get people who want to win their Registry competitions and malcontents, but they are not going to get pedigree collections or multi-thousand book subs (like Showcase New England) until the money is tried and true.

[seanfingh]

i'm sorry CGC but your costumers aren't stupid

Is there some way to prove that statement?

 

not based on that spelling

 

Costumers dress you while customers buy from you. That's what he's referring to I imagine... (thumbs u

i never clamed to be good at spelling......actully i think it's petty when people point things like that out, as if that invaladtes the point being made and people can't infer that i made a spelling mistake and oviously didn't mean people dressing up

 

i know during this i messed up 2-3 different words, but it's the internet and not spelling class so i'm not about to copy/paste just to run a spell check to make people/a person happy

 

Said in the voice of The Sphinx:

 

You run the risk of people dismissing your comments, when you are dismissive of grammar, punctuation and spelling.

i disagree, it's a chat board why are people so anial about spelling, you still understood what i was saying and maybe got a laugh over the wrong word being put. if it was an email or ebay i always spell check, and when looking over my sons homework i'll force him to do it correctly bc for some reason he doesn't run a spell check or rewrite the paper bc it's wrong (he hates when i do this)

 

don't like it, tough. i'm not about to change just to make others happy, just dismiss my statements even if they are valid

 

Just so we are clear, I don't care.

[Jeffro.]

i'm sorry CGC but your costumers aren't stupid

Is there some way to prove that statement?

 

not based on that spelling

 

Costumers dress you while customers buy from you. That's what he's referring to I imagine... (thumbs u

i never clamed to be good at spelling......actully i think it's petty when people point things like that out, as if that invaladtes the point being made and people can't infer that i made a spelling mistake and oviously didn't mean people dressing up

 

i know during this i messed up 2-3 different words, but it's the internet and not spelling class so i'm not about to copy/paste just to run a spell check to make people/a person happy

 

Said in the voice of The Sphinx:

 

You run the risk of people dismissing your comments, when you are dismissive of grammar, punctuation and spelling.

i disagree, it's a chat board why are people so anial about spelling, you still understood what i was saying and maybe got a laugh over the wrong word being put. if it was an email or ebay i always spell check, and when looking over my sons homework i'll force him to do it correctly bc for some reason he doesn't run a spell check or rewrite the paper bc it's wrong (he hates when i do this)

 

don't like it, tough. i'm not about to change just to make others happy, just dismiss my statements even if they are valid

 

Just so we are clear, I don't care.

 

Neether duz me

[paperheart]

Not when it comes to recent sales of the other company's books on eBay, which GPA is refusing to track and report on.

 

Is this verified true ?

 

george said they had no current plans to track the other guy

[hockey&comicsguy]

 

What this fails to acknowledge is that CGC makes the money happen. A dollar book that I pull out of a dollar bin is a dollar book, NO MATTER WHAT, until it comes out the other side with a 9.8 in the upper corner. It doesn't matter how long it takes (unless the market is that volatile) It has to go in the slab in order to get the cheddar. The same holds true for a lot of other stuff being slabbed. You don't get the top end bread until it is slabbed.

 

 

I understand this Sean. So my follow up would be, if you aren't a dealer/retailer/flipper, ie somebody who "needs" that cheddar, is there a logical reason to continue submitting under the current state of affairs?

 

If you are somebody who's livelihood depends upon or is tied directly to needing that slab, I could understand the urge and the need to turn over that cash would be greater. However, in that case I would be even more infuriated at the situation as my livelihood seems dependent upon the pretty awful performance of another party. That's not a particularly enviable business position to be in imho. Its a position that to me, feels almost like CGC is doing you a favor by grading your books. As a consumer, I flatly reject that notion.

 

Whether one is in the former or latter category, if it were me, I'd be taking a hard, serious look at my own practices and would be trying to find a way to modify them as to not be beholden to CGC. I guess that means finding a way to sell books w/o a slab. I'm sure people do it. I'm sure there are well respected dealers out there who pull it off.

 

[seanfingh]

 

What this fails to acknowledge is that CGC makes the money happen. A dollar book that I pull out of a dollar bin is a dollar book, NO MATTER WHAT, until it comes out the other side with a 9.8 in the upper corner. It doesn't matter how long it takes (unless the market is that volatile) It has to go in the slab in order to get the cheddar. The same holds true for a lot of other stuff being slabbed. You don't get the top end bread until it is slabbed.

 

 

I understand this Sean. So my follow up would be, if you aren't a dealer/retailer/flipper, ie somebody who "needs" that cheddar, is there a logical reason to continue submitting under the current state of affairs?

 

If you are somebody who's livelihood depends upon or is tied directly to needing that slab, I could understand the urge and the need to turn over that cash would be greater. However, in that case I would be even more infuriated at the situation as my livelihood seems dependent upon the pretty awful performance of another party. That's not a particularly enviable business position to be in imho. Its a position that to me, feels almost like CGC is doing you a favor by grading your books. As a consumer, I flatly reject that notion.

 

Whether one is in the former or latter category, if it were me, I'd be taking a hard, serious look at my own practices and would be trying to find a way to modify them as to not be beholden to CGC. I guess that means finding a way to sell books w/o a slab. I'm sure people do it. I'm sure there are well respected dealers out there who pull it off.

 

I can't really find fault with any of this, but If I dig up a 9.8 Batman 497 Platinum in a dollar box, I want to get $250 for it, not a dollar or $5 or $20. Do I need it? Maybe not. Do I want it? Yeah, I do. There has always been a little mercenary action in my collecting. I have always flipped to keep buying the stuff I want to keep. I like the action and I like "making" valuable books.

 

I know that is anathema to some and I am cool with that. I guess I am just saying that even though the money side of slabbing is not an issue for some (many? nearly all?) it is for others. I collected just fine before CGC, but I never did a 50x or 100x flip before CGC.

[paperheart]

This isn't change. It's smoke and mirrors.

 

Change would be to improve turnaround times, stop charging a $5 invoice fee, give back free graders notes...just a start.

 

They are feeling the pressure and need to make some movement to appease some customers.

 

This change doesn't do anything for me to feel better about subbing any books to them yet. Stop nickel and diming your customers and I will be glad to send in a stack of books.

 

 

Well said.

 

X100

 

I sent my last sub to CGC over a month ago. It's still unlogged and sitting in as received. I'm not subbing to CGC anymore until they stop acting like pre-1984 AT&T. Read between the lines.

 

On the other hand, people could stop submitting and send a real message to CGC. It has always amazed me how people complain about TaTs and then keep sending in books.

 

or pay for Fast Track. that one slays me.

[paperheart]

i'm sorry CGC but your costumers aren't stupid

Is there some way to prove that statement?

 

not based on that spelling

 

Costumers dress you while customers buy from you. That's what he's referring to I imagine... (thumbs u

i never clamed to be good at spelling......actully i think it's petty when people point things like that out, as if that invaladtes the point being made and people can't infer that i made a spelling mistake and oviously didn't mean people dressing up

 

i know during this i messed up 2-3 different words, but it's the internet and not spelling class so i'm not about to copy/paste just to run a spell check to make people/a person happy

 

Said in the voice of The Sphinx:

 

You run the risk of people dismissing your comments, when you are dismissive of grammar, punctuation and spelling.

i disagree, it's a chat board why are people so anial about spelling, you still understood what i was saying and maybe got a laugh over the wrong word being put. if it was an email or ebay i always spell check, and when looking over my sons homework i'll force him to do it correctly bc for some reason he doesn't run a spell check or rewrite the paper bc it's wrong (he hates when i do this)

 

don't like it, tough. i'm not about to change just to make others happy, just dismiss my statements even if they are valid

 

Just so we are clear, I don't care.

 

Neether duz me

 

i'm anial (sic) about these types of things

[hockey&comicsguy]

 

What this fails to acknowledge is that CGC makes the money happen. A dollar book that I pull out of a dollar bin is a dollar book, NO MATTER WHAT, until it comes out the other side with a 9.8 in the upper corner. It doesn't matter how long it takes (unless the market is that volatile) It has to go in the slab in order to get the cheddar. The same holds true for a lot of other stuff being slabbed. You don't get the top end bread until it is slabbed.

 

 

I understand this Sean. So my follow up would be, if you aren't a dealer/retailer/flipper, ie somebody who "needs" that cheddar, is there a logical reason to continue submitting under the current state of affairs?

 

If you are somebody who's livelihood depends upon or is tied directly to needing that slab, I could understand the urge and the need to turn over that cash would be greater. However, in that case I would be even more infuriated at the situation as my livelihood seems dependent upon the pretty awful performance of another party. That's not a particularly enviable business position to be in imho. Its a position that to me, feels almost like CGC is doing you a favor by grading your books. As a consumer, I flatly reject that notion.

 

Whether one is in the former or latter category, if it were me, I'd be taking a hard, serious look at my own practices and would be trying to find a way to modify them as to not be beholden to CGC. I guess that means finding a way to sell books w/o a slab. I'm sure people do it. I'm sure there are well respected dealers out there who pull it off.

 

I can't really find fault with any of this, but If I dig up a 9.8 Batman 497 Platinum in a dollar box, I want to get $250 for it, not a dollar or $5 or $20. Do I need it? Maybe not. Do I want it? Yeah, I do. There has always been a little mercenary action in my collecting. I have always flipped to keep buying the stuff I want to keep. I like the action and I like "making" valuable books.

 

I know that is anathema to some and I am cool with that. I guess I am just saying that even though the money side of slabbing is not an issue for some (many? nearly all?) it is for others. I collected just fine before CGC, but I never did a 50x or 100x flip before CGC.

 

Hey, if you can flip a $1 book for $50k, more power to you. I'll be first in line to high five you (although you'll be buying the beers).

 

I don't see anything "wrong" with the way you want to go about collecting/buying/reselling. What I do see is a serious question for those who need and/or want that profitable flip and feel that a slab is the only way to do it. That question would be, "How do I get that $250.00 without the slab?" If one doesn't at least attempt to find a way to solve that problem then they've tied their fate to that of CGC's. Sure, it's great that CGC is going to net you more money. That said, you're not like to see any improvement in their performance and a continuation of the status quo.

 

Like I said, if you're just a collector and don't need the cheddar to pay your mortgage, no worries, not subbing books until things turn around for the better should be easy.

 

If you do rely on that cheddar, I feel really bad for you. You're literally in a situation where your money, your livelihood, your financial well being is being tied up by CGC.

[seanfingh]

 

Hey, if you can flip a $1 book for $50k, more power to you. I'll be first in line to high five you (although you'll be buying the beers).

 

 

My best of all time is a $40 raw eventually sold for $3800. $1 for $50k and I would buy the whole forum beers.

[Wall-Crawler]

As for what they call the tiers...Why not simply use a letter or number code? Example: Tier A/1 - 1974 to present, etc. There is something to be said for keeping things simple.

 

No more codes. I dislike the new restoration codes. I honestly think most people don't understand the new resto codes. Everybody I ask seems puzzled also, unable to explain. Mark Haspel explained it to me but it just didn't make sense, was not intuituve.

 

I didn't mean a "code" "code" - Sorry about that - The resto stuff makes me

 

I just meant to say there has to be a simpler way of identifying the "tiers".

[Wall-Crawler]

Overall, I'm pleased with the change, regardless of the reason. This means I will be subbing more books, but yes, with a few more changes, CGC could proably reap even greater rewards.

 

Hopefully, it is just the start of more change to come though. Getting rid of that silly "Admin or Invoice Fee" would be very nice. I HATE having to pay that. Yes, it is not a lot of money, but it does really annoy me. Especially annoying if I am sending books from different tiers. It is akin to other hated fees like "system access fees" or whatever they call them for cell phones. Just a cheap money grab. Free grader notes would be nice too and to me, should just be considered "part of the service" when we send books in to be graded.

 

As for TAT, if you want your books faster, there is the Fast Track option. I also think TAT will be an issue for the "other company" too though. I have no idea of what the logistics or costs involved in getting another encapsulation machine are, if that is indeed what is slowing down books moving out.

 

As for what they call the tiers...Why not simply use a letter or number code? Example: Tier A/1 - 1974 to present, etc. There is something to be said for keeping things simple.

Fast track is NOT fast, and why am I paying all this extra money to NOT get my books back anywhere near their stated TAT's? I have a $600.00 bill from them, and my books are still received after a month+. They got their money, I want my books. This is not rocket science.

 

Correct. The appropriate response to the TaT debate is not, "hey, if you want your books fast, do fast track"

 

I have only fast tracked one order and it was fine as mostly I am somewhat ok to wait...My bad for assuming the service ran as it should or at least close to on schedule ...However, I do not see anything wrong with offering a "premium" or "faster" service, lots of different companies offer similar things, so long as it delivers of course.

[hockey&comicsguy]

 

Hey, if you can flip a $1 book for $50k, more power to you. I'll be first in line to high five you (although you'll be buying the beers).

 

 

My best of all time is a $40 raw eventually sold for $3800. $1 for $50k and I would buy the whole forum beers.

 

 

Well done. Book?

 

 

Just to throw this idea out there. Imagine if CGC graded your books, shipped them to you and invoiced you simultaneously. I have a funny feeling their turnaround times would improve dramatically.