current turn around rates at CGC 79 79

[Dale Roberts]

10 hour days.... Holy spoon. Don't try too hard you will burn out.

 

 

 

Just buy another Encapsulation Machine, add a 2nd shift, and hire more graders.

 

To train the new graders should be done on 2nd shift.

 

That's a good idea. I'm assuming you will be putting up the $ to purchase the machine, and hire a 2nd shift, and hire more graders? That's very nice of you.

 

CGC is a business, not a non-profit. They have to balance profits with keeping their customer base happy. With the amount of submissions they are getting, it doesn't seem like the turnaround time is hurting their business.

 

Actually this argument doesn't hold any water whatsoever. To start with, you offer no proof that it is not hurting business.

 

I can in fact offer proof that it IS hurting business. I am submitting less books than in the past because of the ridiculous turnaround time. I know several other dealers who have told me that they are subbing less and less books because of turnaround time, one of them our very own Greg Reece.

 

They have cut costs in the past few years (by getting rid of some of the more expensive graders), while charging more and more for a slower, less consistent service. Not to mention the ridiculous $5 per invoice surcharge.

 

I believe CGC is making a ton of money. They just don't want to give any of it back out.

 

PGX is not the answer, but if someone with some money wanted to start a grading service with some very reputable people involved, they could seriously put a hurting on CGC.

 

I don't wish anything bad on them, I just wish they would get their act together.

 

Dale,

 

I hear yea on what you are saying for the most part I agree, but what expensive graders did CGC get rid of?

 

Isn't the core 4 Paul, Shawn (both still there), Steve (left on his own), and Haspel (left on his own)?

 

 

I didn't really many to say they "got rid of", but the fact is, they are paying less for graders now than they have been in the past. West is also gone too.

[Dale Roberts]

10 hour days.... Holy spoon. Don't try too hard you will burn out.

 

 

 

Just buy another Encapsulation Machine, add a 2nd shift, and hire more graders.

 

To train the new graders should be done on 2nd shift.

 

That's a good idea. I'm assuming you will be putting up the $ to purchase the machine, and hire a 2nd shift, and hire more graders? That's very nice of you.

 

CGC is a business, not a non-profit. They have to balance profits with keeping their customer base happy. With the amount of submissions they are getting, it doesn't seem like the turnaround time is hurting their business.

 

Actually this argument doesn't hold any water whatsoever. To start with, you offer no proof that it is not hurting business.

 

I can in fact offer proof that it IS hurting business. I am submitting less books than in the past because of the ridiculous turnaround time. I know several other dealers who have told me that they are subbing less and less books because of turnaround time, one of them our very own Greg Reece.

 

They have cut costs in the past few years (by getting rid of some of the more expensive graders), while charging more and more for a slower, less consistent service. Not to mention the ridiculous $5 per invoice surcharge.

 

I believe CGC is making a ton of money. They just don't want to give any of it back out.

 

PGX is not the answer, but if someone with some money wanted to start a grading service with some very reputable people involved, they could seriously put a hurting on CGC.

 

I don't wish anything bad on them, I just wish they would get their act together.

 

How am I supposed to offer proof it isn't hurting their business? Your "proof" is that you personally aren't submitting as many books and some other guys you talked to aren't either? Their wait times are going up. I'm just assuming here, but I would think wait times increase as they get more business, not less. Could they be getting more books in if they kept the wait times down? Yes. I never said the wait times aren't hurting business. It's a dumb argument to say that it's not. What I said was it doesn't seem like it's hurting. And as wait times continue to go up, I'd have to think that's because their submissions are increasing, not decreasing.

 

You say CGC is making a ton of money. Prove that.

 

We are all on the same side here. CGC needs to get some more graders and get the times back on schedule. What my original post was about and what irritates me is when people start shouting suggestions like it's so easy to fix. It's easy to say "buy this and hire this" when it's not your money you are spending.

 

The fact that they are falling further behind means nothing.

 

If you currently are taking 500 submissions per day, but could in fact be taking 800 a day if you were more efficient, that's NOT losing business??

[Jeffro.]

 

If you've ever been under that roof, they have quite the compound including their own internal security team, a fenced moat, a building that looks like it was built to Fort Knox specs, etc.

 

 

Sounds like they're well positioned to keep on grading after the zombie apocalypse hits.

[Dale Roberts]

I believe CGC is making a ton of money. They just don't want to give any of it back out.

 

From what I've been able to gather over the years, CGC is a fraction of the size of the other grading companies under the same roof. 1/10th of say the coin grading company to be exact (or an exact educated guess, if I had to make one).

 

If you've ever been under that roof, they have quite the compound including their own internal security team, a fenced moat, a building that looks like it was built to Fort Knox specs, etc.

 

Stuff like that doesn't come cheap, especially since it was likely purchased and built at the height of the Real Estate market.

 

I'm guessing CGC is not making nearly as much money as people think, considering they need to pull their weight in paying for that snazzy fortress at 1/10th (or whatever it is) the size of the other grading companies.

 

 

I don't know what people think CGC is making.

 

I would say you are wrong if you don't think they are making good money.

 

Why would they still be open if they are not? These are very smart people. They are in business to make money. They aren't doing this out of the goodness of their heart.

[DiceX]

10 hour days.... Holy spoon. Don't try too hard you will burn out.

 

 

 

Just buy another Encapsulation Machine, add a 2nd shift, and hire more graders.

 

To train the new graders should be done on 2nd shift.

 

That's a good idea. I'm assuming you will be putting up the $ to purchase the machine, and hire a 2nd shift, and hire more graders? That's very nice of you.

 

CGC is a business, not a non-profit. They have to balance profits with keeping their customer base happy. With the amount of submissions they are getting, it doesn't seem like the turnaround time is hurting their business.

 

Actually this argument doesn't hold any water whatsoever. To start with, you offer no proof that it is not hurting business.

 

I can in fact offer proof that it IS hurting business. I am submitting less books than in the past because of the ridiculous turnaround time. I know several other dealers who have told me that they are subbing less and less books because of turnaround time, one of them our very own Greg Reece.

 

They have cut costs in the past few years (by getting rid of some of the more expensive graders), while charging more and more for a slower, less consistent service. Not to mention the ridiculous $5 per invoice surcharge.

 

I believe CGC is making a ton of money. They just don't want to give any of it back out.

 

PGX is not the answer, but if someone with some money wanted to start a grading service with some very reputable people involved, they could seriously put a hurting on CGC.

 

I don't wish anything bad on them, I just wish they would get their act together.

 

How am I supposed to offer proof it isn't hurting their business? Your "proof" is that you personally aren't submitting as many books and some other guys you talked to aren't either? Their wait times are going up. I'm just assuming here, but I would think wait times increase as they get more business, not less. Could they be getting more books in if they kept the wait times down? Yes. I never said the wait times aren't hurting business. It's a dumb argument to say that it's not. What I said was it doesn't seem like it's hurting. And as wait times continue to go up, I'd have to think that's because their submissions are increasing, not decreasing.

 

You say CGC is making a ton of money. Prove that.

 

We are all on the same side here. CGC needs to get some more graders and get the times back on schedule. What my original post was about and what irritates me is when people start shouting suggestions like it's so easy to fix. It's easy to say "buy this and hire this" when it's not your money you are spending.

 

The fact that they are falling further behind means nothing.

 

If you currently are taking 500 submissions per day, but could in fact be taking 800 a day if you were more efficient, that's NOT losing business??

 

They should raise their prices. That will slow down submissions and let them start getting back on track.

 

 

[HugeRosen]

The fact that they are falling further behind means nothing.

 

If you currently are taking 500 submissions per day, but could in fact be taking 800 a day if you were more efficient, that's NOT losing business??

 

No, it's not losing business if the cost of getting the extra 300 per day is too much.

 

Based on your sig line, you own your own comic shop. If you sell 1000 comics per day but could sell 2000 comics if you hire new employees, expand your store, buy more cash registers, etc, would you do it?

 

It's a cost/benefit question. This isn't rocket science. But it's not fair to tell CGC to hire more people and buy new equipment when you have absolutely no clue what the costs really are.

[NewWorldOrder]

10 hour days.... Holy spoon. Don't try too hard you will burn out.

 

 

 

Just buy another Encapsulation Machine, add a 2nd shift, and hire more graders.

 

To train the new graders should be done on 2nd shift.

 

That's a good idea. I'm assuming you will be putting up the $ to purchase the machine, and hire a 2nd shift, and hire more graders? That's very nice of you.

 

CGC is a business, not a non-profit. They have to balance profits with keeping their customer base happy. With the amount of submissions they are getting, it doesn't seem like the turnaround time is hurting their business.

 

Actually this argument doesn't hold any water whatsoever. To start with, you offer no proof that it is not hurting business.

 

I can in fact offer proof that it IS hurting business. I am submitting less books than in the past because of the ridiculous turnaround time. I know several other dealers who have told me that they are subbing less and less books because of turnaround time, one of them our very own Greg Reece.

 

They have cut costs in the past few years (by getting rid of some of the more expensive graders), while charging more and more for a slower, less consistent service. Not to mention the ridiculous $5 per invoice surcharge.

 

I believe CGC is making a ton of money. They just don't want to give any of it back out.

 

PGX is not the answer, but if someone with some money wanted to start a grading service with some very reputable people involved, they could seriously put a hurting on CGC.

 

I don't wish anything bad on them, I just wish they would get their act together.

 

Dale,

 

I hear yea on what you are saying for the most part I agree, but what expensive graders did CGC get rid of?

 

Isn't the core 4 Paul, Shawn (both still there), Steve (left on his own), and Haspel (left on his own)?

 

 

I didn't really many to say they "got rid of", but the fact is, they are paying less for graders now than they have been in the past. West is also gone too.

 

Well getting rid implies CGC laid off people to save on salary which I can't think of an example where they did that.

 

The big problem here is Dale the most qualified graders make way too much $$$$$$ doing what you do as a dealer which makes finding a grader they can trust to grade properly very difficult.

 

If we were at WW Chicago right now (after we do our Macho Man Salute ) we both could pick out 10 amazing graders that could easily step into CGC's grading team with minimal training. The reason they won't do it, see bold.

 

They hired a new grader which is public knowledge, but it takes months before he will be able to just work without training supervision.

 

Maybe all of us as dealers who submit a ton a books per year could cut back till they have a chance to catch up.

 

Paul and Shawn (rest of the crew) are working 10 hours a day plus Saturdays to just to keep this from getting worse. It is now up to CGC's management to take the necessary steps to alleviate this not only for us the customers, but their tired workers as well.

 

It also doesn't help all of us have been submitting books "fast Track," which puts regular submissions even more behind.

 

I am optimistic that this time next year we should see a more normal turn around time they we know and love.

 

Edited November 7, 2012 by Spiderman-on-Tilt

[RockMyAmadeus]

[Dale Roberts]

10 hour days.... Holy spoon. Don't try too hard you will burn out.

 

 

 

Just buy another Encapsulation Machine, add a 2nd shift, and hire more graders.

 

To train the new graders should be done on 2nd shift.

 

That's a good idea. I'm assuming you will be putting up the $ to purchase the machine, and hire a 2nd shift, and hire more graders? That's very nice of you.

 

CGC is a business, not a non-profit. They have to balance profits with keeping their customer base happy. With the amount of submissions they are getting, it doesn't seem like the turnaround time is hurting their business.

 

Actually this argument doesn't hold any water whatsoever. To start with, you offer no proof that it is not hurting business.

 

I can in fact offer proof that it IS hurting business. I am submitting less books than in the past because of the ridiculous turnaround time. I know several other dealers who have told me that they are subbing less and less books because of turnaround time, one of them our very own Greg Reece.

 

They have cut costs in the past few years (by getting rid of some of the more expensive graders), while charging more and more for a slower, less consistent service. Not to mention the ridiculous $5 per invoice surcharge.

 

I believe CGC is making a ton of money. They just don't want to give any of it back out.

 

PGX is not the answer, but if someone with some money wanted to start a grading service with some very reputable people involved, they could seriously put a hurting on CGC.

 

I don't wish anything bad on them, I just wish they would get their act together.

 

Dale,

 

I hear yea on what you are saying for the most part I agree, but what expensive graders did CGC get rid of?

 

Isn't the core 4 Paul, Shawn (both still there), Steve (left on his own), and Haspel (left on his own)?

 

 

I didn't really many to say they "got rid of", but the fact is, they are paying less for graders now than they have been in the past. West is also gone too.

 

Well getting rid implies CGC laid off people to save on salary which I can't think of an example where they did that.

 

The big problem here is Dale the most qualified graders make way too much $$$$$$ doing what you do as a dealer which makes finding a grader they can trust to grade properly very difficult.

 

If we were at WW Chicago right now (after we do our Macho Man Salute ) we both could pick out 10 amazing graders that could easily step into CGC's grading team with minimal training. The reason they won't do it, see bold.

 

They hired a new grader which is public knowledge, but it takes months before he will be able to just work without training supervision.

 

Maybe all of us as dealers who submit a ton a books per year could cut back till they have a chance to catch up.

 

Paul and Shawn (rest of the crew) are working 10 hours a day plus Saturdays to just to keep this from getting worse. It is now up to CGC's management to take the necessary steps to alleviate this not only for us the customers, but their tired workers as well.

 

It also doesn't help all of us have been submitting books "fast Track," which puts regular submissions even more behind.

 

I am optimistic that this time next year we should see a more normal turn around time they we know and love.

 

Yeah, its no slam on Paul and Shawn. One guy can only do so much in a day. I can't imagine doing a better job than they are doing, but after CGC burns them out too, whats going to happen?

 

At some point, you have to bite the bullet, pour in some more cash if you want your business to grow.

[NewWorldOrder]

10 hour days.... Holy spoon. Don't try too hard you will burn out.

 

 

 

Just buy another Encapsulation Machine, add a 2nd shift, and hire more graders.

 

To train the new graders should be done on 2nd shift.

 

That's a good idea. I'm assuming you will be putting up the $ to purchase the machine, and hire a 2nd shift, and hire more graders? That's very nice of you.

 

CGC is a business, not a non-profit. They have to balance profits with keeping their customer base happy. With the amount of submissions they are getting, it doesn't seem like the turnaround time is hurting their business.

 

Actually this argument doesn't hold any water whatsoever. To start with, you offer no proof that it is not hurting business.

 

I can in fact offer proof that it IS hurting business. I am submitting less books than in the past because of the ridiculous turnaround time. I know several other dealers who have told me that they are subbing less and less books because of turnaround time, one of them our very own Greg Reece.

 

They have cut costs in the past few years (by getting rid of some of the more expensive graders), while charging more and more for a slower, less consistent service. Not to mention the ridiculous $5 per invoice surcharge.

 

I believe CGC is making a ton of money. They just don't want to give any of it back out.

 

PGX is not the answer, but if someone with some money wanted to start a grading service with some very reputable people involved, they could seriously put a hurting on CGC.

 

I don't wish anything bad on them, I just wish they would get their act together.

 

Dale,

 

I hear yea on what you are saying for the most part I agree, but what expensive graders did CGC get rid of?

 

Isn't the core 4 Paul, Shawn (both still there), Steve (left on his own), and Haspel (left on his own)?

 

 

I didn't really many to say they "got rid of", but the fact is, they are paying less for graders now than they have been in the past. West is also gone too.

 

Well getting rid implies CGC laid off people to save on salary which I can't think of an example where they did that.

 

The big problem here is Dale the most qualified graders make way too much $$$$$$ doing what you do as a dealer which makes finding a grader they can trust to grade properly very difficult.

 

If we were at WW Chicago right now (after we do our Macho Man Salute ) we both could pick out 10 amazing graders that could easily step into CGC's grading team with minimal training. The reason they won't do it, see bold.

 

They hired a new grader which is public knowledge, but it takes months before he will be able to just work without training supervision.

 

Maybe all of us as dealers who submit a ton a books per year could cut back till they have a chance to catch up.

 

Paul and Shawn (rest of the crew) are working 10 hours a day plus Saturdays to just to keep this from getting worse. It is now up to CGC's management to take the necessary steps to alleviate this not only for us the customers, but their tired workers as well.

 

It also doesn't help all of us have been submitting books "fast Track," which puts regular submissions even more behind.

 

I am optimistic that this time next year we should see a more normal turn around time they we know and love.

 

Yeah, its no slam on Paul and Shawn. One guy can only do so much in a day. I can't imagine doing a better job than they are doing, but after CGC burns them out too, whats going to happen?

 

At some point, you have to bite the bullet, pour in some more cash if you want your business to grow.

 

Sure I agree, so we shall see.....

[yellow954]

Does any one know what day they are on as far as moderns go?

[Necromancer]

Does any one know what day they are on as far as moderns go?

 

My modern submission from July 6th has been scheduled for grading for 2.5 days now, so somewhere around there.

[Whizzer]

I just heard my LSCC slabs from last February were mailed out to me last night. I don't know whether to be happy or pissed off.

[revat]

anyone get back their economies from late may?

[TheLiamSturgess]

I voted no, but that's because I only do one or two subs a year anyway :shrug:

[PeasOfCrap]

I voted no, but that's because I only do one or two subs a year anyway :shrug:

 

I took it down as i think it will get lost in this thread. I also hate starting new threads on the same subject.

[Mayor006]

My moderns submission from 6/27 has been sitting at scheduled for grading for over two weeks now.

 

Now, here's a point I haven't heard brought up in the discussion yet. Is it possible CGC is simply trying to profit from the glutton of books being submitted in the short term because they foresee the approaching collapse of the market?

 

Pure speculation on my part, but take a look at feebay. Five years ago you would have seen maybe 20 pages of slabbed books, now what is it? I'm not going to even guess but it is well over 100 I know. Key books will seemingly have a demand if you have one, but all those other books that are being slabbed for who knows what reason, after a while that's a lot of money built up into a bunch of books that are not making much of a profit sitting on an auction site. If any profit is made after secondary sites and payment acceptors take their cut. How long before some of the dealers just simply have to take a loss on a flood of books and values drop simply because they need money in an economy that has been in the worst recession on record, boardering on the next great depression?

 

I realize submissions are at an all time high but at some point, just in any other market, there will be a lull. Not necessarily because of competition either. When it comes to the economy it may be because of the need for other things such as food and shelter and if you think getting credit is hard now, wait until next year. New banking regulations are putting a strangle hold on what the banks are willing to lend and to whom.

 

I'm just a collector myself and I look at the amount of money I have spent on my books and I know the profit margin I have made on the ones I have sold and the average is well below what I would think would be a healthy business average. It seems to be almost seasonal, probably following the convention scene. No way would I be in this as a business right now.

[dillndill]

My modern submission rcv'd by CGC on 07/16/2012 was marked "scheduled for grading" this morning. Nice to actually see some movement on it.

[Colicab]

Holy Spoon... I just had my slow poke modern submission from 7/16 go into Scheduled for Grading status...

[DiceX]

Holy Spoon... I just had my slow poke modern submission from 7/16 go into Scheduled for Grading status...

 

Only two months to go before you get them back. (thumbs u