Where in the world was the Quality Control at CGC??? 43 43

[deadleg]

Someone should start a company that grades cgc cases. Then they encase the slab in another slab. 

Edited May 3, 2022 by deadleg

[Qalyar]

On 5/2/2022 at 7:44 PM, deadleg said:

Someone should start a company that grades cgc cases. Then they encase the slab in another slab. 

CVA or QES, basically. All but the slab slabbing, really.

[BlowUpTheMoon]

[grendelbo]

On 5/2/2022 at 10:57 PM, BlowUpTheMoon said:

The benefits of hazmat suits used during encapsulation would outweigh any resulting work shenanigans.

[lostboys]

I dont stress about scratches anymore. They can be cleaned up rather easily. My theory is that CGC has a bad batch of slabs that came in already scratched.

 

Newton rings, cracks, warped books and debris inside the slabs are what I worry about.

 

Oh and those unsightly scuffs!

Edited May 4, 2022 by lostboys

[djpinkpanther67]

On 4/17/2022 at 12:17 PM, THE_BEYONDER said:

Please keep us posted 

 

[THE_BEYONDER]

On 5/4/2022 at 10:28 AM, djpinkpanther67 said:

 

Prediction?

[djpinkpanther67]

On 5/4/2022 at 12:14 PM, THE_BEYONDER said:

Prediction?

[StillOnly25Cents]

 

[jcjames]

On 5/5/2022 at 11:16 PM, StillOnly25Cents said:

 

 

[DougC]

I have complained about CGC's QC many times and as someone in the Safety Systems industry my philosophy has changed over the years...

While QC is a problem, it is not... the problem, it is a symptom of the problem. You do not have the same QC issues for years unless they are approved and accepted on the C-suite level or it is a management quality implementation problem in the people. You cannot have quality without accountability and you cannot have accountability without a written and taught standard to follow.

Someone looked at the books in the video and approved them to be sent out, will they get some type of corrective action? maybe, does CGC even have a traceability system to know which QA did the final sign off or which QC originally passed it? Do they actually check all the books since the product they are selling is unique or do they have a lazy industry standard first/middle/last with additional spot checks when the heat is turned up? CGC does have competitors but not to the point that they have to actually preemptively correct their mistakes, this is a dangerous place to be in unless it is recognized.

Video's like the above are usually excused under "everyone makes mistakes, were human not robots" but their job is to make sure those mistakes do not happen. If an employee isn't doing their job and that isn't being corrected until it gets to a breaking point it isn't really the faceless employee that this hurts, it is the company. No one knows that these books were passed by Stan the QC guy who had a late night, they will only know that CGC has yet again messed something up. The customer has waited multiples of months to receive their books back and now they will have to send them back to get fixed. Sure CGC will correct the labels, but it should not have happened in the first place.

As a manager I can teach you Six Sigma, Red X, Scrum/Agile, TQM, TPS, Lean, or even Kaizen principles (or any other project management/quality systems in fashion) but the company has to actually use those standards and that costs time and money. Which is usually the break point for any production... do you focus on quality which is customer oriented or do you focus on profits which is production oriented, you cannot do both without making someone unhappy.

[buttock]

On 5/6/2022 at 1:15 AM, DougC said:

I have complained about CGC's QC many times and as someone in the Safety Systems industry my philosophy has changed over the years...

While QC is a problem, it is not... the problem, it is a symptom of the problem. You do not have the same QC issues for years unless they are approved and accepted on the C-suite level or it is a management quality implementation problem in the people. You cannot have quality without accountability and you cannot have accountability without a written and taught standard to follow.

Someone looked at the books in the video and approved them to be sent out, will they get some type of corrective action? maybe, does CGC even have a traceability system to know which QA did the final sign off or which QC originally passed it? Do they actually check all the books since the product they are selling is unique or do they have a lazy industry standard first/middle/last with additional spot checks when the heat is turned up? CGC does have competitors but not to the point that they have to actually preemptively correct their mistakes, this is a dangerous place to be in unless it is recognized.

Video's like the above are usually excused under "everyone makes mistakes, were human not robots" but their job is to make sure those mistakes do not happen. If an employee isn't doing their job and that isn't being corrected until it gets to a breaking point it isn't really the faceless employee that this hurts, it is the company. No one knows that these books were passed by Stan the QC guy who had a late night, they will only know that CGC has yet again messed something up. The customer has waited multiples of months to receive their books back and now they will have to send them back to get fixed. Sure CGC will correct the labels, but it should not have happened in the first place.

As a manager I can teach you Six Sigma, Red X, Scrum/Agile, TQM, TPS, Lean, or even Kaizen principles (or any other project management/quality systems in fashion) but the company has to actually use those standards and that costs time and money. Which is usually the break point for any production... do you focus on quality which is customer oriented or do you focus on profits which is production oriented, you cannot do both without making someone unhappy.

What about telling your customers that a big announcement is forthcoming... does that help?

[MetalPSI]

On 5/6/2022 at 7:22 AM, buttock said:

What about telling your customers that a big announcement is forthcoming... does that help?

I'm still waiting on results from my pensi enlargement kit

[Beastfeast]

I'm just excited about the inevitable severed finger that makes it into a slab.  

[MetalPSI]

On 5/6/2022 at 7:41 AM, Beastfeast said:

I'm just excited about the inevitable severed finger that makes it into a slab.  

 

[MR SigS]

On 5/6/2022 at 7:41 AM, Beastfeast said:

I'm just excited about the inevitable severed finger that makes it into a slab.  

As long as it doesn't leave a fingerprint on the cover affecting the grade, I wouldn't sweat it.

[onlyweaknesskryptonite]

On 5/6/2022 at 9:22 AM, buttock said:

What about telling your customers that a big announcement is forthcoming... does that help?

On 5/6/2022 at 9:33 AM, The Meta said:

I'm still waiting on results from my pensi enlargement kit

On 5/6/2022 at 9:41 AM, Beastfeast said:

I'm just excited about the inevitable severed finger that makes it into a slab.  

On 5/6/2022 at 9:51 AM, The Meta said:

 

On 5/6/2022 at 10:17 AM, MR SigS said:

As long as it doesn't leave a fingerprint on the cover affecting the grade, I wouldn't sweat it.

Spoiler

 

[MetalPSI]

[Tnexus]

Certainly a smaller problem than most, but that piece of plastic is just loosely floating around in the book.

Edited May 8, 2022 by Tnexus

[eastriver400]

 

Let's be honest with ourselves. No way most of these books would escape someone doing an actual QC check.  

I think its safe to assume that there is NO quality-control going on at all with the current backlog. There is just no time for it. Probably more cost effective to have a small percentage of books sent back for reholdering.