Where in the world was the Quality Control at CGC??? 44 44

[Coverless 9.8]

On 2/6/2022 at 1:30 AM, lizards2 said:

Occam's razor..., 

You mean the book was trimmed too?!  

[Fisionbomb]

So this book had no visible defects when it left for C&P/grading outside of some non color breaking spine stress, came back 5.0 with no graders notes. Upon inspection, back cover is mangled. I understand inherent dangers of submitting but this has got to be outside of acceptable limits right!?

[MetalPSI]

On 2/7/2022 at 3:39 PM, Fisionbomb said:

So this book had no visible defects when it left for C&P/grading outside of some non color breaking spine stress, came back 5.0 with no graders notes. Upon inspection, back cover is mangled. I understand inherent dangers of submitting but this has got to be outside of acceptable limits right!?

That is brutal

Send that back

[BlowUpTheMoon]

On 2/7/2022 at 5:39 PM, Fisionbomb said:

So this book had no visible defects when it left for C&P/grading

CCS?

[Fisionbomb]

On 2/7/2022 at 6:07 PM, BlowUpTheMoon said:

CCS?

Yes CCS.

[Gaard]

Sheesh, mangled is the right word.

What is it with cowardly employees? "Hey boss. I screwed up." Are people afraid to say that these days?

[wombat]

You would think they should be embarrassed, but I highly doubt it. 

@CGC Mike What is the rule on grader notes? I can see not having them maybe for a 9.8 or 9.6, but how in the heck does a 5.0 not have grader notes? 

[DR.X]

On 2/7/2022 at 5:40 PM, Gaard said:

Sheesh, mangled is the right word.

What is it with cowardly employees? "Hey boss. I screwed up." Are people afraid to say that these days?

Seriously though, this is horrible business. Who in the hell is overseeing stuff there, if anyone?

[CGC Mike]

On 2/7/2022 at 6:43 PM, wombat said:

You would think they should be embarrassed, but I highly doubt it. 

@CGC Mike What is the rule on grader notes? I can see not having them maybe for a 9.8 or 9.6, but how in the heck does a 5.0 not have grader notes? 

Our policy is mentioned at the bottom.

CGC Grader Notes

What are CGC Grader Notes?

When CGC graders examine a collectible, they may enter comments about its condition. These “Grader Notes” describe problems, indicate the condition of the interior pages, and help explain why a collectible received the grade it did. After the first grader enters notes and their grade, the next grader can review those notes and can make any additional notes. For collectibles with the purple CGC Restored Grade label, Restoration Notes are given that describe the location and type of restoration. These notes are a valuable part of the grading process, and CGC makes Grader Notes available online for Authorized Dealers and paid members.

Sample Grader Notes

Some commonly used CGC Grader Notes include:

• Right Center Front Cover Lite Fingerprints
• Top Spine Water Damage
• Left Center Back Cover Moderate Erasure Mark
• Spine Small Stress Lines
• Staple Rusted w/Rust Stained Interior
• Interior Heavy Tanning
• Bottom Right Front Cover Large Crease
• Top Right Front Cover Restoration Color Touch
• Left Center Back Cover Restoration Tear Seal

 

Grader Notes Fee

Grader Notes are free for CGC Authorized Dealers and paid members (if available)!

Grader Notes are available in the Verify CGC Certification tool at CGCcomics.com/verify.

To see if any collectibles in your submissions have Grader Notes, log in and click “My Submissions.” Then click “View Status.”

Important Notes

• CGC Grader Notes are not entered for every CGC-certified collectible. They are entered at the discretion of CGC’s graders.
• CGC Grader Notes do not necessarily describe every defect on a CGC-certified collectible.
• Pre-screen submissions that do not meet the submitter’s minimum grade (i.e., “Pre-Screen rejects”) do not get CGC Grader Notes.

[THE_BEYONDER]

On 2/7/2022 at 5:39 PM, Fisionbomb said:

So this book had no visible defects when it left for C&P/grading outside of some non color breaking spine stress, came back 5.0 with no graders notes. Upon inspection, back cover is mangled. I understand inherent dangers of submitting but this has got to be outside of acceptable limits right!?

I don’t even understand what’s happening here.  Is the back cover now folded onto itself, or is it sliced right through? 
 

Edited February 8, 2022 by THE_BEYONDER

[wombat]

On 2/7/2022 at 8:25 PM, CGC Mike said:

Our policy is mentioned at the bottom.

CGC Grader Notes

What are CGC Grader Notes?

When CGC graders examine a collectible, they may enter comments about its condition. These “Grader Notes” describe problems, indicate the condition of the interior pages, and help explain why a collectible received the grade it did. After the first grader enters notes and their grade, the next grader can review those notes and can make any additional notes. For collectibles with the purple CGC Restored Grade label, Restoration Notes are given that describe the location and type of restoration. These notes are a valuable part of the grading process, and CGC makes Grader Notes available online for Authorized Dealers and paid members.

Sample Grader Notes

Some commonly used CGC Grader Notes include:

• Right Center Front Cover Lite Fingerprints
• Top Spine Water Damage
• Left Center Back Cover Moderate Erasure Mark
• Spine Small Stress Lines
• Staple Rusted w/Rust Stained Interior
• Interior Heavy Tanning
• Bottom Right Front Cover Large Crease
• Top Right Front Cover Restoration Color Touch
• Left Center Back Cover Restoration Tear Seal

 

Grader Notes Fee

Grader Notes are free for CGC Authorized Dealers and paid members (if available)!

Grader Notes are available in the Verify CGC Certification tool at CGCcomics.com/verify.

To see if any collectibles in your submissions have Grader Notes, log in and click “My Submissions.” Then click “View Status.”

Important Notes

• CGC Grader Notes are not entered for every CGC-certified collectible. They are entered at the discretion of CGC’s graders.
• CGC Grader Notes do not necessarily describe every defect on a CGC-certified collectible.
• Pre-screen submissions that do not meet the submitter’s minimum grade (i.e., “Pre-Screen rejects”) do not get CGC Grader Notes.

I assume you realize the concern here with a book graded a 5.0. 

[CGC Mike]

On 2/7/2022 at 9:25 PM, wombat said:

I assume you realize the concern here with a book graded a 5.0. 

I do and recommend the customer contact customer service about this.  If he doesn't want to, he can PM me his submission number and I will contact them.  

[thehumantorch]

On 2/5/2022 at 8:26 AM, Artboy99 said:

and while I am venting, here is my very difficult to find Canadian edition of Planet Comics #4, damaged during inner well encapsulation. I agree with the 5.0 grade before the damage. It had a small tear at top left which is now torn off, and the bottom right corner was attached.

ugh  Does CGC really want to be known as a grading company that damages the very items they're grading?  I can't think of anything more damaging to CGC's reputation. 

[MetalPSI]

On 2/7/2022 at 8:12 PM, thehumantorch said:

ugh  Does CGC really want to be known as a grading company that damages the very items they're grading?  I can't think of anything more damaging to CGC's reputation. 

Theres a lot more that can,  but this is probably the top thing 

I remember saying in another thread that once CGC teaches their staff how to handle comics, they'll be on top again

[Fisionbomb]

On 2/7/2022 at 9:04 PM, THE_BEYONDER said:

I don’t even understand what’s happening here.  Is the back cover now folded onto itself, or is it sliced right through? 
 

Smashed, torn and folded on itself, twice. ☹

[lostboys]

😟

In my best Rick Grimes voice:

Im so sorry this happened to you.

 

[Fisionbomb]

On 2/7/2022 at 9:57 PM, CGC Mike said:

I do and recommend the customer contact customer service about this.  If he doesn't want to, he can PM me his submission number and I will contact them.  

Given that customer service hasn't responded to an inquiry about mislabeled books from a week ago, maybe I'll have better luck going through you. PM on the way. 

[Artboy99]

On 2/7/2022 at 8:12 PM, thehumantorch said:

ugh  Does CGC really want to be known as a grading company that damages the very items they're grading?  I can't think of anything more damaging to CGC's reputation. 

Your copy of Manhunt is another example.

[eastriver400]

On 2/7/2022 at 5:39 PM, Fisionbomb said:

So this book had no visible defects when it left for C&P/grading outside of some non color breaking spine stress, came back 5.0 with no graders notes. Upon inspection, back cover is mangled. I understand inherent dangers of submitting but this has got to be outside of acceptable limits right!?

 

 

I think it's fair to say THIS is your Super Villain Origin Story.

 

 

 

[ADAMANTIUM]

On 2/8/2022 at 12:03 PM, eastriver31400 said:

 

 

I think it's fair to say THIS is your Super Villain Origin Story.

 

 

 

This one goes out to that special someone in my life, awe we all have somebody special, this is for them!