Where in the world was the Quality Control at CGC??? 44 44

[jcjames]

On 2/3/2022 at 7:00 PM, Domo Arigato said:

I just thought he was using the story name printed on the bottom of the cover to refer to CGC's quality control. 

 

Me too! 

I guess we should apply for QC job?

[THE_BEYONDER]

On 2/3/2022 at 8:42 PM, letsgrumble said:

 

Is it the lack of notation re Frank Miller's first work on Daredevil? Look, that's gotta go if you want the Spidey picture on the label... 

It’s on the back these days 

Edited February 4, 2022 by THE_BEYONDER

[MetalPSI]

I thought this was the "back from cgc" thread and not the qc thread

Whats wrong with this?

 

Is it a reprint? Looks like McFarlane Spidey in the UPC box 

Edited February 4, 2022 by The Meta

[letsgrumble]

On 2/3/2022 at 9:19 PM, THE_BEYONDER said:

It’s on the back these days 

Ahhhhhh! That's where it is!

That notation got the old 

Edited February 4, 2022 by letsgrumble

[Artboy99]

while happy to finally get this book I was extremely disappointed that there is crud on the inside of the case.

 

[Get Marwood & I]

On 2/4/2022 at 1:42 AM, letsgrumble said:

We should have a quality control grading contest.

Is it the CGC hologram sticker over the custom label image that someone paid for?  No, that's the way they always do it. 

Is the label text not aligned properly?  No, that's normal for custom labels too.

Is it the lack of notation re Frank Miller's first work on Daredevil? Look, that's gotta go if you want the Spidey picture on the label... 

No one picked up that this is the JCPenney reprint? 

Final quality control score = 2.0. Gets a grade bump for no cracks or chips on the slab. 

Even worse when the books missed would otherwise be the highest graded...

 

 

[Get Marwood & I]

On 2/5/2022 at 6:18 AM, Artboy99 said:

while happy to finally get this book I was extremely disappointed that there is crud on the inside of the case.

Oh dear. I don't see those marks in the scan on Heritage? Could it have been scratched by them during packing?

[ADAMANTIUM]

On 2/5/2022 at 12:18 AM, Artboy99 said:

while happy to finally get this book I was extremely disappointed that there is crud on the inside of the case.

 

Specks and Flecks! Indeed, that would set off alarms  They do look nice  

[Artboy99]

On 2/5/2022 at 4:29 AM, Get Marwood & I said:

Oh dear. I don't see those marks in the scan on Heritage? Could it have been scratched by them during packing?

no because it is on the inside of the case. And you are correct, whatever the gunk is does not show on the Heritage scan.

Edited February 5, 2022 by Artboy99

[Get Marwood & I]

On 2/5/2022 at 2:39 PM, Artboy99 said:

no because it is on the inside of the case.

That's grim, especially on a book that CGC would expect to have a lot of public exposure and prominence. The marks are very clear there, set against the green of the title. CGC grade millions of comics and you wonder sometimes just how bad the QC problems are. This thread, of course, focusses the issues but for all we know 999 out of 1,000 customers may be happy if not delighted with their books (although the waiting time to get them back must be hard to live with). Regardless of how low the failure rate may actually be though, when things go wrong, it's a disaster for the customer. If CGC put things right quickly and efficiently, with apologies and - God forbid - maybe some free credit as compensation - then we would all likely think more favourably of them and there would be less criticism. It's when they try and pass off production failures as 'normal or 'acceptable' that gets my goat. And the relentless touting for more business sits uncomfortably with the ever extending waiting times, for me.

I'd be interested to see how CGC respond if you contact them about this Artboy - do let us know if you do. In the meantime, I'm still holding off submitting my valuable books predominantly due to the long waiting times to get them back but also out of fear that I - like you - will be one of the unlucky ones that get a faulty case or, worse still, a damaged comic. 

[Artboy99]

On 2/5/2022 at 7:51 AM, Get Marwood & I said:

That's grim, especially on a book that CGC would expect to have a lot of public exposure and prominence. The marks are very clear there, set against the green of the title. CGC grade millions of comics and you wonder sometimes just how bad the QC problems are. This thread, of course, focusses the issues but for all we know 999 out of 1,000 customers may be happy if not delighted with their books (although the waiting time to get them back must be hard to live with). Regardless of how low the failure rate may actually be though, when things go wrong, it's a disaster for the customer. If CGC put things right quickly and efficiently, with apologies and - God forbid - maybe some free credit as compensation - then we would all likely think more favourably of them and there would be less criticism. It's when they try and pass off production failures as 'normal or 'acceptable' that gets my goat. And the relentless touting for more business sits uncomfortably with the ever extending waiting times, for me.

I'd be interested to see how CGC respond if you contact them about this Artboy - do let us know if you do. In the meantime, I'm still holding off submitting my valuable books predominantly due to the long waiting times to get them back but also out of fear that I - like you - will be one of the unlucky ones that get a faulty case or, worse still, a damaged comic. 

I am angry at Heritage. Not only for manipulation of the image that is posted on their auction site that does not show the interior crud on the case, but for sitting on shipping the book to me for 2 months. I paid for it the day after the auction finished on November 22nd, notified them I wanted it shipped that same day and it sat for a month before it got moved to the shipping department (because I contacted them to ask why the book had not shipped yet). Then it sat another month before it shipped despite my contact numerous times. I personally don't care how "busy" they are with their "tremendous volume of auction results".

[Get Marwood & I]

On 2/5/2022 at 3:08 PM, Artboy99 said:

I am angry at Heritage. Not only for manipulation of the image that is posted on their auction site that does not show the interior crud on the case, but for sitting on shipping the book to me for 2 months. I paid for it the day after the auction finished on November 22nd, notified them I wanted it shipped that same day and it sat for a month before it got moved to the shipping department (because I contacted them to ask why the book had not shipped yet). Then it sat another month before it shipped despite my contact numerous times. I personally don't care how "busy" they are with their "tremendous volume of auction results".

Drag isn't it. Two big multi-million dollar companies, and both have let you down. One by placing an arguably unique book in a damaged holder, which is supposed to be 'crystal clear', the other by seemingly misrepresenting that damage and then taking an age to ship it after auction.

CGC is sorry for the waiting times and cite the huge submission volumes as the cause - and yet add to that volume with near-daily celebrity signings. Heritage have total control over the amount of books they put up for auction. They should tailor the number to their resources ability to process them but prefer to punt out more than they can handle.

In both cases, they have your money long before you get the product.

Makes you wonder why we bother with either of them really, doesn't it?

[Artboy99]

and while I am venting, here is my very difficult to find Canadian edition of Planet Comics #4, damaged during inner well encapsulation. I agree with the 5.0 grade before the damage. It had a small tear at top left which is now torn off, and the bottom right corner was attached.

[Get Marwood & I]

On 2/5/2022 at 3:26 PM, Artboy99 said:

and while I am venting, here is my very difficult to find Canadian edition of Planet Comics #4, damaged during inner well encapsulation. I agree with the 5.0 grade before the damage. It had a small tear at top left which is now torn off, and the bottom right corner was attached.

Stop using them. 

[lostboys]

On 2/3/2022 at 7:40 PM, THE_BEYONDER said:

Todd was a teenager when this book came out. 

This is obviously the first ever graded multiverse submission.

Very rare.

[BEAUMONTS]

On 2/5/2022 at 9:26 AM, Artboy99 said:

and while I am venting, here is my very difficult to find Canadian edition of Planet Comics #4, damaged during inner well encapsulation. I agree with the 5.0 grade before the damage. It had a small tear at top left which is now torn off, and the bottom right corner was attached.

That is freaking horrible.  I will not send any of my Golden age or high grade silver etc to CGC.  I think the only thing they should stick to is wrecking peoples moderns.

[sevans1979]

On 2/5/2022 at 9:26 AM, Artboy99 said:

and while I am venting, here is my very difficult to find Canadian edition of Planet Comics #4, damaged during inner well encapsulation. I agree with the 5.0 grade before the damage. It had a small tear at top left which is now torn off, and the bottom right corner was attached.

Unfreaking believable. Sorry that happen to you. I’d be so mad. 

[Beyonder123]

On 2/5/2022 at 7:49 AM, Get Marwood & I said:

Stop using them. 

This is one of the worst I've seen. I'm done with CGC until they figure out their problems. I'm still going to be submitting books in a couple months. It's going to be CGC's decision who I go with.

[Timmay]

On 2/5/2022 at 9:39 AM, Artboy99 said:

no because it is on the inside of the case. And you are correct, whatever the gunk is does not show on the Heritage scan.

That happens during shipping, because the inner well can move around and rub against the inside of the outer case.

It is very common to get books back from CGC with those marks.

They could have happened while shipping it to you.

CGC should fix them no charge.

[lizards2]

On 2/5/2022 at 6:14 PM, Timmay said:

That happens during shipping, because the inner well can move around and rub against the inside of the outer case.

It is very common to get books back from CGC with those marks.

They could have happened while shipping it to you.

CGC should fix them no charge.

Hey man - everyone has to blow their nose sometime.