Where in the world was the Quality Control at CGC??? 44 44

[juniorMC]

On 6/8/2023 at 12:48 PM, Stefan_W said:

I am pretty sure the new employees are grading the bulk moderns that cycle through. The ones that last get bumped up to older books that require more extensive checks, and I image the ones who are long enough for that to happen get paid more, with the lifers who make the most handling the walkthrough high value books. At least that is how I would do it. 

The newbies got a good starting bonuses that Cgc was offering last year

[juniorMC]

On 6/6/2023 at 3:50 PM, Gaard said:

I've never done an SS before. Don't you say who signed it somewhere on the submission form?

Yup, apparently they didn't look.  If I find the original form I'll post it

[juniorMC]

No, i got it done myself at a show.  I got mike grell on my batman 400, not the Gauntlets

[juniorMC]

On 6/6/2023 at 7:18 PM, Sigur Ros said:

It's fine to be angry but it is definitely the risk you take when you submit books to any grading company.

Also, it could be in the exact same condition and just get a different grade.

This is one thing we know about CGC.... just send a book in until it gets the grade you want.

Lastly... best JLA line-up ever.

 

Yea, I know

[mattn792]

On 6/9/2023 at 12:38 AM, BlowUpTheMoon said:

So…an incomplete, universal 6.5 FF book with a gimmick Deadpool label.

[Gaard]

On 6/8/2023 at 12:48 PM, Stefan_W said:

I am pretty sure the new employees are grading the bulk moderns that cycle through. The ones that last get bumped up to older books that require more extensive checks, and I image the ones who are long enough for that to happen get paid more, with the lifers who make the most handling the walkthrough high value books. At least that is how I would do it. 

I've seen this theory many times over the years and never fully understood it. I guess I could understand it more if specific examples were given of checks that are required of older books that are not required of newer books.

[ChrispyC66]

I just returned eight books, on an ME ticket, from a 15 book Modern order I received on 6/7.  I’ve never seen this issue before.  This issue was actually apparent on 13 of the 15 books in the order. I kept the seven that I could live with.

This was a total failure that should not have gotten past any QC review done by human hands with human eyes.

Each of the eight returned slabs were improperly welded shut. At the top of each slab there is a groove where the two halves of each slab fits together, sealing in the book once welded. The same groove you would insert a screwdriver to start cracking a slab open.

The top side of the top half of the slab (Where the label is) was bowed up or out, depending on how you look at it, leaving between a 2mm to 4mm gap between each half of the slab!

Here’s a few examples.

 

To make it worse, when the books were improperly sealed, it caused the books to be torqued into the shape of a shallow bowl. This created new spine damage and old spine trouble spots, that were pressed flat before they were encapsulated, to get damaged even worse than before!

Here are some side views of the torqued books bent up toward the top of the case when viewed from the side laying flat on a table.

Book one

Book two

 

 Book three

Book four

Book five

 

This shouldn’t be happening if people are paying attention to their job. If you pick up the slabs from the top, in the middle, where most people will grab a slab to remove it from the bag. It feels spongy with lots of resistance, like squeezing a tennis ball between your two fingers.  Nothing like a properly sealed slab should feel.

One last issue with these slabs in their condition is that the opening at the top is wide enough to allow air and dust to get into the inner well.

I hope CGC will do the right thing  and properly correct these slabs.

[c_mkv]

Had this book graded earlier this February and just noticed the book was severely damagaed in slab. Called CGC today who advised they can't help as this is well past the "2 week timeframe for mechanical errors" and to speak with the dealer I submitted the book  to assist me. This doesn't look like a mechanical error to me. Help @CGC Mike

 

[wombat]

What the hell? How can they possibly explain that grade?

[THE_BEYONDER]

On 6/14/2023 at 7:23 PM, c_mkv said:

Had this book graded earlier this February and just noticed the book was severely damagaed in slab. Called CGC today who advised they can't help as this is well past the "2 week timeframe for mechanical errors" and to speak with the dealer I submitted the book  to assist me. This doesn't look like a mechanical error to me. Help @CGC Mike

 

Good grief 

[CGC Mike]

On 6/14/2023 at 7:23 PM, c_mkv said:

Had this book graded earlier this February and just noticed the book was severely damagaed in slab. Called CGC today who advised they can't help as this is well past the "2 week timeframe for mechanical errors" and to speak with the dealer I submitted the book  to assist me. This doesn't look like a mechanical error to me. Help @CGC Mike

Hi

I have asked management about this.  Due to the convention, it may take 3 business days before I can get an answer.  I will be getting back to you.

Mike 

[c_mkv]

On 6/14/2023 at 9:01 PM, CGC Mike said:

Hi

I have asked management about this.  Due to the convention, it may take 3 business days before I can get an answer.  I will be getting back to you.

Mike 

Thanks for the update Mike - much appreciated 

[Tec-Tac-Toe]

CGC transformed that comic book.

[DougC]

On 6/14/2023 at 8:37 PM, c_mkv said:

Thanks for the update Mike - much appreciated 

If they "choose" to fix the issue be very careful with how they word what the "fix" will be.

They are very likely to graciously offer to regrade the book for free and in doing so return the book at a lower grade and consider the problem solved. So you just end up with a low grade book they damaged.

[Gaard]

They can't make that a 9.8 again. To try is futile, and they know it (regardless what they tell you).  All they can do is offer to pay for their screwup. But due to the gag orders they lay on you, we'll never know.

[Domo Arigato]

On 6/14/2023 at 6:23 PM, c_mkv said:

I'm trying to figure out what the hell is going on with this book.

That upper right corner looks like it was completely torn free from the book.....as the art work from the corner piece no longer lines up with the rest of the cover.

But, then......how did it get put back almost perfectly in place?

And why does that edge of the book look like it was sonically welded into the inner well at some point.....but no longer is?

I mean.....just......

 

P.S.

 

 

 

[Gaard]

Deceit?

again

[THE_BEYONDER]

On 6/15/2023 at 4:46 AM, Domo Arigato said:

I'm trying to figure out what the hell is going on with this book.

That upper right corner looks like it was completely torn free from the book.....as the art work from the corner piece no longer lines up with the rest of the cover.

But, then......how did it get put back almost perfectly in place?

And why does that edge of the book look like it was sonically welded into the inner well at some point.....but no longer is?

I mean.....just......

 

P.S.

 

 

 

[SpineTic]

On 6/14/2023 at 7:51 PM, wombat said:

What the hell? How can they possibly explain that grade?

Like i said before, once the books receive their grade all careful handling goes out the window.

[DR.X]

On 6/14/2023 at 6:51 PM, wombat said:

What the hell? How can they possibly explain that grade?

hypnotic suggestion?